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“amazing weekend surprise” 5 of 5 stars
Review of Sorrisniva Igloo Hotel

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Sorrisniva Igloo Hotel
1.0 of 5 Specialty Hotel   |   Sorrisniva 20, Alta 9518, Norway (Formerly Alta Friluftspark)   |  
Hotel amenities
Ranked #1 of 3 Specialty Lodging in Alta
London, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“amazing weekend surprise”
5 of 5 stars Reviewed April 17, 2014

I didn't know where we were staying and going (a taxi driver almost spoiled but luckily his English wasn't good enough).
The hotel was amazing and the stuff so friendly and very helpful.
Hotel wasn't busy and we had a lot of space and time for relaxing, enjoying the ice hotel, drinks, sauna and Jacuzzi.
Also we had dogsledding and snowmobile activities.
A lot of fun and very well organized.
Food was delicious and you got all that you need the ice room that was an incredible experience.
Is not an hotel where you go back often but I suggest to do it and if you got a chance to avoid a cruise is better as you got more space and relax.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

Traveler rating
    52
    5
    3
    1
    0
See reviews for
5
33
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2014

Whilst on a Cruise we independently booked a table for 4 at the hotel on 19th March 2014.

The Ice hotel itself was very impressive although we did not envy those, from our cruise ship, who had booked to stay the night. There are no toilet facilities in the Ice hotel itself so you have to brave the cold walk to the main building in -20 deg to use a toilet in the night.

As we were independent, we, unlike the cruise passengers who were dining at the same time, had the choice of the a la carte menu and chose a fish soup which although very nice was served lukewarm. Thinking this was the norm, we did not complain. However after we had eaten it the manager informed us that it should have been hot and apologised profusely.
For main course we chose two fish dishes and two reindeer steaks. The fish was excellent but the potatoes served for us to share were absolutely COLD ! The manager whisked the plates away quickly and apologised yet again. Then came the reindeer which was served just warm. It was returned and came back after it had been reheated in my opinion, together with hot potatoes.
This wasn't the service we expected considering the reviews we had read and the prices they charge. The manager did compensate to an extent by giving us a free plate of cheese and some after dinner liqueurs. He also took off the cost of two starter meals from our bill. However, he had originally promised not to charge for the reindeer main courses. His excuse was that the chef was not on duty. The kitchen was staffed by 3 young people who came out to greet the cruise passengers after their set meals which were obviously prepared previously by the chef the day before.
All wasn't lost however, when we were leaving the hotel to get our taxi, we were delighted to see the northern lights above us for about 15 minutes.
p.s. my wife and I who ate the reindeer were both sick the following day !

Room Tip: Do not stay overnight if you have a weak bladder. Stay in Alta, visit the hotel for £15 ea. A taxi...
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  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed April 2, 2014

This really is a once in a lifetime experience. I’m going to be honest if you are looking for luxury and comfort then don’t do it, you will end up sleeping in most of your clothes and you will have to make the trek in the early hours to the toilet, no on-suite here. If you are looking for an experience that you will talk about with a grin for many years to come, then this is the hotel for you. The friendly staff will make you most welcome and help you enjoy a great the experience. Our evening meal was superb prepared by a team of young and very skilled chefs. Breakfast was a feast of all things goods. During our stay the staff alerted us to the start of the northern lights, they then guided us to the best observation point and provide us with torches for our personal safety. It’s not cheap, but you only live once, go do it and make your grandchildren jealous.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 31, 2014

Not cheap but worth every penny. We stayed the night and were so well looked after. Magnificent food and a great experience including the northern lights. I couldn't believe that all on our cruise didn't want to stay- they missed a real treat,

Room Tip: You can pay extra for the bridal suites - each with a nice four poster
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shrops
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 29, 2014

We visited the ice hotel during a northern lights cruise.
All I can say is its a truly magical place to see, the surroundings are spectacular also, we had about an hour there which is enough time for photos and not forgetting the vodka shot in the glass made of ice!!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rayleigh, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2014

The Igloo Hotel at Sorrisniva is a sight to behold. The ice sculptures and snow carvings in the reception area and the Ice Chapel are wonderful, and the staff are very friendly and helpful. Don't miss it!!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Top Contributor
116 reviews 116 reviews
48 hotel reviews
Reviews in 35 cities Reviews in 35 cities
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed March 14, 2014

I was lucky enough to visit this hotel on a trip to view The Northern Lights. Just loved it . Complete fairy tale hotel. The Ice Chapel was gorgeous. It was snowing outside which made it even lovelier . I was also lucky enough to meet Knut ,the man who designed it. Such a charmer. He told me he got his best ideas while drinking Scotch lol. I would love to go back and stay. Just one of the nicest places I have ever visited. Go see it if you get the chance. Couldn't recommend it more.

Room Tip: Bridal suite was the best.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sorrisniva Igloo Hotel

Address: Sorrisniva 20, Alta 9518, Norway (Formerly Alta Friluftspark)
Location: Norway > Northern Norway > Finnmark > Alta Municipality > Alta
Amenities:
Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 3 Specialty Lodging in Alta
Price Range (Based on Average Rates): $$$$
Hotel Class:1 star — Sorrisniva Igloo Hotel 1*
Number of rooms: 30
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