PI are often let down by their staff, the last one I reviewed in Hall Green was a case in point, it was a great hotel let down by poor staff service. The same is not true of this PI.
The hotel itself is ok, it has been refurbished and the rooms are good, not as good as some more recently modernised but ok. The reception staff are however brilliant, I stopped last Wednesday and the friendliest person ever was working.
Hotel stay was fine made all the better by the staff. PI should take note.
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