African hospitality, German efficiency, and the grace of the Cape – man, if that isn’t a recipe for rare and exceptional, then what is?
I spent three nights at Greenways, and it was terribly hard to drag myself away on the final morning. My rooms (they put me in the Clivia suite – separate and generously large lounge and bedroom) were comfortable without being intimidatingly over decorated, and the bathroom was superb – everything thought of and thought through.
But there’s no point in going on and on about the facilities, the extensive gardens, the huge swimming pool, the evocative architecture, the impeccable interiors – as wonderful as they are – because what really makes Greenways different is its people.
As a tourism professional myself, I am perhaps overly critical, but I couldn’t fault the staff of Greenways in any way at all. Every single one of them – from receptionist to night auditor, landscaper to waitress – was genuinely friendly (but without being familiar), and every one of them showed that they cared for their guests.
I put this down to great recruitment, and even better training. In fact the hotel’s managing director told me that the staff spends most of the quiet winter months in training, and – having had to listen so often to so many hotel owners boasting about the millions they spend on refurbishment and decorating - this was way, way more impressive.
And the results show.
The restaurant – Ashton’s – is open to guests and the public. I ate in every night. Being vegetarian was no problem (it often is in carnivorous South Africa) - and on the third night, since I didn’t want what was on the menu, I asked if I could perhaps have a stir fry?
“Of course!” And it was damned good.
And by the way – try the jams at breakfast. The hotel makes its own: 115 varieties, they told me.
I was in Cape Town for a conference, and Greenways is conveniently situated for a quick 10 minute drive to the convention centre (as long as you avoid rush hour). But it also felt a lot like home, and I found that I was able to relax more than I would normally when I’m away on business like that.
Also, Beauty, the hotel’s cat. Please, give her a petting for me? She’s as sweet natured and friendly as everyone else I met there.
- Also Known As:
- Greenways Hotel Cape Town
- Greenways Hotel Cape Town/Claremont, South Africa
- Official Description (provided by the hotel):
- 5-Star Greenways Hotel is an ideal choice for guests seeking a sophisticated quiet hotel with the highest level of service and luxury, as well as that personal charm found only in small establishments. The Cape-Dutch Manor House is set in 24.000 sqm of park-like garden only 12 minutes from the Waterfront. ... more less
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