Booked this hotel directly through the Parc Disney web site, which showed a nice looking room if you get one on a regular floor and a beautiful one if you get one on the Admiral's floor. We were supposed to get two queen size beds as part of this package. What we got was neither a beautiful room nor two queen beds. We didn't get two beds period; we got one. When we asked where the second one was, they wheeled in a little twin-size (single) bed . . . because a second queen-sized bed couldn't possibly have fit into the room! The safe was out of order, the walls were all dinged up with dents, cracks, and chipped paint, and the furnishings in the room looked absolutely nothing like the room in the photo on the web site. Check-in takes quite a while, only because most of it has nothing much to do with checking in. Instead -- and this is so Disney -- it's a lengthy sales pitch on upgrading to a suite and all the great things that will do for you (at about 250 euros more per night). This is the when you find out that the Fast Pass you were promised as part of the package is one of two different kinds of Fast Passes, and that it's the inferior kind. To get the kind that is actually useful (it puts you at the front of the line whenever you feel like using it) you have to upgrade to the suite. This is also the time when you find out that the breakfast you were promised as part of the package is one of two different kinds of breakfasts, and that it is, again, the inferior -- i.e. not hot -- kind. If you want a breakfast with hot food then -- you guessed it -- you have to upgrade to the suite. Or else pay 15 more euros per adult and 12 more per child per breakfast. If The Terminator were a corporation instead of a robot, it would be Disney. They are relentless, ruthless, and uber-efficient at separating people from their money. And they do it all while giving them quite little in return. Once in the park, you will spend 90-95% of your time waiting in lines (even with an inferior Fast Pass), walking between lines, or eating a meal (which, of course, you have to pay more for). You are paying an enormous amount of money for that little 5-10% slot during which you're actually on a ride. You would think that Disney would be satisfied with a business model that succeeds in getting people to pay a lot of money in exchange for waiting in lines all day, but then they get you with the bait and switch in the hotels, too, as well as every other little detail they can think of -- and they think of a lot. For example, if you get a bottle of water with your lunch at one of their cafeteria/restaurants, the Disney employee will open the bottle first and then hand it to you, retaining the cap. That ensures that you won't carry any extra water left over from that bottle back into the park. If you get thirsty again out there, you'll have to buy a new bottle. Where is John Connor when you need him?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.