Just after getting back from a 2 night stay with my boyfriend. Firstly, I have a feeling that if you book with vouchers from places like dealrush.ie and living social, you will be given the smallest room in the hotel. As soon as we arrived, the staff was friendly, but the room we had was awful. The tv didn't work, the light above the bed didnt work and there was an awful, musty smell throughout the room and hotel in general. This hotel is so outdated and it doesn't appear so on the website. The bedclothes were awful, it looked to be from the 70's/80's and nothing like what i'd expected considering the photos on the website. I can't help but wonder, if we hadn't of gotten our deal on dealrush.ie and paid the full (and overpriced) payment, would we have gotten a more delightful room?
The outside of the hotel looks absolutely rotten, it looks like a factory or some sort. Improvement clearly needs to be done on this hotel, especially considering the room rates, which are far too high.
The wait staff were brilliant and the food was delicious. Libby, the receptionist was very helpful. I should only hope they improve their hotel immediately.
- Official Description (provided by the hotel):
- Our hotel in Waterford offers over 80 spacious and comfortable en-suite bedrooms which are decorated with guests comfort in mind. Most of our rooms offer stunning views of Tramore Bay. All our bedrooms have extensive facilities including: Direct Dial telephone Tea/Coffee making facilities Hairdryer Multi-Channel TV Fresh linen & toiletries daily As a family friendly hotel we have 10 dedicated family rooms with double and either two or three single beds in each.There is an elevator servicing all guest bedrooms. Check in time is from 2pm, check out time is 12 noon, if you would like an early check-in or a late departure then please contact reception and we will do our best to accommodate you. A Credit Card is required to secure bookings at The Grand Hotel.Other facilites our rooms may offer include; Free High-Speed Internet Access 24hr Room Service Babysitting Complimentary baby listening service Wake-up Calls Laundry Service High Speed Internet Access Mini-Fridge Safe Secure Services Iron & Ironing Board Dvd Cots Newspapers available on request Late check-out €25 per room We also have specially adapted rooms for guests with limited mobility and with wheelchair access. We offer both smoking and non-smoking rooms for guests. A dedicated smoking room is located on the ground floor near the bar. Please note that a credit card pre-authorization is required on check-in. ... more less
- Reservation Options:
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