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“A real treat!” 4 of 5 stars
Review of Guy's Thatched Hamlet

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Guy's Thatched Hamlet
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4.0 of 5 Hotel   |   Canalside, St. Michael's Road | Near Garstang, Bilsborrow PR3 0RS, England   |  
Hotel amenities
Ranked #2 of 2 Hotels in Bilsborrow
bolton
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A real treat!”
4 of 5 stars Reviewed February 19, 2013

we stayed on the 17th Feb 2013 as a valentines treat. my husband booked it as a surprise an what a pleasant experience it was. A couple of negative points first, we found a voucher code to have a 3 course meal which stated "any day, everyday!" when we rung up to book we were told "oh that's a mistake on the website and no offers run on a sunday." Secondly I would have to say the receptionist on arrival wasn't very welcoming. she wasn't rude but didn't go out of her way to give guests a warm welcome. we were told our room wasn't ready even though it was past our check in time. this wasn't a problem but she didn't seem particually bother by it. It was extremely busy as the ice rink was on, it is nice to see the owners generating business on what could be a quiet period. when we got into our room (35) we were thrilled. it was finished to a high standard and very modern. the spa bath was to die for and after a long walk by the scenic canal and a lovely evening meal it was the perfect way to unwind. unfortunately you could hear the spa bath in the next room too which is unfortunate as its such a lovely touch. the price of the room was great value and it had a lovely, relaxed atmosphere. we would return without a doubt!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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311 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Lancaster
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 17, 2013

This was the first time I had stayed there and the last. The first impressions were not good. The whole buildings looked in need of repair and renovation. It appears there had not been any work done there in years. My fiancee booked an executive room 56 with jacuzzi. The tiles round the jacuzzi and in the toilet would benefit from being cleaned, they were grubby and dirty. some cobwebs round the ceiling. Stained ceiling tiles which were there sixteen months ago. This was confirmed by my fiancee who stayed in the same room then. Damp on the outside wall. Toilet smelt like a hamsters cage. Drain in wet room area filthy. grime round edges of wet room area and in toilet. The bed was broken which I repaired and was very noisy.!
On the positive side bed sheets were clean and the breakfast was superb.
This was not a cheap place to stay and the accommodation standards overall were very poor.


Not an experience I will repeat

Room Tip: Upwill be betterper floors
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Travelers are raving about these Bilsborrow hotels

Norfolk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 28, 2013

Had the best night's sleep in ages here!!! Had a lovely meal in the bar. Didnt stay for breakfast, as had an early start! The room was spacious & the bed was very comfortable. The hardest part was finding where to register! All staff very helpful & friendly.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Workington, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 27, 2013

Stayed over with a large group for a family birthday. The double room we had ( no.5) was okay but the ceiling had a brown water stain. We ate in the hotel, food was okay in the evening, but nothing special. Breakfast was better.
Great thanks to the lads who had the job of clearing the snow from the road- you worked so hard!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed January 20, 2013 via mobile

I have never stayed anywhere quite so bizarre. It was like the set for a western movie !! There were numerous locations on site which I didn't know the purpose of or whether they were open during the summer. The room I had was huge and nice and toasty warm.

The main downside of Guys is that if you are on the ground floor, which I was, you could hear everything that was happening above you including slamming doors and people retuning to their rooms at night.

If you are a walker Guys is situated on the canal side and I had a beautiful walk one late afternoon.

I wasn't impressed with the food but you are a captive audience when staying here on a business trip.

Stayed September 2012, traveled on business
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Manchester
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 20, 2013

Myself, hubby and two friends booked a 3 day break from 30th December to 2nd January. We had a terrific time. The two non-smoking rooms were brilliant and ours even had a sofa in it, it was huge. The meals in both Owd Nell's and the restaurant were first class and the staff were always helpful and ready to please. Bar staff in both establishments were good, even on New Year's Eve which you can imagine was extremely busy. Would recommend this place in an instant and hope to return this New Year's Eve.

Room Tip: We had rooms 18 and 19 and they were brilliant. They were on the ground floor.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Blackpool
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2013

Me and my partner have just got back from a two night stay at guys thatched hamlet - this was our second stay here. It was our three years anniversary and he organised as a surprise we arrived at the hotel check in was easy and quick we arrived to our room and i had champagne on ice and a lovely bouquet of flowers that my partner paid for. The room was spotless couldn't find a speck of dust anywhere the only thing letting this room down was the carpet it had quite a few dark stains on it and there was no mirror near the plug sockets so it was a real struggle to do my hair but i managed, the hotel room was cold even though we had the heater on full so in the end we took the through over off the bottom of the bed and had to put it at the bottom of the door because there was a big draft coming through. we will be returning here as we love it, the food at owd nells and the restaurant is beautiful and cheap they have some amazing deals on at the moment, we also had breakfast here too which was lovely all staff was friendly and polite - defiantly recommend guys thatched hamlet.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Guy's Thatched Hamlet

Address: Canalside, St. Michael's Road | Near Garstang, Bilsborrow PR3 0RS, England
Location: United Kingdom > England > Lancashire > Bilsborrow
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 2 Hotels in Bilsborrow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Guy's Thatched Hamlet 4*
Number of rooms: 32
Official Description (provided by the hotel):
Imagine a canal-side hamlet of thatched roofed buildings and you're thinking Guy's Thatched Hamlet, just off the A6 at Bilsborrow near the market town of Garstang. You will find Guy's Eating Establishment and pizzeria nestling next to the atmospheric Owd Nell's Tavern, Guy's Lodge and School House Square. Guy's Restaurant & Pizzeria with its eyebrow window that is the largest in Europe always offers great hospitality with excellent local and international cuisine cooked in our kitchens and open pizzeria.Owd Nell's Tavern serves such traditional delights as home-made beef steak and kidney pudding, local game in season, chargrilled Aberdeen Angus Scottish steaks and fresh fish from Fleetwood. These are just a few meals from the extensive mouth-watering menu.Relax on our canalside patios were you can eat and drink whilst watching the canal barges and ducks, or on the tavern deck, our roof terrace drinking area. ... more   less 
Also Known As:
Guy`s Thatched Hamlet Hotel Bilsborrow
Guys Thatched Hamlet Preston
Guys Thatched Hamlet Hotel

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