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“A hotel like no other...” 5 of 5 stars
Review of Guy's Thatched Hamlet

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Guy's Thatched Hamlet
4.0 of 5 Hotel   |   Canalside, St. Michael's Road | Near Garstang, Bilsborrow PR3 0RS, England   |  
Hotel amenities
Ranked #2 of 2 Hotels in Bilsborrow
Manchester
Top Contributor
210 reviews 210 reviews
37 hotel reviews
Reviews in 50 cities Reviews in 50 cities
118 helpful votes 118 helpful votes
“A hotel like no other...”
5 of 5 stars Reviewed June 19, 2011

I came to guys as part of my Aunt's 60th birthday celebrations, she hired out the Bowling Pavilion to host her party. We booked a room so we could enjoyed a drink.

Upon arriving to Guys, we were pleasantly surprised with the tranquil and elegant setting that the hotel was within, next to a beautiful canal. There are shops, canal boat rides, sports grounds, restaurants... it was more like a resort than a hotel.

We got to our room, it is like arriving within a chalet or a holiday apartment, we opened up the room and were very pleased with the room. It had been recently refurbished and the modern fittings were very pleasent and was a nice contrast with the outside thatched historic setting. The beds were very comfy and the bathroom was wonderful.

My aunt paid just a few pounds more and got a room with a jacuzzi!

It is such a beautiful place, the staff are very very friendly and we had a wonderful stay... and it was at a very very reasonable price! I would recommend Guys for any parties, weddings or just a weekend away!

The only critisim I have is that the walls are very thin, and therefore you can hear everything within the surrounding rooms and outside. But it is so quiet anyway that it didnt really bother us.

Room Tip: Pay a few more pounds and get a jacuzzi!
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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353 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chester, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2011

We had booked a family dinner here so my partner and I decided to stay the night. We had a great time, I had read reviews about the noise but our room was great and there was no noise at all. The bed was very comfortable and the whirlpool bath an added bonus! The evening meal was excellent and the breakfast offered everything you could wish for. Helpful friendly staff and a wonderful setting. We will return!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liverpool, England
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed June 4, 2011

My partner and I stayed here for one night (31st May 2011) Paid 59 pounds for a room. Nice ambiance, good for a drink and a quiet stroll down the canal path. decent clean room/bathroom with the usual furnishings/toiletries/tea-making etc

What let the place down for me was the poor 'restaurant food'. terribly over-priced for what you got, and more like canteen food, I ordered fish with prawns. It was overcooked and totally bland, it came with a side order of overcooked veg and tasteless boiled potatoes. My partner had the langoustines with rice, again fairly bland. What a disappointment!

17 Pounds for a main with this level of quality is unacceptable, the restaurant needs to get its act together, or lower its prices.

I would stay again, but eat elsewhere

  • Stayed May 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 4, 2011

Stayed here in August 2010 for a joint birthday break.
Whilst the hotel complex appears to have everything - oldey/worldey charm, restaurant AND bar, riverside location, etc - it didn't live up to expectation.
The restaurant was fully booked so we had to eat in the bar and the less said about the food served the better. It was poor! Served within minutes of ordering - not a good sign! Overcooked and poor quality. We both left most of our meals. We complained to the waitress when she asked if everything was ok with our food. She didn't even say sorry, let alone inform her manager. The tables in the bar were dirty and littered with menus/napkins. The staff don't rush to clean/clear them and when they do, it's bare minimum. The only plus point is that they provide great Duck Bags of bread to feed the ducks and swans on the river, which is lovely for kids & adults alike. Breakfast in the restaurant next morning was nice, but we had to pay extra for this. It was minimal tho, just the very basic stuff, not a lot of it.
Our room on the other hand, was superb - and this hotel's saving grace. We had a very large bathroom and a large jacuzzi with TV built into the wall at the side of it. We absolutely loved this!! Definitely worth paying the extra for.

Room Tip: Definitely go for a Spa room!!
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  • Stayed August 2010, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London
Top Contributor
129 reviews 129 reviews
78 hotel reviews
Reviews in 86 cities Reviews in 86 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed May 31, 2011

Guys Thatched Hamlet is pleasantly different.
It is like entering a small "old world" village, with a few shops, bars and restaurant. It is just North of Preston, near a town called Garstang.
It is just a brilliant place to stay, the rooms are huge and you have a choice of standard and executive, the prices are so cheap I chose the executive room. These are even nicer and slightly bigger, they have powerful whirlpool baths.
Although I was alone, I just had to try the whirlpool, it was very powerful and quite noisy. I stopped the pump straight away as sound travels through the thin walls easily. You can hear almost everything going on in the room next to you. Outside the rooms on the 1st floor is a very nice wooden walkway. This walkway is very noisy, I had a family next to me, and the kids made a terrible noise constantly running along the wooden boards.
By about 9pm the kids were in bed it really did quieten down.
The quality of the fixtures and fittings in the rooms are very high, and the beds are very good. The views out the windows are nice, mine was over the cricket field. Some are of the little village and some of the canal.
The restaurant fills up very fast, this is because it is brilliant. Run by Italians who really now how to cook food and serve it in a classy way. It is not thrown on the plate and chucked at you like we are used to, its prepared and served as only the Italians can ! Again the food is so very cheap making it terrific value.
Even considering the walls are thin, and it is a bit noisy, I will return here again. It was just great and so different.

Richard Kaminski.

  • Stayed March 2011, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
1 review
5 of 5 stars Reviewed May 29, 2011

my friends daughter booked this place for her boyfriends birthday and then for her mothers birthday (within a few days of each other) so i booked it for my sister's birthday.
what a joy it was to stay at, we arrived early friday 27th may and was greeted with a warm welcoming smile at reception, check in was swift and painless, rooms easy to find and what a great room, clean and bright.
went to the bar and had a few drinks, before going to have a meal in the restaraunt there was only 6 of us in the group but along the way we met a man who had a small barge and became friends and he joined us at the table.
breakfast in the morning was as you would expect from this establishment, 5*.

Room Tip: book in advance and try for the friday feeling.
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  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man
Top Contributor
78 reviews 78 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 19, 2011

Stayed for two nights with my sports club. The staff couldn't do enough for us and Ruth is an absolute diamond!

Had a great lunch on Friday, followed by a game of cricket on the on site pitch. A few beers and a nice pizza rounded the day off. Rooms were fair sized and sleep came easy. I never noticed any noise from any other rooms (my own roomie was a little snory but thats another story altogether!). Breakfast buffet was excellent, hot and plentiful. Tea or coffee, oj, fried bread, sausage, bacon, hash browns, toms, beans, mushrooms, awesome minature black puds and toast.

Saturday was something similar but the bar was a little livlier with some rugby players attending a dinner. Loads of good natured banter with them though.

I thoroughly enjoyed my stay at Guys and will definitely be back

  • Stayed May 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Guy's Thatched Hamlet

Address: Canalside, St. Michael's Road | Near Garstang, Bilsborrow PR3 0RS, England
Location: United Kingdom > England > Lancashire > Bilsborrow
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 2 Hotels in Bilsborrow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Guy's Thatched Hamlet 4*
Number of rooms: 32
Official Description (provided by the hotel):
Imagine a canal-side hamlet of thatched roofed buildings and you're thinking Guy's Thatched Hamlet, just off the A6 at Bilsborrow near the market town of Garstang. You will find Guy's Eating Establishment and pizzeria nestling next to the atmospheric Owd Nell's Tavern, Guy's Lodge and School House Square. Guy's Restaurant & Pizzeria with its eyebrow window that is the largest in Europe always offers great hospitality with excellent local and international cuisine cooked in our kitchens and open pizzeria.Owd Nell's Tavern serves such traditional delights as home-made beef steak and kidney pudding, local game in season, chargrilled Aberdeen Angus Scottish steaks and fresh fish from Fleetwood. These are just a few meals from the extensive mouth-watering menu.Relax on our canalside patios were you can eat and drink whilst watching the canal barges and ducks, or on the tavern deck, our roof terrace drinking area. ... more   less 
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Also Known As:
Guy`s Thatched Hamlet Hotel Bilsborrow
Guys Thatched Hamlet Preston
Guys Thatched Hamlet Hotel

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