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“Lower Your Expectations” 3 of 5 stars
Review of Playa Tropical Resort Hotel

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Playa Tropical Resort Hotel
4.0 of 5 Small Hotel   |   Brgy. Victoria, Currimao, Luzon 2903, Philippines   |  
Hotel amenities
Ranked #2 of 3 Currimao B&B and Inns
Makati
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Lower Your Expectations”
3 of 5 stars Reviewed June 8, 2013

Playa Tropical has a lot of potential. From the moment you book your stay with their Reservations Officer until you've reached the resort, it's evident that their Front Desk officers are trained to do their task. They reflect the brand of hospitality Filipinos are known for. They are, likewise, articulate and comfortable with spoken English, so foreign visitors are assured they will find it easy to communicate their needs. Again, I'd like to specify that this if true for their Front Desk Officers and some of the waiters.

Checking-in took only less than five minutes. We arrived late in the afternoon on a Friday though. Upon entering the hotel, we were impressed with its architecture, in fact, the whole property is almost consistent with its Balinese theme, if not for the modern infinity pool, which, by the way, we did not enjoy at all. It is by far the dirtiest pool I've ever seen in my travel life. The hotel rooms are clean and spacious with a fresh supply of towels and bottled water everyday. A Deluxe Double room can fit a group of four people for only Php 3, 800 an overnight stay, although, it includes breakfast meals for only two persons. That means you have to pay for two extra meals, which would cost about Php 150-200. If you would like to splurge on an upgrade for a group of four to six, I suggest you get the Php13, 000 per night Casa. It has a small private pool by the Master's Bedroom and it's right across the pond as well the accessible to other amenities of the hotel. The air-conditioning works fine for our room, but not for the other rooms, so I suggest that you check the room first before deciding to have your bags brought in, especially if you are getting the budget rooms (Double Deluxe). Since there is no elevator, your luggage had to be carried all the way to your room at the second floor. The stairs is a bit too much for the elderly like my mother. The staff are willing to carry them for you. Make sure your phone works, you will need to call the Front Desk for assistance. Both phones in the rooms we were in did not work on the second night of our stay. The shower in the rooms and even at the pool side do not have heaters, not to mention, pressure is too weak so it takes time to finish. They only provide two sets of toiletries, you may request for extra, but they ran out of extra toothbrushes when we asked for more for the kids. Thank God the cable is working and they have a game room. You can feed the fish while waiting for dinner at the Amara. You may ask the waiters to get spare bread from the kitchen.

The following day, disappointed of the pool and the outdoor shower, we hit the beach a few meters away from the pool. While the beach is wide and offers more space to play, run and make sand castles, it is far from the cathartic feeling of seeing Boracay for the first time. Lower your expectations.

Food at their in-house restaurant Amara is fine. It will do to stave off your hunger. Nothing special to look forward to. I wish they would offer more local food in their very limited breakfast menu. The rest of their menu offers a decent selection of local and continental food. Foreigners are happy of how cheap the food is compared to Manila. The restaurant closes at 10pm and last orders are taken in between 9pm and 9:30pm. Food is usually served within 15 to 20 minutes. Again, lower your expectations.

If you want to travel around nearby areas like Paoy, Pagudpud, Batac and Vigan, the resort can arrange this for you, but it comes with a hefty price. Otherwise, try asking around (not the front desk but the locals in the hotel) for drivers, who can take you around town for a little less. Make sure to negotiate for the price -- Php 2, 000 for a day tour of the city and Php 3, 500 for a trip to Vigan or Pagudpod.

The free massage is very pleasant and relaxing. The quality of the massage is at par, if not, better than many I've been to in Manila or local provinces here.

Hotel managements should not simply invest on the architecture. That will bring the guests, but it will not keep them coming back and never will they recommend it to friends, most especially not on Tripadvisor.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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69 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Fort Bonifacio, Quezon City, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 29, 2013

The pros: the staff was very friendly, the pool was awesome, the suite room was very nice and comfortable and the location was close to Batac, Paoay and Laoag. The cons: the lock on the door wasn't working, the food was ok (considering that you need to drive out to eat somewhere else), the jacuzzi in the room was broken and the beach was meh. I hope they fix the problems in the room and the food so that we would come back here. The beauty of the place shouldn't be the only reason that outweighs the bad stuff about this resort.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 29, 2013

Great customer service. Responses to email inquiries was less than 24 hours. Stayed for 3 nights and had a great time. Front desk staff was very helpful. Arranged Laoag City tour and John, the driver, was very accommodating - not rushing through the sites. It was supposed to be a 4-hour trip but ended as an almost 8-hour tour. The food was surprisingly good. Had several friends from the local area come by and had beers with us. The bar area closes at 10 PM but they let us stay past that. Our only complaint was the lack of choices of fresh fruits (mango and watermelon only?) and lack of fresh fish. There is a beach area and there were several guests who ventured out there., There are no facilities (i.e. parasols or chairs) that are run by the hotel. The sand on this part of the beach was fairly clean. There are demarcations on the sides that define the hotels property. The rooms are nice and clean; the mattress may be too firm for some people. The bathrooms are also clean. There was a misunderstanding on the first day as our room was not straightened out but fresh towels were provided daily. Other issue was unavailability of wi-fi - it's only at the reception area. Addition of 2-3 routers throughout the main building should help. There was a router in the bar area with very weak signal and was basically useless.
John, the driver, also took us to the bus station at 5AM for our departure.
All in all, a great place to stay and relax. I would highly recommend the place.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaluga, Kaluga, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 18, 2013

it was a good hotel 10 years ago. good construction, desigh, local ilocano style etc.
actually, management is very low level, no trained staff, to few english spoken staff, empty bar, very modest choice of food. aircon is not good working.
no availiable beach area, the part of ocean board is a place for local fishers with very dirty water, not cleaned beach.

Room Tip: it's better to book a room not to close to reception.
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

It was our first time to travel to VIgan, and decide to stay at PLAYA RESORT. It was worth every penny... the place was perfect, big clean rooms, kiddy pool and adult pool was awesome.. it was right next to the ocean, the food was spectacular and the best part is the staff service they where very helpful and friendly.. HIGHLY RECOMMENDED....

Room Tip: The rooms are very spacious and clean!!!
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 8, 2013

We have never provided this kind of feedback to anywhere we stayed before, but we feel compelled to share this with everyone so you guys are more cautious when you visit this place.
We have stayed at places like Thunderbird Resort Poro Point, Sitio Remedios (Currimao), Bohol Beach Club & Sangat Island and so far Playa Tropical is the most expensive
and yet the WORST place we've been too.

If you are planning to spend money on Playa, we'd rather recommend the nearby resort called "Sitio Remedios" http://www.sitioremedios.ph/.
The accommodation may look a bit creepy (as they are old/heritage houses) but atleast the service is fantastic and the food is super yummy!
You still have access to the same beach and they also have a cleaner pool.

Let me try and summarize our experience: (April 11-13)

Spa / Massage:
- Room is not conducive for relaxation. (ex. TV was on during a massage so the therapist can watch the news)
- There was no proper massage bed with a face hole
- At some point, there is no receptionist so customers would come in to the room to inquire (while we were having a massage)

Reception:
- Front desk staff are NOT courteous and NOT accommodating.
- Would not accommodate an early check-in
- Negotiated an early pick-up at 1PM which did not arrived, so we walked from our nearby accommodation. Thankfully the staff from Sitio Remedios were very very helpful.
- We were refused to be given a feedback form when we requested one (they said they only give one upon checkout)

Restaurant:
- Extremely slow service at every meal - waiting time of 30 minutes just for drinks and appetizers. Once it took an hour for our main meal to arrive.
- Not carrying all ingredients for whats on the menu (no mangoes, pineapple, pasta, ice cream, kilawin)
- Frequently what we ordered was not available so we had to reorder again
- Menu is not detailed and its hard to know what you are ordering
- Melted ice-creams
- Huts have not been cleaned up well enough and being scavanged by ferrel cats that were walking on the tables to eat leftovers.
- Ceasar salad was the worst I've ever tasted. It was so bland & almost had nothing on it part from lettuce.

Others:
- Pool water is NOT Clear and uninviting. It has brown silth on the bottom and you cant even see the bottom step because its so milky
- Somemone had a wedding a day before we checked-in and the wedding cake has been left out for days rotting!
- Toilet/Shower doors in our Casa are see thru, only 1 person can use the bathroom at one time
- We have seen birds flying inside our casa, coming through the gaps in the roof, which is disgusting with featers and poop left behind
- Master's bedroom bed is smaller than a queen size

Good:
- The small private pool of our Casa was clean thankfully!
- Some food were good: Rosemary Chicken Sandwich, Chefs salad, Watermelon shake


FYI. We provided them this feedback before we left. We also promised them that we will post this on TripAdvisor so hopefully they will look into it! Good luck!

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandaluyong, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2013

Been here with friends just recently(Apri 11-13). We've been to different hotels, this is the worst! We booked 2 suites overnight and we have a confirmation email to prove it, but their mean receptionist insisted that we only booked one room for Apr 11., we didn't want to ruin our vacation so we settled to just get another room. Only to find out that the heater is not working, flush is defective, to top it all, the bowl is leaking! We asked them to transfer us to other room, but they said they're fully booked. The worst part is, my friend left her sunglasses near the pool, when we asked one of their staff, she accused their guests by saying "maybe one of the guests took it" and then simply walked away, until we threatened them to do something or else we will report to the police. Then one of their guards admitted that he took it and brought it home!! Never again!!

  • Stayed April 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Playa Tropical Resort Hotel

Address: Brgy. Victoria, Currimao, Luzon 2903, Philippines
Location: Philippines > Luzon > Ilocos Region > Ilocos Norte Province > Currimao
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Currimao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Playa Tropical Resort Hotel 4*
Official Description (provided by the hotel):
Playa Tropical Resort Hotel is located at Currimao, Ilocos Norte, Philippines. It is aesthetically inspired by the intricate designs from Bali and infused with our world-renowned hospitality. Your stay would be one of excellent service, tranquility and fond memories. ... more   less 
Reservation Options:
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Also Known As:
Playa Tropical Hotel Ilocos Norte
Playa Tropical Resort Hotel Currimao, Ilocos Norte Province

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