Arrived at this place Sat 03/08/2013 at 6pm. Rang the bell in the hallway for assistance. A girl came shortly after we rang the bell who looked like she had fallen out of bed herself. Given keys to room No.1. Entered the room to find holes in the walls in room and room in poor condition, smelly carpets, needs a good lick of paint also. Next step the bathroom, TOILET NOT WORKING...shower hadle came off in my hand and could nt get shower on had to get assistance, it was actually stuck to the wall with duct tape.( which we later found out from trip advisor reviews this same room has been like this for weeks!!!! ..tiles FILTHY in the bathrrom also. Note we were paying 90 a nite for this room, it was sooo bad we went and booked the hotel next door for 120 a nite and got a 3 bedroom suite for that price. Customer service skills of staff was unbelieveable when we compained about our room her answer was they cant get a plumber out at the weekend , I asked why we were not told about the problems in the room her only answer was... I have been working since 6 am this morning and its been really busy. No offer to use other facilities or move to another room. Seemed like she realy didnt care at all about anything and didnt want to be there!
This is more like a hostel for you people on the tear, not suitable for families or small kids, lots and lots of noise.
Overall a disppointing experience that could really have been avoided!!
- Also Known As:
- West Coast Hotel
- West Coast Hotel Lahinch
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld so you can book your West Coast Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.