Stayed at the Grand Hotel for NYE 2013.
The hotel is a very basic 3star hotel - sadly reflecting a lack of reinvestment over the last ten years.
From the initial contact right through to check out, the staff were helpful, welcoming and courteous. Both reception and banqueting staff in particular.
The public areas of the hotel are badly maintained - basic cleaning of glass doors and carpets would go a long way towards improving customers experience.
Live bands and discos play a big part in the business -and that was why we choose to stay here -however the individual venues (rooms) are just too small.
If the lack of investment continues, the Grand will become a pub with bedrooms.
- Official Description (provided by the hotel):
- Our hotel in Waterford offers over 80 spacious and comfortable en-suite bedrooms which are decorated with guests comfort in mind. Most of our rooms offer stunning views of Tramore Bay. All our bedrooms have extensive facilities including: Direct Dial telephone Tea/Coffee making facilities Hairdryer Multi-Channel TV Fresh linen & toiletries daily As a family friendly hotel we have 10 dedicated family rooms with double and either two or three single beds in each.There is an elevator servicing all guest bedrooms. Check in time is from 2pm, check out time is 12 noon, if you would like an early check-in or a late departure then please contact reception and we will do our best to accommodate you. A Credit Card is required to secure bookings at The Grand Hotel.Other facilites our rooms may offer include; Free High-Speed Internet Access 24hr Room Service Babysitting Complimentary baby listening service Wake-up Calls Laundry Service High Speed Internet Access Mini-Fridge Safe Secure Services Iron & Ironing Board Dvd Cots Newspapers available on request Late check-out €25 per room We also have specially adapted rooms for guests with limited mobility and with wheelchair access. We offer both smoking and non-smoking rooms for guests. A dedicated smoking room is located on the ground floor near the bar. Please note that a credit card pre-authorization is required on check-in. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.