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“so here we are again” 5 of 5 stars
Review of The Rising Sun Hotel

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The Rising Sun Hotel
3.0 of 5 Hotel   |   Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Cleeve Hill
uxbridge
Top Contributor
140 reviews 140 reviews
62 hotel reviews
Reviews in 79 cities Reviews in 79 cities
66 helpful votes 66 helpful votes
“so here we are again”
5 of 5 stars Reviewed March 30, 2014

This has become a bit of a yearly event thanks to tesco clubcard points! We still love it here. The staff are friendly and polite and the manager is always on hand with a friendly greeting. Rooms are fine, with amazing views towards Cheltenham and The Malvern Hills. Food is fine especially the 2 courses for £10 which a available from Monday to Friday. Potion sizes aren't much different from the main menu! We are always looked after in the special place.

Room Tip: ask for a room on the second floor with the views!
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 reviews from our community

Traveler rating
    133
    112
    28
    21
    9
See reviews for
49
162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 29, 2014

The Sunday roast lunch - just DON'T. Unless you want over-done bad quality meat with loads of carbs (yorkshire pud with turkey...?) and very basic badly-cooked veg. yuk yuk yuk. Yes -I made a bad choice but never again.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 11, 2014

We popped in tonight for some food after taking the dog up on the hill. What started out as quite efficient turned into an absolute nightmare..

Firstly the menu sounded really appealing with such delights as crushed new potatoes with the salmon and 'chicken breast stuffed with goats cheese'... Which in reality was a chicken breast thrown in a bowl with a slice of cheese dumped on top and a terrible bit of bacon on top of that. The potatoes with my wife's meal weren't crushed. The 'green beans' well, if you class about 4 small cuts of about 2inch long as a side then well.. Enough said.

Then there was the dessert, the dishes were taken away as my wife was taking her last mouthful and then we sat for 20 minutes waiting for the dessert. I asked one of the bar staff whether she could check on my dessert to which i was told 'go and speak to xxx I've just come off my break'.. She then changed her mind and said 'I'll check.. ' but didn't bother getting back to me..

The final episode was the bill paying, I turned up to pay for the bill, gave my table number to get told theres no tab running on the table. I then said they have swiped my card and then had to wait whilst they ran around looking for the guy who served me, finally allowing me to pay, with no apology for the delay or inconvenience.. Not a good way to run a business.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

We stayed with another couple at this hotel at the beginning of March using one of the Old English Inns offers. (Our "excellent" score for value, of course reflects this extremely cheap offer!). We found this hotel very comfortable, and the staff friendly and obliging at all times. It was the second stay for our friends. Our only criticism would be that the menu doesn't change much in this chain of hotels - however,the food was good. Oh, and just one more niggle - a couple of hooks in the bathroom to hang bathrobes etc. would be useful.

This is a good centre for walking - you can leave the car and get straight up the hill onto the Cotswold Way; also several NT properties. We were a bit early for some of these, but would recommend Painswick Rococo Gardens (not NT).

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, Receptionist at The Rising Sun Hotel, responded to this review, March 16, 2014
What can we say, Thank you for taking time to write the review, We always make sure our visitors are given the best possible service.
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south coast UK
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 4, 2014

From many rooms you have a wonderful view but the rooms are in desperate need of redecoration the staff are helpful and attentive the location is the attraction without doubt. it is ideal for walking the Cotswolds, playing golf on the nearby course and touring local villages.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, Receptionist at The Rising Sun Hotel, responded to this review, March 16, 2014
Thank you very much for your review. As I mentioned that before we do understand that our rooms have some defects however the service, helpful staff and great atmosphere we offer is like no other. It is something you do not get very often even in the most expencive hotels.
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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

We stayed here for 2 nights it was a beautiful hotel a little tired maybe but very clean and in a great location the views were amazing, the service and food was great would definitely return again!!!

Stayed February 2014, traveled as a couple
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Old_English_Inns99, Receptionist at The Rising Sun Hotel, responded to this review, March 15, 2014
I am extremely proud to hear such good comments from our visitors. I will pass your comments to our team and I hope we will see you again soon.
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syston
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

Had a very nice stay location is superb the views from the hotel were stunning All the staff were very helpful and friendly . The food very good. Will certainly be going back. Well worth a walk up the hill behind the hotel for even better views.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, Receptionist at The Rising Sun Hotel, responded to this review, March 15, 2014
Thank you very much for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Rising Sun Hotel

Address: Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
Location: United Kingdom > England > Cotswolds > Cheltenham > Cleeve Hill
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Cleeve Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Rising Sun Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Rising Sun Hotel
The Rising Sun Hotel England, UK - Cleeve Hill

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