If excellent service minus less-than-perfect hotel facilities is the one you are looking for, this is the perfect spot.

Staffs are very polite & would do anything they possibly can to ensure your stay is comfortable.
Hotel generally has a beautiful layout, overlooking some minor flaws e.g. toilet floor wet at times, safety deposit box not working

Of course this is a city hotel. So don't expect sandy, prestine beaches.
Rooftops is what makes up ur view.
Located in Nagoya, one of Batam's shopping district, it is easy to move around to various places with the hotel's taxi services.

Overall, it is an excellent place to relax & window shop local products/labels.

I stayed few weeks at Harmoni Suites and I can say that the facilities are old: a broken chair in my room; the bathtub tap didn't work; the bathroom floor was continuously flooded; etc.

The good things are the staffs kindness and ability to communicate in a good English.

If you are coming from elsewhere in Indonesia, this place will seem expensive. However, it is primarily aimed at Singaporean travelers and thus is very cheap by those standards.

With that in mind, you're looking at about $50/night depending where and how you book. For that you are getting a beautiful hotel with elegant lobby and interior, quiet, and nice. The staff is attentive and gracious and speaks perfect English.

The location is 5 mins walk from Najoya Hill Mall, the premier shopping attraction on Batam. It is also about equidistant from the other main centers of the northern part of the island so you are nicely situated. This is a city hotel so if you're looking for a beach resort, head on over to Nongsa.

Transport is easy with everyone honking at you trying to give you a ride. There are also minibuses.

There's a pub in the hotel and a restaurant. I only tried the free breakfast buffet and while the setting is very nice, they were out of many things by 8am and didn't replenish.

The rooms are fantastic and a relief from staying in Singaporean broom closets at twice the price (or more). Crisp, clean sheets, cable, free wi-fi, mini fridge, nice bath, hair dryer.

I loved this hotel.