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“Harmoni Suites - We will be back !” 4 of 5 stars
Review of Harmoni Suites Hotel

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Harmoni Suites Hotel
Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #1 of 13 hotels in Nagoya
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“Harmoni Suites - We will be back !”
4 of 5 stars Reviewed December 18, 2012 via mobile

There are 3 harmoni hotels in batam. Some taxi drivers don't seem to know where Harmoni suites hotel is so it's best to say Harmoni apartments which they are more familiar with.

This is one hotel I truly have the pleasure of staying at. First impressions - lobby was small, cozy and quiet, well, too quiet that my thoughts were "where is everybody?". The usual queue at reception to check in/out were missing, no guests milling about, the sofas were unoccupied and the reception desk was so small that i mistakenly thought it was the concierge desk. Perfect. 

We were the only ones checking in that morning and the hotel was gracious enough to allow us early check in without extra charge. Our room was conveniently located on the same floor as the lobby, I reckon the only thing separating our room and the lobby was a glass wall, with a door of course, which made my smoker friend happy as a lark. Upon inspection of common areas, I was pleasantly surprised by the tasteful decor and nice furnishings. Access to Nagoya Hills Mall is via the back door, one needs to walk 5 minutes along the pavement before crossing the junction to the mall. Seems easy but watch out for fast flowing traffic. When coming back to the hotel via the same back access, press the bell for security to open the door. 

The hotel room was clean and neat despite furniture being a bit dated. Our room overlooked street level hence the curtains were drawn most of the time. I woke up early before sunrise and was wondering why it was still dark even after 7.30am. Mystery solved when my smoker friend went outside the lobby to catch a few puffs and returned to say how hot and scorching the sun was! We had no idea our room windows were tinted.

We hired a local taxi to drive us around  the entire day and didn't stay in the room much except to wash up in between shopping, dining and massage trips. Wifi in room was good and we watched a lot of tv at night. No iron and ironing board in room, you need to call housekeeping for that. We didn't have time to swim in the pool or try the spa. Will save that for a later visit I hope.

Breakfast was a delightful affair. Again,  the usual noisy hotel guests were missing. The dining area has a high ceiling allowing natural light. When i looked up, I could see rows of windows with hanging plants and flowers on trellises. It was such a beautiful setting with only a handful of guests, each taking his or her own sweet time, nobody was in a hurry, no screaming toddlers or wailing babies or long queues at the egg station. All three of us couldn't stop gushing at the tranquil and relaxing ambience, so unlike the usual hotel experience. The breakfast buffet spread, at one glance, seemed to favour Japanese however there were other varieties of Indonesian fare as well Western staples. The vermicelli noodle soup was especially outstanding, just leave the fishballs out, they didn't seem cooked enough. I had double servings as the soup was delicious. 

We forgot to request for late check out and while packing our bags a little after 12noon, the lights went out suddenly, plunging the room in darkness. Only the bathroom light was on and we had to grope our way in the dark - I had to feel around with my feet to search for my slippers. That's a first for us. Despite this incident, it will not deter us from coming back to stay at Harmoni Suites Hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Singapore
Top Contributor
71 reviews 71 reviews
34 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 16, 2012

The actual name of the hotel is actually Harmoni Suites. The staff were friendly and well-versed in English. They were also helpful in helping us to get taxi as well as guiding us to the place we wanted to go; not by standing behind their front desk and pointing out to you where to turn and how to go but brought you out to the gate of the hotel and explaining to you what you'll see as a landmark followed by where to turn.

The room is alright for me though the wifi is way too slow. The TV channels are abundant and beds are comfortable. They even provide a bolster which is the first time happened to me after staying in so many hotels throughout Asia. The room comes with a kitchenette too.

The breakfast is nice though a bit limited. The hotel doesn't has a spa. You have to travel to their sister hotel, the Harmoni Hotel Batam, which is just a 5-min drive away. If the hotel's taxi is available, they'll send and fetch you there for the spa free-of-charge.

The hotel is located near to the famous Nagoya Hill Shopping Centre. Just outside the main gate of the hotel, there's a massage centre fit for the family as well as several eateries. A small convenience store is also located among there.

Overall we are very happy with the hotel and would have no issue staying there again. The only blemish we have is that we were told by the hotel that the taxi which fetch us from the ferry wanted to charge us double the fare of IRP50K because we were late for the appointed time. We explained that the ferry was on time but the immigration was slow with 2 counters opened and thus clearing the immigration took us more than half an hour. We insisted that we will not pay the extra fare 'cos they should know about these issues they have at the ferry terminal and my e-mail clearly stated my ferry estimated time of arrival. The hotel thus decided to waive it off.

The security of the hotel was also good that to enter the rooms area, one need to tap his key card and to take the lift to the higher floors, you'll need to tap the key card as well.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 8, 2012

Walking distance to nagoya shopping mall and convenience store. Full of massage centre surrounding this hotel and hotel do have massage service but will be expensive compare to outside massage centre. Spacious and clean room. Breakfast buffet serve japanese mix western foods and it was awesome. Overall a pretty good stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 21, 2012 via mobile

Nice hotel very conveniently located near Nagoya shopping mall. The color scheme is kind of dull but still very neatly maintained hotel. Staff was very helpful & supportive in every way possible. I even reached early & they allowed us go check in early at no extra cost. They helped also in guiding way to the malls.

It's in shopping area so away from any beach

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2012 via mobile

If excellent service minus less-than-perfect hotel facilities is the one you are looking for, this is the perfect spot.

Staffs are very polite & would do anything they possibly can to ensure your stay is comfortable.
Hotel generally has a beautiful layout, overlooking some minor flaws e.g. toilet floor wet at times, safety deposit box not working

Of course this is a city hotel. So don't expect sandy, prestine beaches.
Rooftops is what makes up ur view.
Located in Nagoya, one of Batam's shopping district, it is easy to move around to various places with the hotel's taxi services.

Overall, it is an excellent place to relax & window shop local products/labels.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 20, 2012

I stayed few weeks at Harmoni Suites and I can say that the facilities are old: a broken chair in my room; the bathtub tap didn't work; the bathroom floor was continuously flooded; etc.

The good things are the staffs kindness and ability to communicate in a good English.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Top Contributor
58 reviews 58 reviews
48 hotel reviews
Reviews in 39 cities Reviews in 39 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 4, 2012

If you are coming from elsewhere in Indonesia, this place will seem expensive. However, it is primarily aimed at Singaporean travelers and thus is very cheap by those standards.

With that in mind, you're looking at about $50/night depending where and how you book. For that you are getting a beautiful hotel with elegant lobby and interior, quiet, and nice. The staff is attentive and gracious and speaks perfect English.

The location is 5 mins walk from Najoya Hill Mall, the premier shopping attraction on Batam. It is also about equidistant from the other main centers of the northern part of the island so you are nicely situated. This is a city hotel so if you're looking for a beach resort, head on over to Nongsa.

Transport is easy with everyone honking at you trying to give you a ride. There are also minibuses.

There's a pub in the hotel and a restaurant. I only tried the free breakfast buffet and while the setting is very nice, they were out of many things by 8am and didn't replenish.

The rooms are fantastic and a relief from staying in Singaporean broom closets at twice the price (or more). Crisp, clean sheets, cable, free wi-fi, mini fridge, nice bath, hair dryer.

I loved this hotel.

Room Tip: They all have pretty ugly views so maybe just choose one not on the busy ground floor.
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Harmoni Suites Hotel

Address: Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 13 hotels in Nagoya
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Give yourself a break from the daily stress of work and spend some time exploring Indonesia. Immerse yourself in the unique nightlife of Batam with its popular nightclubs, karaoke lounges, and restaurants. Delve into the rich culture of this Indonesian island while staying in the comforts of a homey and cozy apartment. Seek sanctuary at Harmoni Suites Hotel.Situated in the city of Nagoya on the island of Batam, the Harmoni Suites Hotel is the perfect second home for both business executives and vacation travelers visiting Indonesia. Catering especially to long-staying visitors, Harmoni offers accommodations that are casual and comfortable as well as easy on the pocket. ... more   less 
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Also Known As:
Harmoni Suites Hotel Batam, Indonesia

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