After a couple of weeks in Seminyak staying in villas, we fancied a change so hopped in a cab and travelled an hour away from the coast and into the jungle to Ubud. The hotel was just what we needed after staying in villas, I am scared of all insects so being in a hotel room three stories up was just what I needed! The entrance to the hotel is breathtaking as you are literally in a jungle. Don't be put off if you are a scaredy cat like me though as the hotel is kept pristine so you don't feel like you are in a jungle. Highlights below:
. The staff, they all know your name and were beyond friendly and helpful. Really hard workers who speak English brilliantly and add to your overall experience. Best I've had
. The hotel itself, our duplex room was probably one of the cheapest in the whole hotel but totally gorgeous. It had a living room with tea making facilities etc, cloakroom and balcony. Then downstairs was a large bedroom with a massive bathroom and dressing room plus terrace. The facilities e.g. the gym were also great, i have never wanted to spend so long in a changing room as it had a steam room and sauna plus everything you could ever need to get ready after a session in the gym. It also had an outdoor hot tub which was amazing before dinner
. I would say that the bar and restaurant are slightly lacking in atmosphere and the food selection on the menu is slightly limited if you are fussy like me
. The pool is two level infinity pool over looking the ravine - people white water rafting regular float past and shout hi which is always entertaining. Also a great pool lunch menu although it was massively overpriced
. Location wise it's about 15 mins from Ubud and the hotel offers a free shuttle service which is great. There isn't a huge amount to do there though. It's not brilliantly placed if you want to walk down the road and grab a bite outside of the hotel though
. The hotel really does offer more than most with an optional itinirary of things to do when you arrive at the hotel like a tour of the gardens or traditional balinese dance show. nice if you've been a bit lazy the rest of the trip
I would definitely recommend this hotel for a luxury, romantic stay plus the rooms are not actaully that badly priced for what you get. It's just the food and drink that is expensive but it's to be expected
We loved our duplex king suite, the villas are also a long way from the main hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to pen this review. It is a pleasure to hear that you enjoyed a memorable stay at our resort.
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We aim to achieve the highest standard of service and product so it is very comforting and motivating to read comments such as yours. I am very happy to know that you enjoyed the service from our dedicated staff including the fact that they spoke good English, the design of the duplex suite you stayed in as well as the many activities we have in place for our guests.
I am however disappointed to hear that you felt "the food selection on the menu is slightly limited" and will address this with my Food and Beverage team.
Thank you again and I look forward to welcoming you when you are back in Bali.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.