We stayed for one night in the Max Pike room during August.
We were greeted as soon as we walked through the front door. Our room wasn't ready yet, but we had some spa treatments booked. We left our bags at reception and they were taken up to our room to wait for us.
The spa in the stable block was a short walk away, however if it had been raining this would have been a bit of a pain. The stable block has been renovated really well. The spa staff were all very friendly, we even got a lift back to the hotel on a golf buggy! (driven at top speed - hold on tight!)
The room, while lovely, was, as previous reviewers have noted, in need of some refreshment. There are three steps down to the main part of the room and the carpet on the steps was really worn. The wallpaper had marks on it too. However I can't fault the cleanliness of the room at all.
In fact all the staff at Stapleford Park are brilliant, I hope the owners/managers give them the appreciation they deserve.
The sloe gin in the room is a nice touch - I ended up drinking this as my partner wasn't keen and was disappointed there wasn't a tea tray. If you ask they will provide one, but I can imagine some people don't like to ask so maybe it would be good to leave a note with the gin to say a tea tray is available on request?
We had afternoon tea, but this was disappointing and really bad value for money. £40 for 2 pots of tea, 8 tiny strips of sandwich and a few cakes!! Plus we felt absolutely crammed into the noisy library (every single table and seat was occupied) You'll leave feeling very ripped off.
The food at dinner was good but the service was poor. Strangely the later on in the evening it got and the more people left, the slower the service got? Also although the information in the room clearly states a dress code for dinner the staff don't enforce this at all, so it kind of spoilt the atmosphere when a family in shorts and sandles walked in!
The bed however was comfortable and dispite the room being near the stairs was quiet.
I thought breakfast was good - we were really impressed they had vegetarian sausage AND bacon.
We spent some time at the pool area the next day before we left. The changing facilities just aren't adequade. I have now seen the smallest lockers in the world - and as a resault some day guests leave their large bags on the only bench. So if two or more people are in the changing room at once it is very cramped. The pool is narrow and the steam and sauna rooms very small and there are only three lounger chairs. Although this is fine for hotel guests and club members as a nice added extra if you had paid for a spa day you could feel a bit cheated.
In conclusion I think they are trying to be something they are not:
They haven't got the facilities to offer spa days. The pool area and treatments not being in the same place isn't great either. They allow noisy families to take over the pool area.
They need to concentrate on their hotel guests and members, refresh the rooms, offer faster service at dinner and better value for money.
- Official Description (provided by the hotel):
- Set in 500 acres, Stapleford Park offers a wide variety of country pursuits and leisure activities including shooting, riding and falconry. And after a day in the fresh country air, our house guests and members always look forward to a delicious, freshly prepared evening meal in one of our dining rooms and a night cap in the library. Our luxurious bedrooms, all individually designed, guarantee a good night’s sleep in style. ... more less
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- Also Known As:
- Stapleford Park Hotel Stapleford
- Stapleford Park Melton Mowbray