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“CDG Stay” 5 of 5 stars
Review of Hilton Paris Charles de Gaulle Airport

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Hilton Paris Charles de Gaulle Airport
4.0 of 5 Hotel   |   Roissypole, Rue de Rome, BP16461, 95708 Tremblay-En-France, France   |  
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West Linn, United States
1 review
2 helpful votes 2 helpful votes
“CDG Stay”
5 of 5 stars Reviewed November 4, 2013

Consistently good service. Convenient to CDG airport. I stay at this hotel almost every time I've flown into France. The staff has always been friendly and have tried to give me the benefits associated with my gold Hilton Honors status. All in all a decent value in a city where consistency is not always achieved.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, November 5, 2013
Dear Bernard R,

Thank you for your patronage, and for posting such a wonderful review on Tripadvisor.

I am glad you enjoyed your stay with us and I trust others travelers will find your review helpful and very much look forward to welcome you back to the Hilton Paris CDG Airport sometime in the near future.

Best regards

Alison Palin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,495 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Warrington, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

We stayed at the CDG Hilton on our way back from Disneyland, Paris. The rooms were all great as we received Executive Level upgrades with all the amenities and services. Big room and very comfortable beds. Great stay!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, November 5, 2013
Dear Daboys5,

Thank you very much for writing a review and also for staying with us – It was so good to hear that you enjoyed your stay and we hope to get to welcome you on another occasion.

Warm regards

Alison Palin
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Louisville, Kentucky
Top Contributor
98 reviews 98 reviews
17 hotel reviews
Reviews in 40 cities Reviews in 40 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 2, 2013

Recently, we had an unexpected overnight layover at CDG. This hotel was both convenient to the terminal (just a short walk with the free train ride) and very well maintained. The staff was very friendly and polite.

The only complaint would be that our room was hot, but, I think that may have been a function of a cool exterior temperature and us not being in the room for more than just a night's sleep. I will not hesitate in staying in the future should the need arise.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, November 5, 2013
Dear JWD915,

Thank you for taking the time to post your review following your recent stay with us. We appreciate the constructive feedback that you have provided, and rest assured I shall share all of your comments with the relevant departments.

I am glad that you were able to enjoy the location and our staff, and we look forward to welcoming back to the Hilton Paris CDG Airport soon.

Kind regards,

Alison Palin
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Cincinnati, Ohio
Top Contributor
125 reviews 125 reviews
28 hotel reviews
Reviews in 45 cities Reviews in 45 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 2, 2013

The Hilton Paris Charles de Gaulle Airport has a superb location - in the Roissypôle area of Charles de Gaulle. The hotel is accessible by shuttle bus or by the CDGVAL automated train from Terminals 1 and 3. The hotel is a short (~2 minute) walk to the RER station providing regular connections to Paris on Ligne (Line) B (some express, some local) making hops into the city a breeze. Getting to the terminals for your flight is also a snap through the same shuttle / CDGVAL connections.

The rooms are comfortably appointed and offer spacious, comfortable bathrooms to unwind after a long flight. Staff is very helpful with check-in/-out as well as special requests and local assistance (such as Paris maps, etc.) The breakfast buffet in the atrium is not to be missed; it features French breakfast pastries, yogurts, and cheeses, as well as grilled tomatoes, beans, sausages, bacon, etc. for British and American tastes - - a wonderful way to start the day.

The Hilton CDG is always my first choice in the area and I look forward to staying again soon!

Room Tip: The Executive Plus rooms are located on the corners and offer some extra space and more light / bett...
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, November 5, 2013
Dear CVGJetGuy,

Thank you so much for taking the time to express your valuable thoughts about your recent stay at the Hilton Paris CDG Airport.

We are delighted to have read about contributing a great deal towards you experiencing a wonderful stay. Thank you also for mentioning the ideal airport connection as well as the direct access to the suburban trains. It sure does make travelling more comfortable.

Great to see that you enjoyed our breakfast and in addition, appreciated the level of service you received throughout the hotel. We always strive to fulfill and exceed our guest’s expectations.

We would find great pleasure in welcoming you back to the Hilton Paris CDG Airport very soon.

With best regards

Alison Palin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangkok
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 2, 2013

Yes...... The hotel does need work, however the service made up for it. I had an issue and the next day after speaking with the guest relation manager, Mr. Jean Baptiste Goyon, it was straightened out. I found him very efficient and responsible. The staffs at the restaurant and the concierge is very attentive. On the whole, even though it was a short overnight stay, I would definitely come back again. Merci, Monsieur Goyon...

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, November 5, 2013
Dear otiuq,

Thank you for taking the time to post a review following your recent stay with us. It is a great honor to read that we were able to meet your high expectation levels, and I would like to thank you for your kind remarks with regards to the service that you received during the duration of your stay. I shall certainly pass on your feedback to the relevant departments, including Jean-Baptiste who done a wonderful job in looking after you.

We look forward to you returning to the Hilton Paris CDG Airport again in the near future.

Kind regards,

Alison Palin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 29, 2013

Stayed here while visiting Paris, the hotel is centrally located next to the RER Station (CDG1) and if you are driving the city centre is about half an hour drive only. The check-in was quick and staff polite and courteous. The room was spotless, décor quite modern and was spacious (by European standards). The breakfast was excellent and varied (included in our rate). The only downside is that you have to pay for the Wi-Fi in room (around 25 Euros).
Overall we had a good stay.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, November 5, 2013
Dear vagabond_099,

Many thanks for your gracious feedback. I was absolutely delighted to read that you enjoyed all aspects of your stay. We pride ourselves on the service and facilities we provide our guests and this is only made possible by the great team I have at the Hilton Paris CDG Airport. I am personally going to pass on your kind words to the team.

We look forward to welcoming you back to the Hilton Paris CDG Airport again!

With kind regards

Alison Palin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
104 reviews 104 reviews
38 hotel reviews
Reviews in 50 cities Reviews in 50 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 29, 2013

Stayed here for one night on transit at Charles de Gaulle Airport. Perfectly located for this purpose with the hotel's own shuttle bus on call service from the terminal. Very modern hotel with spacious guest rooms and comfortable bed in keeping with the Hilton stsndard. Gym is well equipped. Free wifi is available at the lobby, which is good enough for the purpose of a short stopover to get on the Internet, but not so for longer stays.

Have not tried the catering outlets, though breakfast at EURO 25 per person appears pricey. Unfortunately there are no alternative food services in the vicinity. That is probably the downside of staying here. Other than this, all's well with this as an airport hotel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, November 5, 2013
Dear Cletus L,

Thank you for taking the time to post your comments regarding the hotel facilities and service on Tripadvisor which we always read with utmost interest. You can rest assured that I shared your feedback with the team, which will encourage them to maintain their efforts and improve our quality of service every day.

We thank you and sincerely hope we may have the pleasure of welcoming you back to the Hilton Paris CDG Airport in a near future.

Yours sincerely

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Paris Charles de Gaulle Airport

Address: Roissypole, Rue de Rome, BP16461, 95708 Tremblay-En-France, France
Phone Number:
Location: France > Ile-de-France > Seine-Saint-Denis > Tremblay-En-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Tremblay-En-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Paris Charles de Gaulle Airport 4*
Number of rooms: 387
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Also Known As:
Hilton Paris Charles De Gaulle Airport Hotel Roissy
Hilton Hotel Roissy
Hilton Roissy
Roissy Hilton

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