I booked this resort for 7 nights after staying in Kata Beach. The price was excellent and that is the main reason why I decided to move north. I was looking for a 5 star beach front resort and this seemed to make the cut. I hired a transfer from my previous resort to this resort, and it was rather difficult for my driver to locate it. There are two resorts under this name one being in Phuket, and the other in Phang Nga. Initially, my driver took me to the wrong location even though I provided the full address. Off the highway, we could not find proper signage for this resort. When booking, be sure to note the correct directions; perhaps in Thai as well.
Upon check in I was greeted by friendly staff that provided warm smiles. I also enjoyed welcome drinks. I booked a garden view room and I found it to be very spacious at 53 square meters. The décor was clean and modern. The room had plenty of shelving and storage, a couch, lots of cushions and chairs which I was happy about. I was also given a welcome fruit basket which was nice. The internet was excellent, fast and secured. In terms of meals, breakfast was provided daily in the form of a buffet. There was a selection of fruit, hot dishes pastries and freshly made muesli and yogurts. It also had some cold cuts and cheeses however, the cheese was melted together and it looked unappetizing. Some of the breads provided were rather stale and dried out. Some days, they provided European style breads however most other days had sliced sandwich breads. The resort provided store bought juice and I was a little surprise as this is a five star and they did not have freshly squeezed juices. When I stayed there were two groups of tourists Chinese and Italian. It seemed like when groups were staying at the resort, food was better.
For the first few days, it rained and we took advantage of the free shuttle. It takes you to a nearby Tesco. They drop you off and pick you up in about an hour and a half which was nice. While in Phuket we visited a Big C but this Tesco was nothing like it. The Tesco was small and did not have a variety of ready-made foods like Big C. There was however a bakery, pharmacy and donut shop. Outside has a nearby 7/11 and food stalls where you can buy local food and snacks. The hotel said it is a local market. On a few occasions, on the way back from Tesco, the driver took us to a local fruit market and we were happy to buy mangos, pomellos and tangerines. There are also local massage and restaurants located towards the resort but not walking distance.
The resort is rather secluded and we took advantage of the in room dining daily. The prices are comparable to American standards. I wasn’t surprised as this is a five star. The overall quality of food was rather disappointing and in need of improvement. The serving size was rather small. My favorite was the cream of mushroom soup as it tasted homemade. I did try to order a variety of foods however, very few appealed to me for a second order. Having to eat there everyday was a bit of a struggle. The menu itself had variety, but lacked a few classics such as pizza or chicken fingers. It also lacked a variety of salads. One nice touch was during turn down service, staff would leave a plate of baked goods daily. I also liked the four bottles of water in room daily provided. Happy hour at the pool is provided and I only took advantage of this a few times as I didn’t really like my options for non-alcoholic. I opted to order my preference of freshly squeezed juices which generally were really good. When I was here, only one restaurant out of a few was in operation as there was heavy construction taking place. Although there weren’t many guests staying here aside from the tour groups, it would have been nice for more variety.
Moreover, in term of the pool, it was nice and big as I spent most of my time in the water. This made up for other things. The grounds are beautifully decorated with a contemporary feel. There are lots of touches and sitting areas which I enjoyed. In terms of the beach, I was shockingly surprised that when I first arrived it looked like a random local area. The beach was full of garbage, tree trunks, bottles, glass, bags, shoes and debris. This was the rainy season so naturally the sea swept lots of garbage in, however it didn’t seem like anyone was taking the time to notice this. Only after a few days, they started daily cleaning and garbage removal. It finally started to look like it belonged to a resort. I was glad for this. The sunsets were beautiful on the beach. I also enjoyed collecting shells.
It really is a nice resort once things are in order, which they have improved upon the last few days of my stay. Thus, I wanted to give it another try, I have extended my trip and decided to stay here again. That will be in another review.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.