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“1st Class Hotel” 5 of 5 stars
Review of Lakeside Hotel and Leisure Centre

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Lakeside Hotel and Leisure Centre
3.0 of 5 Hotel   |   Ballina / Killaloe, Killaloe, Ireland   |  
Hotel amenities
Ranked #1 of 2 hotels in Killaloe
Waterford
2 reviews
Reviews in 2 cities Reviews in 2 cities
“1st Class Hotel”
5 of 5 stars Reviewed July 7, 2013 via mobile

We have just returned home from a 5 night stay in the Lakeside Hotel and we miss it already. We have been holidaying around Ireland for many years and were blessed to discover this hotel last summer. Where do I even start? Firstly the location is breathtaking. Secondly the hotel is everything you could ask for, the staff are the best we have ever had the pleasure to deal with and that includes reception, bar, waiting, leasure centre & housekeeping staff. All were professional but most of all very friendly. Our little boys have crushes on most of the female staff already. The family rooms are fantastic with lots of space. The restaurant is beautiful with amazing views over the gardens and lake, and the food was some of the best we have ever had. The kids menu is excellent and other hotels & restaurants should follow your example. This has been our third visit in the past 12 months and we are counting the days until we get to return again. To all the staff & especially Sinead, many thanks for a wonderful holiday.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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248 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Any
English first
Berkshire
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 6, 2013

We stayed at the Lakeside for 2 nights as we were there for a family celebration. The room was comfortable, the staff were very friendly and helpful, and we were particularly impressed with the well-kept gardens.The hotel is in a beautiful location right next to the River Shannon. All in all it was a thoroughly enjoyable weekend and the staff could not have done more to make us feel welcome.

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2013

Just home, unfortunately we only had a short 3 night stay in the Lakeside, wish it could have been longer. We along with our daughter,arranged to holiday there with our friends and their 2 daughters. what a good choice we made. From the moment we arrived to the moment we left not one negative comment could be made as regards the staff, the courtesy, friendlessness and over all professionalism shown to us was second to none. Yes the hotel may be a little outdated in parts, but I would much prefer to stay there than at some other 4-5* hotel where the smile and the welcome is so forced you to feel like turning on your heel and heading for the hills. Both the adults and children had a wonderful time, The atmosphere spreads throughout the hotel with all guests been infected by the relaxed and friendly aura that permeates the hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 3, 2013

Just back from a family celebration, staff couldn't do enough, surroundings beautiful, rooms very clean gardens lovely, food excellent and well priced and complimentary boat trip a bonus all fantastic, would highly recommend.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross-on-Wye, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 26, 2013

We so wanted our visit to the Lakeside to be a success having retreated to it many years ago when seeking a bolthole, and finding both location and hotel the perfect antidote to a choice of another hotel that had left us nonplussed. Unfortunately our visit proved yet again that if it's not memories serving poorly then at least the adage that it never pays to go back is one that merits more than passing consideration. We got off to a bad start with our large upgraded and attractive room immediately adjacent to noisy kitchen extraction fan that, as we were informed, not to be switched off, seemed certain to ensure disturbed nights. Credit to our receptionist for her handling of our problem and relocating us, but more was to follow with our so-called pamper package missing, an unadjustable radiator left on in an already sun heated room, sink plug in bathroom found missing and bedside light not working, while bathroom entrance, generally found immediately inside a bedroom's entrance, was inadvisably and uncomfortably located bedside. Our drinking glasses remained uncleaned throughout our three day stay and we had to leave a note to ask our chambermaid to leave windows open and curtains drawn in our sun-drenched room. Nor were matters much better elsewhere. Both evening and breakfast restaurant were inadequately staffed and we variously failed to obtain drinks with an evening meal and had to make do with a breakfast buffet table largely denuded but for ancient, dry and lukewarm remains, with coffee service also not forthcoming. The hotel has wonderful views of the Shannon, its location suggesting a veritable oasis and certainly its garden complimented the impression until one looked into the summerhouse which was simply filthy. And another of the hotel's attractions would certainly be its leisure facility. How strange then that there is no promotional literature to be found even in the complex itself and little if anything done to sell this asset to hotel guests. Comment card, dutifully completed, returned home with us, the charming receptionist checking us out playing havoc with my conscience, but I really must get it posted off tomorrow!

Room Tip: Be sure not to have a room adjacent to the kitchen extractor fan. Best to pay for a room with a view...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2013

Just back from a lovely weekend, staff excellent couldn't do enough for us. Bottle of bubbly on ice in bedroom was a real treat with choc, when we arrived. Bedroom was spotless, bright and airy, beautiful view of lake. Breakfast was amazing, food in restaurant was perfect. The views around hotel and surrounding area, were lovely. The cruise on Shannon was a great treat. Will definitely be back.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
112 reviews 112 reviews
29 hotel reviews
Reviews in 44 cities Reviews in 44 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed June 17, 2013 via mobile

First of all I'd like to say that the room, hotel and reception staff were lovely. My only two complaints were that there was an enormous amount of air freshener used in our room before we checked in which I didn't appreciate as an asthmatic. And we returned to the hotel for dinner just after 9pm to be told that the kitchen had stopped serving and there was nowhere else to get food locally. So unfortunately after a great day exploring the local area, we went to bed hungry. A sad end to an otherwise lovely stay.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Lakeside Hotel and Leisure Centre

Address: Ballina / Killaloe, Killaloe, Ireland
Location: Ireland > Province of Munster > County Clare > Killaloe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Killaloe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Lakeside Hotel and Leisure Centre 3*
Reservation Options:
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Also Known As:
Lakeside Hotel Killaloe

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