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“Fantastic location but pricey” 4 of 5 stars
Review of Delphi Adventure Resort Hotel & Spa

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Delphi Adventure Resort Hotel & Spa
4.0 of 5 Hotel   |   Delphi Valley, Leenane, Ireland   |  
Hotel amenities
Ranked #1 of 3 Hotels in Leenane
Mullingar, Ireland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Fantastic location but pricey”
4 of 5 stars Reviewed June 18, 2014

The room and location was fantastic. The spa staff need some serious updated customer service training. After waiting for 10 minutes at the reception desk to use the Jacuzzi we were booked for when headed in ourselves after getting fed up waiting. About two minutes later this woman appears and rudely barks what were we doing in the Jacuzzi? we told her that we had waited 10 minutes, no one had appeared and we headed in as there was surely other people going to be waiting if we were delayed. She snapped that she was busy and had been in and out to the desk then boomed at us well you have 45 minutes and marched out. The activities are quiet pricey at €70 per person per day if not included in your booking package. Asides from this the breakfast was beautiful and the rest of the staff were fantastic. Highly recommend it if management could manage to get the above mentioned lady retrained in Customer Service.

Room Tip: Bring a laptop as there are no TV's in the room
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas W, Manager at Delphi Adventure Resort Hotel & Spa, responded to this review, June 19, 2014
Dear Nicki

Thank you so much for your review. At Delphi, we really appreciate customer feedback as we strive to improve and exceed customer expectations.

Thanks alot for your kind comments about the quality of the bedrooms, the location and also for your comments on the experience in the thermal suite which I am really upset to hear and can only apologise for. I can assure you that Delphi prides itself on customer service which you can see from almost all of our customer reviews and this incident is being investigated to ensure that nothing similar happens again the future. As you mentioned, the rest of the staff were fantastic which is what we always aim to achieve across the resort.

In terms of the adventure activities, a full day of activity for adults is 70 Euros though there are many more economical options which range from activities for children from only €15.and adults from only €25 and as you mentioned we have offers with up to 25% discount for adventure packages so there is something for everyone.

Thanks again for visiting Delphi and for your valuable feedback and we hope to see you return to see us in the near future.

Kind Regards

Douglas Whittaker
Resort Manager
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463 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 13, 2014

Just back from a lovely stay at this resort. We were delighted to be upgraded to a suite upon arrival and it really was gorgeous. A fab view of the mountains and lake with out own little deck. The dinner was very nice but we found the prices at the bar a little high, particularly as they know they have a captive market. Trish our waitress was excellent and deserves a special mention. All the staff were incredibly nice and helpful and it did feel like a family operation which was nice. We did two activities which were great fun even if the weather was a bit sucky. I would have really enjoyed if they offered a yoga class or guided walk. It seemed like there were a few people in the hotel who wanted to do something without driving and even for a few euro I would have signed up to something. It was also the most silent hotel I've ever been in. No phone signal but didn't really mind that at all.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014

This is the closest place to paradise! The accomodation, the staff, the spa, the location and the food are just simply the best.The fact that there is no mobile coverage in the building is such a bonus. You really can get away from everything. I'm looking forward to my return trip to Delphi.

Room Tip: I've stayed many times and every room I had was just perfect!
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas W, Manager at Delphi Adventure Resort Hotel & Spa, responded to this review, June 19, 2014
Dear Brenda

Thank you so much for you extremely kind comments about all the different aspects of Delphi.

Customers from all over the world are starting to appreciate the true beauty and diversity of Delphi though its extremely refreshing to receive this feedback from more local guests so thanks so much.

We hope to be able to welcome you back to Delphi very soon.

Kind Regards

Douglas Whittaker
Commercial Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2014

I miss Delphi so much now! I had an amazing time there despite the weather not being so great. The local area is truly awe-inspiring and it is a true escape. The food, accommodation and spa were beautiful and the adventure activities were the right amount of challenge for me. The staff in the hotel and adventure centre were some of the best I've encountered for customer service - there was a real sense of local hospitality. Shout out to Mark and Shane who ran the coasteering on Monday - they did an amazing job and were so knowledgeable and great fun!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas W, Manager at Delphi Adventure Resort Hotel & Spa, responded to this review, June 19, 2014
Dear Springmaus

Thank you so much for your invaluable comments.

Your review reminds us how fortunate we are to work in such an truly awe inspiring location and what drives us to work so hard which is to make our customers feel part of the Delphi family and have a truly unforgettable stay so thank you again for this great feedback and I shall ensure I pass it on to the staff and in particular to Mark and Shane who are now becoming infamous for their Coasteering Trips!

We hope to be able to welcome you back to Delphi very soon.

Thanks again

Kind Regards

Douglas

Douglas Whittaker
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

We have just returned from a weekend break in Delphi for my husbands 40th birthday and it was even more than we had hoped for. The place itself is just idylic - so remote and so beautiful. The hotel was amazing - very spacious modern rooms and so quiet with no TV's which is such a pleasant surprise for a change. The spa was luxurious with great staff, lovely treatments and amazing jacuzzi and relaxation areas looking out over the mountains - heaven. The food was super - and the staff were just so knowledgeable and helpful in the restaurant. The staff throughout the hotel are a credit to the owners - they are so friendly, so helpful and nothing was too much hassle for them. We went on 3 activities with the adventure centre - kayaking, coasteering and high ropes and would highly recommend all of them. The instructors were just brilliant, and we were just sorry we didnt have a chance to get to do any more!! We will definitely be returning and are already trying to fit in another weekend sometime soon. I would recommend the place to anyone who wants a relaxing home away from home and some adventure thrown in - it really has it all.

Room Tip: We were in a loft room which was lovely - very spacious and modern
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas W, Manager at Delphi Adventure Resort Hotel & Spa, responded to this review, June 19, 2014
Dear Tara

Thanks alot for making the trip down from Dublin to experience Delphi and for your magnificent comments.

I think we should use some of your great comments in future marketing campaigns :)

Seriously you did capture the essence of Delphi in your message as it really is idylic, remote and beautiful and as you said perfect for anyone who wants a relaxing home away from home with some great adventure thrown in.

We really hope we can welcome back to Delphi very soon.

Thanks again.

Kind Regards

Douglas

Douglas Whittaker
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shannon, Ireland
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

Excellent resort for a relaxing getaway.
Set in amazingingly scenic area.
Whether you participate in any of the outdoor activities or relax inthe spa.
All of the staff were very helpful and efficient, very knowledgeable on other interesting places to visit in the locallity.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

I stayed here with my husband for two nights in May 2014 - we can't wait to go back!! it was a fantastic and relaxing experience. The staff throughout the hotel (reception, spa, restaurant, bar) were so friendly and helpful. The spa itself was fantastic - everything was really well laid out and it was so peaceful and relaxing to sit in the lounge area and look out at the fabulous views. Our room was really comfortable and spacious and the bathroom had a great shower and bath. We had two lovely evening meals in the restaurant, which we thoroughly enjoyed whilst looking out at the beautiful views over the mountain. Overall, the Delphi Mountain Resort offers a unique experience to guests that we will look forward to experiencing again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delphi Adventure Resort Hotel & Spa

Address: Delphi Valley, Leenane, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Leenane
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites
Hotel Style:
Ranked #1 of 3 Hotels in Leenane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delphi Adventure Resort Hotel & Spa 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Delphi Mountain Resort And Spa
Delphi Mountain Hotel Leenane
Hotel Delphi Mountain

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