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“Still a nice stay” 4 of 5 stars
Review of Harmoni Suites Hotel

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Harmoni Suites Hotel
Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #1 of 11 hotels in Nagoya
Singapore
Top Contributor
71 reviews 71 reviews
33 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Still a nice stay”
4 of 5 stars Reviewed July 21, 2013

This is my second stay at this hotel. The staff are still as great and friendly and the location good with many eateries nearby as well as the Nagoya Shopping Centre. Though the buffet breakfast seems a bit dull and lacking in variety, the friendliness of the staff made our meal enjoyable.

I will still choose to stay at this hotel if I were to visit this part of the island again.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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31 people have reviewed this hotel

Traveler rating
    9
    16
    6
    0
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7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed May 25, 2013 via mobile

This was my friends & I 2nd time staying in harmoni suite.. As the 1st stay (which was 6mths ago) was enjoyable, thus we chose it again this round. But, sadly to say:

- 1 of our rooms had cockroaches in the wardrobe (I have no idea how the cockroach gets in there)!

- Another room's aircon was not working well & gave out a loud noise in the middle of ngt but the maintenance team are unable to solve it & informed us tat haf to wait til next morning for it to be solved (what?!)!

In overall, location is good but the housekeeping & aircon/ maintenance team have to be improved instead of dropping standard.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 20, 2013

Stayed 3D2N with my mom, brother & his gal.
The hotel location is FANTASTIC... walking distance to Nagoya Shopping Mall. Walk across the road to Winsor foodcourt where you get cheap seafood. Massage is just around the corner. Great hotel. Will definitely stay again if I have the chance.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2013

Was in this hotel for 3D2N....the hotel is good...booked the studio king room while staying there....when we enter the hotel we were shock....there were small kitchen in our room....the hotel was near to nagoya shopping center...15-20 mins walk to nagoya....the onli bad things about this hotel is that the swimming pool and gym is right side by side...only a few stair seprate them....and the swimming pool is a indoor swimming pool on the top level....the swimming pool was quite small but you can see some part of nagoya shopping mall and pacific palace hotel.....i won't have a second thought if i have to stay there again....good job....

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melaka
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 24, 2013 via mobile

went here for a short holiday with my family.
the staff here all very polite n helpful.
had a wonderful surprise requested by my wife for the hotel management.
even had a cake n complimentary drink upon check in to my room.
would highly reccommend this hotel as the location of the hotel is juz a 5 min walk to nagoya hill mall.
lucky plaza is also a 5 min walk if u like to buy electronic items.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2013 via mobile

We book 4 rooms date 16-18 March for 12 pax.

Less then 5 mins walk (back door) to Nagoya Hill, Pizza Hut and etc..

Less then 100metre to 7eleven and massage place..

Back door selling durian cakes there are a total of 7 different style of durian cake (back door of the hotel) - 50k per cake.

Ok back to hotel review -

Very well trained staff with awesome smiles n customer service from all the staff.. Yes all from front desk, to room service, cafe staff, gym staff, security staff and also the drivers..

Was warm welcome with an excellent customer service . Check in was smooth..
Manage to get all four rooms in the same level with all the different views.

Our room was located at level 2, it's was awesome to be able to view the cafe from our rooms.. N the most importantly.. It's not even noisy... I mean you won't be hearing the sound of the plates of people chatting.. Awesome right ..

Wifi was excellent.. Very strong wifi.. Room was awesome comfortable to fit 2adults n 2 kids.. Hotel lobby.. Room.. And cafe was sparkling clean.. Room service was prompt..
Toiletries.. Mineral water.. Condiments was provided... There is a fridge.. There is also a kitchetted, two headed stove, rice cooker, plates, bowls, cups, bed toaster, it's really feels like you are at your own kitchen home.. N most importantly it's sparking clean...

Toilet was even awesome, all are working fine. Clean bathtub.. Clean toilet bowl.. Everything is very very clean. No stains on towel..

Breakfast rate for kids - SGD 10.
Breakfast range was awesome.. There are cereal.. Egg station .. Sandwich station.. Local foods - noodle n rice, porridge and dessert porridge..
Japanese style food...
Fruits too - local fruits
Variety of drinks..
Comfortable sitting area smoking n non smoking corner was separated.
Tea n coffee was refilled by customer service staff who will go to each n every guest.. Plates was cleared from table all automatically without having to call them..

Level 7 is where the gym, sauna n pool(indoor).. It's two storey.. 1st story will be the gym and there is an instructor (very friendly always with smile), the 2nd level will be the pool. Awesome pool with nice view during the night. The water is cold.. Well it's at night.. The sauna can fit 4pax.. Locker n shower facility provided..

Overall I shall say well done Harmoni Suites.. Keep up the good work.. The price of the room per night really matches to the level of service provide.. Facilities provided and the smiles provided.. It's not easy fall you to provide a good service to all my 12 paxs.. N so far NON of them have any complain.. Well done!!!

I am very sure that I will be visiting you all again .. Really fall in love with the People and hotel if Harmony Suites.

Pls note that harmoni suites is a HOT SELLing cake hotel.. Lolxxx, do care to book in advance ...

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 12, 2013

Apartments turned hotel.... maybe it'd work but, well, it'll need a change of attitude by the staff....

A contract is a contract people... if you offer me and then confirm to me room type X then you had better damn well provide room type X or better!! and I'm totally not interested in the excuse that another guest chose to extend...... it's your job.... let me just repeat that really slowly,...... it is your job.... that's what hotels do.............. to please your guests.... guess what....? that's called hospitality... and guess what....? it's worth waaaaaaay more than the $$ of a room/night...

At least the Harmoni Suites Hotel has one switched-on and knowledgeable executive staff member... Very many thanks Vera for your personal service and handling the situation.....

Very average linen.... even worse pillows............ not 4-star by any stretch of the imagination...Let's say 3-star trying......

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Harmoni Suites Hotel

Also Known As:
Harmoni Suites Hotel Batam, Indonesia
Address: Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 11 hotels in Nagoya
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Give yourself a break from the daily stress of work and spend some time exploring Indonesia. Immerse yourself in the unique nightlife of Batam with its popular nightclubs, karaoke lounges, and restaurants. Delve into the rich culture of this Indonesian island while staying in the comforts of a homey and cozy apartment. Seek sanctuary at Harmoni Suites Hotel.Situated in the city of Nagoya on the island of Batam, the Harmoni Suites Hotel is the perfect second home for both business executives and vacation travelers visiting Indonesia. Catering especially to long-staying visitors, Harmoni offers accommodations that are casual and comfortable as well as easy on the pocket. ... more   less 
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