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“Best hotel staff in Denmark” 5 of 5 stars
Review of Scandic Regina

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Scandic Regina
4.0 of 5 Hotel   |   Fonnesbechsgade 20, Herning 7400, Denmark (Formerly Scandic Regina City)   |  
Hotel amenities
Ranked #1 of 8 Hotels in Herning
Malmo, Sweden
Top Contributor
73 reviews 73 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
“Best hotel staff in Denmark”
5 of 5 stars Reviewed 2 weeks ago

This hotel gets the highest score because of the staff and service. As a regular guest it's wonderful to feel welcome and really at home even when you are away working.

The manager Rikke and her staff have a great attitude and form a terrific team, and it seems like everybody really enjoys working together. They are service-minded, considerate, friendly and nice both towards the guests and within the team (which to me is very important).

The hotel was worn down two years ago, but has now been renovated, and everything looks really good.
The rooms are big, the beds are comfortable, the Wi-Fi works well and the TV has enough channels for Swedes, Danes and Germans. (English speaking guests might wish they had a few channels more to choose from.)

The breakfast has a wide variety of food and drinks (since it is a Scandic hotel) and the restaurant serves good food for dinner. Try out their Ceasar's Salad with shrimps or their hamburger and you won't be disappointed.

The gym is good enough, and it’s usually easy to get to the machine that you want to use.

The location is good. It takes about five minutes to walk up to the Herning Centre pedestrian street with shops, pubs and restaurants, and it is just a couple of minutes from the train and bus station. There are lots of free of charge parking spaces close to the hotel.
For families, it's about a half an hour drive from Legoland in Billund.

For business guests the hotel is a great alternative where the price vs. value relation is very positive.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScandicRegina, Direktør at Scandic Regina, responded to this review, 1 week ago
Dear Roland,

What can I say! Thank you so much for the absolutely fantastic review.

Like I said at our Scandic Friends Christmas dinner, it is because of guests like you, we all love our job so much here at Scandic Regina.

Once again thank you Roland, and a merry Christmas to you and your family, and a happy New Year.

We all look forward to seeing you again in 2015.

Best regards

Rikke Bøndergaard
General Manager
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73 reviews from our community

Traveler rating
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    26
    7
    3
See reviews for
10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Seaford, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night on business... Really friendly and helpful staff. Big, clean, well furnished rooms, with in room wifi. Very convenient for the conference center (2 minutes up the road on foot). I'd be pleased to be put up here again.

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScandicRegina, Direktør at Scandic Regina, responded to this review, 2 weeks ago
Dear Ru198,

Many thanks for your very positiv review regarding your stay with us.

We are glad you like our hotel, and hope to see you again in the near future.

We wish you a merry Christmas.

Best regards

Rikke Bøndergaard
General Manager
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Akureyri, Iceland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

I spent a weekend there and really liked the day. First of all the room I got was very clean, well designed and with a perfect bed, secondly the breakfast was exellent, and the staff was very helpful and polite. The Wifi was also superfast. I will most definately stay there again next time I'm in Herning - Denmark. This hotel is highly recommended and I can gladly put my name to that statement.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScandicRegina, Direktør at Scandic Regina, responded to this review, September 15, 2014
Dear Mr_Nordfjord,

Thank you so much for your very positive review, and for giving us 5 stars.

We are all at Scandic Regina very proud of the finished result after the renovation, so we are glad you liked it too.

We are looking forward to welcoming you back sometime in the near future, we can not ask for a better recommendation.

Best regards

Rikke Bøndergaard
General Manager
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Munich, Germany
Top Contributor
178 reviews 178 reviews
79 hotel reviews
Reviews in 71 cities Reviews in 71 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed August 22, 2014

Just spent two nights at this hotel on business and very much enjoyed it. The rooms were recently refurbished and are very comfortable. Great bed and duvet!

Everything has a cool atmosphere including the restaurant and bar downstairs. Service was friendly and the breakfast buffet sufficient with the usual items.

There also is a small gym downstairs with some equipment, not much, but enough to work out once during a stay.

I will be back.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScandicRegina, Direktør at Scandic Regina, responded to this review, August 27, 2014
Dear SFLeonce,

Thank you for your very positive review here on TripAdvisor

We are so pleased to hear that you enjoyed your stay here with us. We also enjoy to welcome our guests in our newly renovated surroundings. Many of our guests have especially complimented us for the nice atmosphere in our restaurant and bar.

We look forward to welcoming you again here at Scandic Regina .

Best regards

Rikke Bøndergaard
General Manager
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Klagstorp
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

Best hotel in Herning now after the renovations are complete.

Unfortunately breakfast is the worst in any Scandic I've ever stayed at. Dinner is unspectacular standard Scandic.

Rooms, gym etc are all good standard as you expect from Scandic.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScandicRegina, Direktør at Scandic Regina, responded to this review, August 14, 2014
Dear Qolioswe,

Best hotel in Herning, thank you so much for that nomination.

Sorry to hear that you did not like our breakfast. Normally we do get many compliments regarding our large breakfast buffet. I would very much like to hear what you disliked about our breakfast, so please contact me so I can hear more about it.

We have just this Monday changed our menu, I am sure you will find the new dishes delicious.

Looking forward to welcoming you back at Scandic Regina soon.

Best regards

Rikke Bøndergaard

General Manager

rikke.bondergaard@scandichotels.com
+45 96 27 43 07
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

I stay here regularly and am pleased to say the renovation has transformed this hotel... the rooms are comfy, well decorated with simple but functional facilities. The restuarant is great, laid out well, good food and service. Reception staff are just as helpful that hasn't changed.. all in all a great hotel to stay at whilst in Herning.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScandicRegina, Direktør at Scandic Regina, responded to this review, August 7, 2014
Dear Marie,

Thank you so much for your 5 star review here on TripAdvisor, it means a lot to all of us here at the hotel.

Glad you like the renovation of the hotel - as we say ourselves - it has transformed from "the ugly duckling to the beautiful swan"

Looking forward to welcoming you back soon.

Best regards

Rikke Bøndergaard

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 23, 2014

I often stay here. Very friendly staff. Nice breakfast and good food in the restaurant. The menu could be changed more often as a lot of the guests are very frequently returning here. The renovation has made the lobby and restaurant areas seem a great deal more spacious.

Room Tip: rooms on lower floors on the front side may be disturbed by traffic noise. Should be better after re...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScandicRegina, General Manager at Scandic Regina, responded to this review, June 25, 2014
Dear 297olle,

Thank you so much for your very nice review regarding our newly renovated hotel.

The best recommendation we can get is when our guests are coming to stay with us again and again, so thank you for your loyalty towards Scandic Regina.

Also thank you for taking the time to tell other travelers on Tripadvisor about your experience at our hotel.

Have a nice summer, looking forward to welcoming you back soon.


Best regards

Rikke Bøndergaard

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Regina

Address: Fonnesbechsgade 20, Herning 7400, Denmark (Formerly Scandic Regina City)
Location: Denmark > Jutland > West Jutland > Herning Municipality > Herning
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Herning
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Regina 4*
Number of rooms: 142
Official Description (provided by the hotel):
Welcome to hotel Scandic Regina in Herning Hotel Scandic Regina has a great location in the centre of Herning, close to the train station and the town's cultural attractions. Hotel Scandic Regina is situated at the hub between Herning's cultural attractions, shops and major transport connections. The hotel has the perfect location, just a few minutes' walk from the town centre. We offer excellent opportunities to experience life in this modern conference and exhibition town. See well known performers at BOXEN the Jyske Bank multi-arena, visit exhibitions and trade shows at Messecenter Herning or take the family for a fun trip to the amusement centre Baboon City. ... more   less 
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Also Known As:
Scandic Regina City Herning

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