The actual name of the hotel is actually Harmoni Suites. The staff were friendly and well-versed in English. They were also helpful in helping us to get taxi as well as guiding us to the place we wanted to go; not by standing behind their front desk and pointing out to you where to turn and how to go but brought you out to the gate of the hotel and explaining to you what you'll see as a landmark followed by where to turn.
The room is alright for me though the wifi is way too slow. The TV channels are abundant and beds are comfortable. They even provide a bolster which is the first time happened to me after staying in so many hotels throughout Asia. The room comes with a kitchenette too.
The breakfast is nice though a bit limited. The hotel doesn't has a spa. You have to travel to their sister hotel, the Harmoni Hotel Batam, which is just a 5-min drive away. If the hotel's taxi is available, they'll send and fetch you there for the spa free-of-charge.
The hotel is located near to the famous Nagoya Hill Shopping Centre. Just outside the main gate of the hotel, there's a massage centre fit for the family as well as several eateries. A small convenience store is also located among there.
Overall we are very happy with the hotel and would have no issue staying there again. The only blemish we have is that we were told by the hotel that the taxi which fetch us from the ferry wanted to charge us double the fare of IRP50K because we were late for the appointed time. We explained that the ferry was on time but the immigration was slow with 2 counters opened and thus clearing the immigration took us more than half an hour. We insisted that we will not pay the extra fare 'cos they should know about these issues they have at the ferry terminal and my e-mail clearly stated my ferry estimated time of arrival. The hotel thus decided to waive it off.
The security of the hotel was also good that to enter the rooms area, one need to tap his key card and to take the lift to the higher floors, you'll need to tap the key card as well.
- Also Known As:
- Harmoni Suites Hotel Batam, Indonesia
- Official Description (provided by the hotel):
- Give yourself a break from the daily stress of work and spend some time exploring Indonesia. Immerse yourself in the unique nightlife of Batam with its popular nightclubs, karaoke lounges, and restaurants. Delve into the rich culture of this Indonesian island while staying in the comforts of a homey and cozy apartment. Seek sanctuary at Harmoni Suites Hotel.Situated in the city of Nagoya on the island of Batam, the Harmoni Suites Hotel is the perfect second home for both business executives and vacation travelers visiting Indonesia. Catering especially to long-staying visitors, Harmoni offers accommodations that are casual and comfortable as well as easy on the pocket. ... more less
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