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“Relaxing” 4 of 5 stars
Review of Novotel Lombok

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Novotel Lombok
4.0 of 5 Hotel   |   Mandalika Resort, Pantai Putri Nyale | Kuta Beach, Pujut Lombok Tengah, Kuta, Lombok 83111, Indonesia   |  
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Ranked #3 of 6 Hotels in Kuta
Antananarivo, Madagascar
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Relaxing”
4 of 5 stars Reviewed May 8, 2013

Excelente views, relaxing, clean, friendly staff, good pool, great variety of food fro breakfast, a la carte menu delicious. Initially planned to stay for one night and stayed for five as the hotel and the surrounding are great. Kuta itself is not attractive at all but the hotel is in a great location and other very near by beaches.

Room Tip: Quiet, relaxing, friendly and comfortable
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review, May 20, 2013
Dear Alfonso C

Thank you for writing the fantastic feedback concerning our service and facilities at Novotel Lombok! It was a thrill to share your comments with our service team which as you might expect were very well received!
Thank you again for sharing your experience, and we look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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995 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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English first
Bangkok, Thailand
1 review
4 of 5 stars Reviewed May 8, 2013

I've been with my family; 5 people (4 adults and 1 kid), we get two rooms, perfect extra bed for the kit, rooms are modern and big, very clean, a lot of hotel facilities, 2 swiming pools, playing kits area, football, volleyball, piragua, Arquitecture stile, autentic lombok kuta stile, the private beach view increible, we were going to stay two night but at last we stay 5, I really recomend this hotel. We absolutly will go again.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review, May 20, 2013
Dear Santi C

Thank you for writing the fantastic feedback concerning our service and facilities at Novotel Lombok! It was a thrill to share your comments with our service team which as you might expect were very well received!
Thank you again for sharing your experience, and we look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 5, 2013

My husband and I have stayed at the Novotel Lombok Mandalika Resort numerous times as a couple and as a family with children. Every time we have thoroughly relaxed and enjoyed our experience. The food, the staff, the beautiful grounds of the hotel (grenery everywhere and sassak style), the beach, the spa and the modern, clean rooms, as well as the value for mone, have contributed to having a wonderful stay. I also had a chance to meet the new general manager who seems to be taking a keen interest in the hotel and its guests. A credit to him. I will not hesitate to recommend this hotel to anyone wanting a great family stay, or romanctic stay as a couple or just a peaceful, relaxing getaway, because I know everytime for me has been perfect at this special resort.

Room Tip: Every room I have had has been good but I prefer to have the outdoor terrace for a little more mone...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review, May 13, 2013
Dear teamcurlcurl

Thank you for the fantastic feedback concerning our service and facilities at Novotel Lombok! It was a thrill to share your comments with our service team which as you might expect were very well received!
Thank you again for sharing your experience, and we look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 1, 2013 via mobile

My whole family enjoyed our stay at Novotel Lombok. We stayed for 3 nights and all the nights were amazing.
At the 1st night after dinner with live music, we tried the couple cocoa spa. It was all so chocolatey. The last thing in the spa was the herbal bath and the view is so relaxing and beautiful. Our messeurs name was Ms. Ratna and Ms. Nani, they made us so relaxed and comfortable during our spa.
On our 3rd day here we tried the Aqua Aerobics. It was super fun and our instructor, Mr. Cakra, really made us have fun while doing the aerobics. Recommended to find him for your Aqua Aerobics.
Overall, we love our stay at Novotel Lombok. Loved the beach, the sand, the view, the hotel room, the service, the ambience and the food. Last but not least, the people are very kind.
Recommended for peole who wants to escape from the busy hectic life of cities!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review, May 13, 2013
Dear Kingpet

Thank you for the fantastic feedback concerning our service and facilities at Novotel Lombok! It was a thrill to share your comments with our service team which as you might expect were very well received!
Thank you again for sharing your experience, and we look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byron Bay, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 30, 2013

We spent 3 days and really enjoyed our stay.The hotel offers everything you need,its especially good for families as there is heaps to do for children.
The beach is beautiful and very clean,there is a constant parade of children selling coconuts the full length of the beach.
This is the only place I would stay in Lombok.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review, May 13, 2013
Dear Villashimha

Thank you for the fantastic feedback concerning our service and facilities at Novotel Lombok! It was a thrill to share your comments with our service team which as you might expect were very well received!
Thank you again for sharing your experience, and we look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed April 30, 2013

My wife and I had a great 4 nights in the Novotel Lombok. We were very well taken care of by the attentive staff throughout our vacation. Special thanks to Cakra who took the time to patiently explain the Sasak culture and tradition to us while on our Monkey Visit trip. This vacation is highly recommended for a seaside vacation with spectacular views and yes, SURFING.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review, May 13, 2013
Dear Justin_Tang_13

Thank you for the fantastic feedback concerning our service and facilities at Novotel Lombok! It was a thrill to share your comments with our service team which as you might expect were very well received!

Please retain this letter with our contact details and feel free to contact me personally in the future regarding your next visit so that I may personally prepare your welcome and a little something special as a goodwill gesture.

Thank you again for sharing your experience, and we look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2013

We went as a family and liked it so much that we went back a second time. We stayed in a villa on the shared pool (room 401 and 402) which was perfect for us and our 1 year old. The villas were really nice and clean. It was great for our daughter to crawl around and no chords to pull down. The patio area is great as well as the pool. Staff was kind and helpful. They let us call in and order from any of the restaurants and have delivered to the room- which is great with a baby! The food was excellent especially the local dishes!
It's a great place to go and not have to leave the resort (if you want). They have a dive center, plus lots of activities and a nice bar. There is also a kids play area. They will take you out to explore other areas. We ventured to Kuta beach for lunch but it was a little tricky with a one-year-old (dirty dogs, sandfleas and hot sun) we went back to the resort to relax.
The only annoying thing was one of the weekends we went it was busy. Some people used our shared pool but they weren't staying in any of the surrounding villas. I don't know if that is OK with the management, we didn't say anything because it wasn't that big of a deal, but it made that pool slightly more crowded. The other weekend we were the only ones there so we had the pool entirely to ourselves!
We plan on returning there since it's truly a relaxing and easy vacation.

Room Tip: pool villas are worth it!
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review, April 28, 2013
Dear stephcicconi

Thank you for your fantastic feedback concerning our service and facilities at Novotel Lombok! It was a thrill to share your comments with our service team which as you might expect were very well received!
Thank you again for sharing your experience, and we look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Lombok

Address: Mandalika Resort, Pantai Putri Nyale | Kuta Beach, Pujut Lombok Tengah, Kuta, Lombok 83111, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Kuta
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Lombok 4*
Number of rooms: 102
Official Description (provided by the hotel):
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child. ... more   less 
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Also Known As:
Novotel Lombok Hotel Lombok
Lombok Novotel
Novotel Lombok Kuta

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