Used the Black Orchid as a last stop on a 2 week Belize trip before flying home. The rooms were very nice. The pool was refreshing. Meals were tasty and the wait staff were very nice. When we checked in, the woman at the front desk was hard to get any information from and not the least bit welcoming. We had just driven 5 hours from Punta Gorda and were, admittedly, a bit tired. We had howler monkeys in the trees near our room which was a treat. I would use Black Orchid again as a stop on the way in or out of Belize due to its proximity to the airport. Hopefully the front desk person was just having a bad day.