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“Terrible service, absent and at times simply rude. otherwise ok as conferense hotel” 3 of 5 stars
Review of Scandic Silkeborg

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Scandic Silkeborg
3.5 of 5 Hotel   |   2 Udgaardsvej, Silkeborg 8600, Denmark (Formerly Scandic Hotel Silkeborg West)   |  
Hotel amenities
Ranked #6 of 12 Hotels in Silkeborg
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Terrible service, absent and at times simply rude. otherwise ok as conferense hotel”
3 of 5 stars Reviewed June 9, 2011 via mobile

Terrible service, absent and at times simply rude. Same attitude for four days! otherwise ok as conferense hotel

  • Stayed June 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Swedish first
  • Any
English first
Buckinghamshire
Top Contributor
65 reviews 65 reviews
52 hotel reviews
Reviews in 48 cities Reviews in 48 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 28, 2010

First the good point.
The food was very good and above the usual standard of a Scandic Hotel.

The bad points were that we were all given smoking rooms. Today, there is no reason to have smoking rooms. It was clear that the room had not been properley cleaned for a long time. Everything smelt of smoke, even the pillow. It was not a nice experience.

Overall, it was typical Scandic - Dated and needing to be referbished.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ry, Denmark
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 23, 2010

Very central located for everything in jylland.

Friendly stuff, resonabble prices.

Stayed June 2010, traveled with family
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St. Albans, United Kingdom
Top Contributor
77 reviews 77 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 21, 2009

We were on an overnighht visit for a concert in Silkeborg. The Hotel was a little farther out of town than it sounded on the website but there is a local bus service that runs strictly to time that will take you into town. Taxi fares were more than we expected, so you need to budget for that expense. The Hotel itself is very laid back and the staff are there when you need them. The room we stayed in was good enough for our needs and the leisure facilities and grounds were fine. There was a good range of items for breakfast but if you wanted coffee and other stuff during the day you might find it a bit more expensive unless you are from a Scandanavian country where the prices seem to be the norm. A good Hotel, not the most convenient for town if you don't have your own transport though.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 18, 2009

The Scandic Hotel is a hotel chain in Denmark. The hotel in Silkeborg was slightly outside of the downtown area and you would definitely need a car to get around. The rooms were small which seems normal for Denmark. We had a king size bed and the kids beds were bunk bed hideaways - very convenient but tight quarters. We had some space to put out our luggage but not much. They had a great breakfast spread every morning with both hot and cold food. We ate at the restaurant our last night and it was great. The food was excellent and they had wonderful, healthy options for the kids plus it was easy for them to go outside and run around. There was even a play room for little kids, a swimming pool (no lifeguard), a pool table and other games.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Odense, Denmark
Top Contributor
140 reviews 140 reviews
97 hotel reviews
Reviews in 73 cities Reviews in 73 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed July 1, 2008

Beautiful setting, good pool, decent breakfast.

  • Stayed January 2006, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Randers, Denmark
Top Contributor
81 reviews 81 reviews
57 hotel reviews
Reviews in 48 cities Reviews in 48 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 4, 2007

The hotel is located about 2km outside the lovely lake-side Silkeborg. You can walk into town alongside the lakes - about 15 minutes - or the hotel seems to have some bikes you can borrow.
Hotel is the usual good Scandic quality. Lovely modern rooms, flatscreen tvs, minibar and powershower. All boxes ticked. Great breakfast with fresh breads and multitude of meats and pastries.

Its probably especially good if you have children. The pool is about 10m x 4m - so great for a dip, but not the olympic swimmer. Theres a playroom for kids, plus trampolenes outside in the rear. Also lots of fun to be had in the forest next door.

For the funloving oldies, the bar isn't atmospheric - but is well stocked with draft Danish beers and international bottles. Theres a pool table, fuseball table, and a darts board downstairs. Plus its only a short drunken stroll into town.

  • Liked — Location and pool
  • Disliked — distance from town centre
  • Stayed June 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Scandic Silkeborg

Address: 2 Udgaardsvej, Silkeborg 8600, Denmark (Formerly Scandic Hotel Silkeborg West)
Location: Denmark > Jutland > East Jutland > Silkeborg
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Silkeborg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Scandic Silkeborg 3.5*
Number of rooms: 117
Official Description (provided by the hotel):
Scandic Silkeborg is a well-furnished, pleasant and welcoming hotel with a beautiful setting in one of the most scenic areas of Denmark. This is the ideal location for business travellers and families, who quickly feel at home in the architect-desiged surroundings that include fitness center and swimming pool. Scandic Silkeborg islocated on national route no. 15, Making it very easy to get to, and when you arrive, you will ind abundant free parking. This is the ideal base for meetings, conferences and touring this area of outstanding natural beauty within easy reach of all the attractions Jytland has to offer. ... more   less 
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Also Known As:
Scandic Hotel Silkeborg

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