We have just got back from a fab weeks skiing with club med in Serre Chevalier. This was our 2nd trip to this hotel. The last time being 2 years ago. What a difference the new staff make. This time round we found the GO reps exceptional & really friendly. Plus lots of English speaking reps. (Which definitely helps) The new manager Abdel Osmani went out of his way to make everyone feel welcome. He was up at the crack of dawn & was normally the last one to go to bed. Joining in with the party atmosphere & making sure we all had a good time, and trust me we didn't didn't have that many early nights. Nothing was to much trouble for the team. The new entertainment team including Julien & the English dancer Jeni were fantastic. Patrice the (champagne guy) & his wife Marion were also very helpful. The bar staff & Gina (the kiwi) were also really friendly, helpful & smiley. This was the first week that club med was open & to be fair the shows they put on in the first week were 10 times better than 2 years ago. The last night was dedicated to a kids show. Thumbs up to the GO team they made all the kids feel special & they put on a really good show for the adults.
I have only 2 complaints 1) the ski instructors were basically hopeless 2) the Nero virus's which was ripe 2 years ago may happen again if they're not too careful. This is because when going upstairs to the restaurant although a member of staff was always waiting at the top of the stairs to welcome you in. The problem was they would stand right in front of the hygiene sanitisers. So no one could see the gel. It would be better if they actually squirted the gel on your hands & said bonjour/bonsoir at same time. This would at least stop some of the germs from getting into the hotel. You can't guarantee this but it would certainly help matters & make sure more people are more hygienic when entering the restaurant.
Anyway, we're back to serre chevalier in 5 weeks time but this time a very large group of 20 people will be coming with us. I only hope that that week will be as good as last week.
Well done Club Med you've finally got it right this time with the staff. Don't let these guys get away. So much better than 2 years ago!
Michaella & Russell, Bedfordshire, UK
- Official Description (provided by the hotel):
- The resort of Serre-Chevalier is home to the Village, designed as a large hamlet of about fifteen chalets. Its typical rooftops and facades in wood and stone, is in total harmony with the decor. Inside, the spaciousness and warm decoration of the lounges in the style of family rooms create a holiday location. Everyone can thoroughly devote themselves to their favourite activities, whether in the Snow Garden, on the slopes of the ski domain, in the indoor swimming pool or in the Club Med Spa*. ... more less
- Reservation Options:
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- Also Known As:
- Club Med Serre-Chevalier Hotel
- Briançon Club Med
- Club Med Briancon