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“Good Hotel with friendly staff.” 5 of 5 stars
Review of Harmoni Suites Hotel

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Harmoni Suites Hotel
3.5 of 5 Hotel   |   Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #3 of 21 Hotels in Nagoya
Singapore, Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Hotel with friendly staff.”
5 of 5 stars Reviewed 5 days ago NEW

Stayed 1 night after a golf game in the day. Allocated to 7th floor and view outside is good at this high floor. Staff are friendly during check in and arrangement for dinner. Hotel is walking distance to Nagoya Hill Shopping and dining areas.
Kudos to the tight security at entrance, whom carries out checks

Room Tip: Get the higher floors above 3rd, as 1st is near PUB, 2nd is Cafe.
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  • Stayed August 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    27
    58
    16
    3
    2
See reviews for
27
26
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I joined a tour group for a 2D1N stay at Batam and we lodged one night at Harmoni Suites Hotel. The hotel may not be a new hotel, but its hotel crew must have done a good job to maintain the level of cleanliness. The room is spacious for two adults and it's clean. Despite being affordable, we were quite pleasantly surprised by the quality and variety of breakfast items that hotel could offer. The equipment at the gym look aged and poorly maintained, and the pool is small. Nevertheless, we enjoyed the hotel staff's warmth and hospitality.

Room Tip: High-floored
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  • Stayed August 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed over at this hotel over the Singapore's National Day period last weekend. This was the first time that I had stayed in this hotel. The price was reasonable (about SGD85 per night). The nearest ferry terminal to this hotel is the Harbour Bay Ferry Terminal and it costs about 60k Ruppiah by cab to the hotel (one-way).

Upon check-in, the staff was friendly and helpful. The room was clean, bed sheets were clean. What impressed me was that they had a well-equipped Kitchenette, complete with a medium sized refrigerator, microwave oven. It will be nice to cook a simple meal in the room as the hotel is also conveniently located to the Nagoya Hill Shopping Mall, home to the Matahari Hypermart (with a huge supermarket as well). The Shopping Mall is only located about 5-10 mins' walking distance away. But if it's raining, it will be better to take a cab as the roads will be muddy and full of water everywhere which makes the walking journey unpleasant (a cab journey from the hotel to the Mall costs around 50k Ruppiah).

And yes, not forgetting the complimentary wifi, which was fast and reliable, without having to keep signing on again and again. You just need to sign in once and future log-ons become automatic.

I had the chance to use the gym and the swimming pool. The gym was well equipped and the pool was of a decent size.

All in all, I enjoyed the stay and I will be back to stay at this hotel again in the near future :)

Room Tip: Try to get a higher floor room as the lower floors are located nearer to the restaurant below which...
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  • Stayed August 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
97 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Still a nice stay for my fourth visit with all the staff from the security guards at the main entrance to the chambermaids very friendly and helpful. However 2 things did somehow put a dent on our stay.

Despite making our booking 2 months ahead for non-smoking rooms, we were surprised when we were told that no non-smoking rooms are available as it was fully booked 1 month ago. Then what happened to our booking that took placed 2 months ago? What's the point of giving us the choice of choosing non-smoking rooms during booking when the hotel could not allocate the rooms based on the bookings made?

Then the breakfast on the final day (10 Aug) was disappointing this time round. Almost all the food on the food trays were empty and that include drinks such as juice and milk. And it was only 9am with 1 more hour to go before the breakfast session closes. The waiting staff were busy attending to all the complaining customers and thus that made less staff available to clear the used plates promptly. With the hotel aware of how many guests are still around for the day, it's no excuse for the cafe to under-prepared for the breakfast.

Nevertheless, we still like this hotel for the otherwise good service from other departments as well as its location near to many eateries and shopping area.

Room Tip: Rooms away from the main road
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  • Stayed August 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i am pleased with the clean room, breakfast and the service rendered. I will stay here again after trying 4 other hotels. The location is near Nagoya shopping mall but the walking distance to and fro at night looks a little intimidating as the streets and pavements are narrow and poorly lit. In the day it looks perfectly okay

  • Stayed August 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 28, 2015

-$70000-taxi from mega mall, batam to hotel @ 15 mins drive
-Walking from side entrance of hotel to nagoya shopping mall just approximate 10 mins (depend on individual speed)
-$70000-taxi from outside of hotel to batam ferry centre
-$80000-private transport arrange by hotel to batam ferry centre

Stayed May 2015, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 17, 2015

Good:
- Excellent staff and great service (fast emails replies, remember our names)
- Near to Nagoya Mall (around 5 mins from back gate, but you have to cross the roads with rather heavy traffic)
- Free DVD rentals (selections can be improved, though)
- Good facilities (gym, pool, etc...)
- Reasonable price for ferry transfer (around 60k IDR per trip)

Can be improved:
- House-keeping (found some stains on bed linen)
- Air con (temperature keeps dropping lower even at night after I adjusted it higher)

Overall, a very pleasant stay indeed.

Stayed July 2015
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harmoni Suites Hotel

Address: Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 21 Hotels in Nagoya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harmoni Suites Hotel 3.5*
Number of rooms: 142
Official Description (provided by the hotel):
Give yourself a break from the daily stress of work and spend some time exploring Indonesia. Immerse yourself in the unique nightlife of Batam with its popular nightclubs, karaoke lounges, and restaurants. Delve into the rich culture of this Indonesian island while staying in the comforts of a homey and cozy apartment. Seek sanctuary at Harmoni Suites Hotel. Situated in the city of Nagoya on the island of Batam, Harmoni Suites Hotel is the perfect second home for both business executives and vacation travelers visiting Indonesia. Catering especially to long-staying visitors, Harmoni offers accommodations that are casual and comfortable as well as easy on the pocket. ... more   less 
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Also Known As:
Harmoni Suites Hotel Batam, Indonesia

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