Last November 2012 I organised a social event at the fenwick hotel . It was a large dinner dance for around 200 people and I was told beforehand that the fenwick do amazing Indian food. I was told numerous times by management that the food was to a very high standard and that they have catered for several asian weddings in the past due to this and that they have indian chefs on site. I was charged twice by management to taste the food prior to the party!! It saddens me to write that even after two tastings and a lot of changes to the menu, the food that was served was unedible. The potatoes were raw!!! The curries were like the river Clyde Soo watery and runny! And the chicken was like a piece of rubber. we were told the food would be replenished-it wasnt. even after organising a party for almost 200 people we were not offered a complimentary room and had to literally fight for it as we were travelling from glasgow. After several emails and phone calls pleading for a room we eventually were given a room.
Food apart, the party was great and a huge success due to the fantastic entertainment and brilliant guests. fran is the star of the hotel and could not have been a better help....shame about the management and food!! The way she handles the staff is clear she is from a good establishment..don't know what she is doing at the fenwick!?! Would not recommend anyone to have an asian function here. Ever.
- Also Known As:
- Best Western Kilmarnock
- Kilmarnock Best Western
- The Fenwick Hotel Scotland
- Official Description (provided by the hotel):
- Situated in the picturesque, historic village of Fenwick we are centrally located with direct links to Glasgow, Prestwick Airport and Glasgow International Airport. Our accommodation is the perfect base for a leisurely weekend, getaway or rest and relaxation after the hustle of a business day. With ensuite facilities, writing desk, direct dial telephones, plasma televisions, complimentary wireless broadband, alarm call facilities, iron and ironing board, porterage, hairdryer and room service you will have everything you require for a luxurious stay.Boasting a boutique and individual restaurant, guests can enjoy breakfast, lunch or dinner in either the main restaurant or in the intimacy of our private chic booths.Our lounge offers a selection of drinks from freshly brewed coffee to tantalising cocktails with a choice of lights bites. ... more less
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