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“Wish we could have stayed longer” 5 of 5 stars
Review of Powerscourt Hotel - Autograph Collection

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Powerscourt Hotel - Autograph Collection
5.0 of 5 Resort   |   Powerscourt Estate, Enniskerry, Ireland (Formerly The Ritz-Carlton Powerscourt)   |  
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Ranked #1 of 2 Hotels in Enniskerry
Demotte, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Wish we could have stayed longer”
5 of 5 stars Reviewed June 29, 2011

Our room was beautiful and the view was breathtaking. We were treated so well by the whole staff. Everyone was helpful and went out of there way to treat us like we were royalty. Can't wait to come back!!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,330 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
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Zurich, Switzerland
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 21, 2011

Paid for a mountain view suite but didn't even have a glimpse the the mountain. First suite we got was on the ground floor with zero view. After discussions with Linus at the reception we got lobby level room with a view of nearby trees. I also asked about AMEX upgrade and was told that we already had the highest room category. Why do you sell and charge for a mountain view when you don't deliver it?

Food and wine at the lobby restaurant was good though service was the kind where you pour your wine and water yourselves but it didn't matter. At least we had the mountain view for a moment..

Downstairs pub was nice and so was the surrounding park area around the hotel. At 00:50 wedding fireworks was an added bonus right outside our window. Since we were not sleeping it was nice to watch!

Will we go back to this hotel? Most likely not since it doesn't come anywhere close to other similar Ritz-Carltons like Penha Longa in Sintra.

  • Stayed June 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillsville, Georgia
Top Contributor
56 reviews 56 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 18, 2011

This was our first trip to Ireland and we could not have chosen a better "home base" than this property. There were six of us traveling together of different ages and gender. Some of us golfed, went sight-seeing, or just relaxed. Whatever information we needed to help us get around the area was promptly provided by the staff. The service they provided was over the top; always friendly, helpful, and/or willing to have a nice chat. We ate in McGill's one time. The food was very good and the portions were more than adequate; we even took what we could not finish back to our room. Our suite was simply magnificant. We had a mountain view suite and the scene from our balcony was breathtaking. Three of us had a massage in the spa. My massage was just what I needed after a two-hour horseback trek earlier in the day. The pool and spa area are lovely, very restful after a busy day. Friday night at McGills provided the best Irish music we've heard; and this was after a day and early night in the Dublin/Temple Bar area. The two lads who played were exceptional and we were mesmerized by their musical abilities. We had no regrets staying at the Ritz for six nights; it was the icing on the cake for our first time on the Emerald Isle.

Room Tip: Request a mountain view
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suches
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 17, 2011

This hotel did not live up to its reputation. The staff were very courteous and competent, but the room left a great deal to be desired. Our suite could use the touch of a designer with an idea of comfort, color and fit. The view from the windows was very disappointing and offered little in the way of beauty. The touch pad in the sitting area decided to oscillate on and off in the wee hours of the AM. I'm not sure how this hotel got a five star rating, but am sure that it needs to be reevaluated.

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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tuscana resort
1 review
5 of 5 stars Reviewed June 17, 2011

The Resort was beautiful. The staff friendly professional and courteous at all times.
Staying at the Ritz made our first visit to Ireland very special. I highly recommend this resort to anyone that wants to experience the beauty of the country.
We visited the gardens used the spa and swam in the pool almost daily. Took the comp transportation service into town caught the bus to Bray and than the train into Dublin all very simple and inexpensive.
Ate in Bray at the seaside restaurant. Went horse back riding at the Glendalough Equestrian Central in Annamoe. The ride through the country side was breath taking
I had not been on a horse for 25 years I felt very comfortable. Our guide was so patient and careful with us. Thank you to everyone for making our vaction so special

Room Tip: we paid for an upgrade to the mountain view
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  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ireland
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 14, 2011

Generally, a nice location, but some of the facilities leave you wondering how it has a 5 star rating. Notwithstanding that the brochure stated that you could order "coffee making" facilities, the service desk said that you must order coffee to be delivered to your room (at an additional charge". As for breakfast, have seen better buffets in 3 star establishments. Lacked some basic "Irish breakfast" ingredients, and others dried out.
While room was very pleasant, the balcony which was stated to overlook the "garden" (a small affair which looked like an afterthought in an open air cubby hole rather than what one expected in Powerscourt) also overlooked an (industrial like) service area, with a constant machine (air con?) noise.
The spa lacked even a sauna (which is a fairly common facility these days in spa facilities).
Overall, while the hotel was pleasant, the staff nice (though the receptionist seemed poorly trained and made a number of errors), the items above are not what you expect for a one night special (B&B with Dinner) for €340! (incidentally, the buffet breakfast mentioned above would cost an incredible €29, if purchased separately from the package. Even dafter, was a statement in their brochure that while it is safe to drink tap water, bottled water (330ml, if I recall) was available in the mini-fridge at a minimal charge (which turned out to be €5, funny idea of what is "nominal".
Pity, won't be rushing back.
p.s. love the bit about charging €30 to turn down your bed (in a romantic way..i.e. put a few flower petals on turned down bedspread!). This is usually done as a matter of course in 4 star hotels together with a chocolate...the Ritz Carlton gives you two lollipops!

  • Stayed June 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 13, 2011

We stayed in the Ritz-Carlton for a weekend during the Easter holidays. Luckily, the weather was absolutely beautiful and the sunshine enhanced what would have been an exceptional hotel experience under any circumstances. From the moment we entered the hotel, everything was perfect: friendly, efficient service at reception, especially as we had not booked in advance; beautiful bedroom with every comfort and luxurious bathroom.Our granddaughter was particularly taken with the television set into the bathroom mirror and the touch-button control of curtains etc. in the bedroom. The bar is welcoming and atmospheric, with stunning views to the Sugarloaf mountains; service in the bar and restaurants first class. Loved all the Victorian touches, especially at the breakfast buffet. We left feeling pampered and relaxed- just wish we'd had more time there. We've stayed in many five-star hotels, and the only one to rival this was the Four Seasons in Chicago. Will definitely be back!

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Powerscourt Hotel - Autograph Collection

Address: Powerscourt Estate, Enniskerry, Ireland (Formerly The Ritz-Carlton Powerscourt)
Location: Ireland > Province of Leinster > County Wicklow > Enniskerry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Enniskerry
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Powerscourt Hotel - Autograph Collection 5*
Number of rooms: 200
Official Description (provided by the hotel):
Outstanding among luxury five star hotels in Ireland and set amidst one of the most scenic and historic estates in the country is Powerscourt Hotel, a 200-room resort showcasing Palladian-style architecture and offering guests a host of amenities. ... more   less 
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Also Known As:
The Ritz-Carlton Powerscourt, County Wicklow Hotel Enniskerry
Ritz Carlton Enniskerry
Ritz Carlton Hotel Enniskerry
Ritz Enniskerry
Enniskerry Ritz-Carlton
Powerscourt Hotel - Autograph Collection Ireland/Enniskerry, County Wicklow

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