Avoid at ALL costs - bad night's sleep - freezing rooms - will never stay again - Review of O'Shea's Hotel, Tramore, Ireland

Also Known As:: Osheas Hotel Tramore

Address: Strand Street | Tramore, Co. Waterford, Tramore, Ireland

Region: Ireland > Province of Munster > County Waterford > Tramore

Amenities:

Free High-Speed Internet Free Parking Pets Allowed Restaurant

Hotel Style:

Ranked #3 of 5 hotels in Tramore

Price Range: $$

Official Description (provided by the hotel):: O'Shea's Hotel by the sea in Tramore has been welcoming guests since 1968. Guests return time and time again for short breaks, business, horse racing, golfing, pony trekking, touring, walking holidays,beach holidays, family holidays, to play the slot machine in the many arcades or just to relax and unwind beside the sea.O'Shea's Hotel, is the ideal location for a relaxing break or an activity based holiday."There is very much a home from home atmosphere at O'Shea's Hotel, where you are assured of friendly & attentive service.This hotel is not your typical cloned international style, but old world charm, cosy warm rooms with modern comfort"Book now for O'Shea's Hotel Golf Classic on 9th, 10th,11th & 12th Sept. 2013 ... more less

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7-11 of 78 reviews

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howyoodoing

Dublin, Ireland

1 review

“Avoid at ALL costs - bad night's sleep - freezing rooms - will never stay again”

Reviewed February 11, 2013

DO NOT STAY IN THIS HOTEL IF YOU WANT A GOOD NIGHT'S SLEEP. My wife and I stayed here recently as part of a wedding party of about 20. The hotel is truley awful. Several of us had freezing cold rooms even though heaters were on!?! There were serious electrical problems resulting in NO power in some of the rooms! Problems were reported to management, who didn't seem to care at all. I wonder when they were last inspected by the Irish Tourist board? Guests were forced to move to different rooms. The hotel staff were friendly but the the front desk staff were extremely rude and unapologetic. An older female receptionist wearing glasses was particularly unapologetic and lied through her teeth denying there were any problems with power or freezing rooms. The rooms are very old and the entire hotel needs a updating. One other thing also, there is a niteclub which runs until around 3am. The music thumps up through the entire hotel so you will not be able to sleep when it is on. There are many superior alternative hotels and guest houses available in Tramore, I would encourage you NOT to stay here as you WILL regret it. If you do not believe me just take a look at the other reviews. You'll see a lot of people mentioning the freezing rooms! Management at this hotel at dishonest and are NOT to be trusted at all. I'm astonished that there are any positive reviews for this hotel at all, makes me wonder were they written by friends of the hotell!?!

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Ask howyoodoing about O'Shea's Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

March 14, 2013

I am very sorry that you were so disappointed with your stay at our hotel. We did have an electrical fault on the night of your stay - but this was caused by a devise brought into the hotel by another guest - this devise when plugged in caused the trip switches to go off, so the problem was caused by something we had no control over, and it took a long time to actually find the cause of the problem, but I sincerely apologise for the problem.

Of course, we take all complaints very seriously and do our very best to rectify any problem as quickly as possible. Once more I do apologise to you if you felt that our staff treated you with disrespect.

Our hotel is old, we do not claim on any website to be a new moden hotel, but we have got a modern heating system and most of our guests compliment us on the warmth of the rooms, but unfortunatily on the night of your stay - the electrical fault caused the heating to go off.
Like all hotels in Ireland we are inspected annually.

We are not dishonest .

I am sure that you were offered a discount on checkout for the upset of the previous evening.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

cathy493

laois

Contributor

19 reviews

18 hotel reviews

Reviews in 14 cities

9 helpful votes

“Stayed here on the 8th and 9th of feb 2013”

Reviewed February 10, 2013

The hotel is in a great location close to all amenities, beach, bars, restaurants, shops, entertainments. the food is lovely . but more so the staff in the restaurant are so so friendly and cant do enough for you . Special mention to Maureen . Maureen you are a Gem to this hotel , you make everyone feel right at home and you can't do enough for people . Thank you Maureen :)

Ask cathy493 about O'Shea's Hotel

Thank you very much for your kind review. We know that Maureen is a wonderful waitress & so pobular with all our customers - we really do appreciate her as you said - she is a gem.

Please come and stay in our hotel again very soon - now that Spring is on the way.

Brendan L

Brussels, Belgium

“Great hotel !”

Reviewed February 1, 2013

I stayed for 1 night on December 10th., 2012. The hotel is in a great location close to all amenities, beach, bars, restaurants, shops, entertainments. Service was great and everyone was very friendly. Great value also ! The bedroom was a nice size and very warm and cozy. Couldn't complain about it. I hope to go back in April. Brendan L.

Ask Brendan L about O'Shea's Hotel

Dear Brendan L.
Thank you for taking the time to write a review for our hotel. We are so pleased that you enjoyed your visit & we look forward to seeing you here in Tramore again very soon. Thank you.

Mavis S

Belfast, United Kingdom

“You need to be an eskimo”

Reviewed January 20, 2013

Had booked hotel ages ago, they knew we were coming, when we arrived into are room it was freezing, the bed felt damp also the chairs in room. went down to reception and said about heating was told it would not be on until 4.30, the heating was turned off in the bathroom and also landing, hubby got into bed with clothes on to get warmed and when he got out he felt his clothes were damp. Booked out got are money back, went else where. the room should have felt warm when we went in,if this was o.k then we would have eaten there also but did not even eat. We were also told also at the reception desk that people stayed in same room last weekend and they were o.k. It was the 18th of Jan we were there and it was 3 - 4c I'm a carer for my husband and i put him first.Told them at the desk it was the worse place we stayed, we will never be there again......... all the hotels there need to be up dated

Room Tip: Heat when you want it

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Ask Mavis S about O'Shea's Hotel

My sincere apologies for not having the heat turned on in your room on your arrival in early January. I know that the heating is timed to come on 4.30pm, as most of our guests are out during the day. However, when you asked for heat the receptionist should have changed the timer from clock to constant.

I do not doubt you when you say the bedroom was cold, but it was not damp as you stated, as all our rooms were used over the New Year & again For the January Darts Festival 12th to 14th January.

It was such a shame that you didnt go into the bar & sit by the fire - the heating is all day in our bar - until your heating was turned on.

Once again my sincere apologies for not having your heating turned on for your arrival.

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Dan C

London, United Kingdom

“Brilliant christmas day”

Reviewed January 8, 2013

My father and I had a wonderful stay at O'shea's over christmas. We arrived late on xmas eve and nowhere else in waterford was open or willing to take us, so last minute, but when I rang and spoke to Mrs. O'Shea she very kindly let us stay at her hotel even though she was having her 25 plus family over for christmas. Not only this but she made xmas breakfast and xmas dinner for us even though she had so many people to feed. I won't forget her kindness!

Our room was excellent too, with a brilliant view of the beach. We could hear the sea roaring from our room. the room itself was great, very warm and clean and with plenty of room for my Dad and I. It's literally a two minute walk to the beach from the hotel so we went for a long walk across the beach on christmas day.

I would definitely go back and the O'shea's helped to make our Christmas day very special indeed!

Ask Dan C about O'Shea's Hotel

January 13, 2013

Dan it was a pleasure to have you & your Dad stay with us, (albeit at short notice), over Christmas when the only available flight from the UK was into Waterford. We normally do not keep guests on Christmas Day as we reserve the hotel for our family. However, in the spirit of goodwill and like Mary & Joseph in Bethlehem, we would not see anyone turned away ! We are glad you enjoyed your stay with us and having you and your Dad added to the festivities. We hope that you will return to Tramore again one day - by choice! Best wishes for 2013.

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Avoid at ALL costs - bad night's sleep... - O'Shea's Hotel

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