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“Overpriced” 2 of 5 stars
Review of Kwam Suk

Kwam Suk
The K Club Hotel | Straffan, Straffan, Ireland
016017274
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Ranked #6 of 6 Restaurants in Straffan
Cuisines: Thai
More restaurant details
Restaurant details
Dining options: Reservations
Description: new oriental restaurant within the K Club Hotel.
Dublin
1 review
3 helpful votes 3 helpful votes
“Overpriced”
2 of 5 stars Reviewed November 26, 2012

I concur with other reviewers that the place is hard to find, and even outside the building there is no sign to suggest you've reached your destination (the restaurant is upstairs).
I wouldn't have minded paying the €23.50 for my Mongolian Style Lamb main course if the dish merited it, but it didn't (having to pay extra for a small bowl of rice certainly didn't add to the experience) but the meal was bland, the sauce was so mediocre. It was really nothing special. My partner's duck at €26.50 didn't fare much better. With a tip the meal came to over €100 for two (without wine). All-in-all, disappointing.

  • Visited November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Dublin
Top Contributor
57 reviews 57 reviews
26 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
2,513 helpful votes 2,513 helpful votes
“Wierd and not so wonderful”
2 of 5 stars Reviewed November 19, 2012

What a strange place!

Finding the place at all is the first big problem. It is miles from the K Club itself, situated in the Smurf-it golf clubhouse. There is almost a complete absence of any sign-posting and you approach the place down a series of unlit tracks. When you get to the clubhouse it looks deserted - because it is. Built in 2004 for the movers and shakers that doubtless used to frequent it, it is now a zombie clubhouse with not a single golfer (or other human being) in evidence - really spooky. You just get the feeling that some hidden security guard is following you around on his CCTV.There is not even an outside sign for the restaurant.

We had booked the previous evening and had been told that there were no tables available between 7.30 and 9.00 pm. When we entered the restaurant there was nobody there to greet us. When a young woman eventually emerged out of the kitchen, we were greeted with 'have you booked?' I was then asked 'what time did you book the table for?' We were one minute early! I was then asked 'did you book it under the name of 'xxxxxxxx ?' I said no - I usually use my own name. They had managed to screw up a booking made the previous evening - always a good start. We were taken through the restaurant to our table. There were only two other diners in the place and we were shown to a table a mere six inches from there table. I asked 'could we perhaps have a different table?' The meeter and greeter said ' we're fully booked tonight'. My wife responded - yes it looks as though you are!' She reluctantly led us to one of the other thirty or more vacant tables. No offer to take our coats. (No further diners arrived for over 30 minutes)

I ordered a Thai green curry which was good, but my wife's Kuala Lumper prawns had obviously been kicking around for several weeks as they tasted like those moldy prawns you get in second rate Chinese takeaways. I ordered a bottle of Savignon Blanc and was brought a bottle of Merlot! The waiter subsequently screwed the cap back on the wine - a real sign of a top-notch establishment. The waitress didn't know where the Gents was!

The food is described as Royal Thai Cuisine but is far from it - it is just standard run of the mill fare. The prices are ridiculously high for the standard of food and service - and could partly explain the lack of customers - there could be no repeat custom for sure. I suppose they rely upon guests from the K club who need change of scene.

You have to feel sorry for the owners of this restaurant who presumably entered into a lease with the K Club at some extortionate cost at the height of the Celtic Tiger when the clubhouse was buzzing, and are now stuck with a high rent in a desolate clubhouse in the middle of nowhere with no clientele. There's really no solution. We had a good laugh tho' !

All in all, I don't think we will return given the lousy service, the rip-off prices and the consistent food quality - and I could hardly recommend it to anyone.

  • Visited November 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kildare, Ireland
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Strange experience”
2 of 5 stars Reviewed October 4, 2012

Booked a table for Friday night in late September. Went there with family for a Friday treat dinner. No clear signs of where the restaurant is, so we got lost in K Club surroundings, wonderful place have to say. Rang the restaurant twice and got no answer.. finally with the help of main hotel staff we found it. What a surprise! it was almost 7pm and we where the only dinners in the restaurant. We left it around 9pm and still no one else come in. By this aspect alone we felt bit uncomfartable. We where welcomed by staff member who brought as to the table and where given menus and wine list. Have to say food is way overpriced. I know the K Club is very posh 5 star place but this restaurant is far from main buildings and not much related apart from being in the same surroundings. Anyway we ordered food, 1 starter, 2 salads, 2 mains and 1 starter as main course for our 4 year old daughter. Only when we mentioned this will be girls main course, waiter "realised" kid will be eating as well and offered separate kids menu. Than while looking into my 8 month pregnant partner asked if she would like some wine??? we got tap water instead. now we were waiting our starters about 55-60 min to come, while after around 45 min waiter come in and said there is some problem in the kitchen and this is being the reason for delay. ok then. when he brought our starters and salads he announced that my salad is not available today. I was shocked. Apart from waiting our food to arrive we had to wait on our own for an hour and then we were told that some food is not available, that perhaps might be acceptable if the restaurant was packed full. obviously our little daughter was so bored by this time and our evening was going to downsides anyway. Than our main courses arrived by different waitress this time. Food was ok, but even me and my partner ordered different food it looked quite similar apart from different sauces. ouch.. once we finished our meal we asked for bill and almost ran away from there. We love asian food, thai in particular but I have to say this place is definitely the one we will not be back. Would not recommend it to anyone in fact.

  • Visited September 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Decent but expensive food with Poor unprofessional staff.”
3 of 5 stars Reviewed August 18, 2012 via mobile

I was really looking forward to our meal at kwam suk to celebrate our friends wedding anniversary. However, it was quite disappointing. While the food was ok and what u would expect from a restaurant at the k club the service service was a total let down . While our Spanish female waitress was pleasant I doubt if she had received any training in customer service. This place could really do with a strong front of house member of staff. There was no welcome. No offering to take our jackets. Mine fell off the back of my chair during the meal and I got a tap on the shoulder from our waitress to tell me it was on the ground. Surely the sensible thing was to pick it up for me and take to the cloakroom. We basically had to be asked to be shown to our table as our waitress was lighting candles. To be honest judging by her reaction I felt she was surprised to see guests. On our visit there were only a few diners and the place really lacked atmosphere. With regard to prices we felt that it was really over priced. Definitely won't be back., sorry. I really wanted to like this place cause I love the k club and the surroundings.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leinster
Top Contributor
50 reviews 50 reviews
46 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
“Nice Venue, Good food, Over Priced”
3 of 5 stars Reviewed March 17, 2012

Decided to try Kwam Suk as we wanted a good chinese. The venue was very nice, pretty empty on the night. The food was really good very fresh. The problem is the price. The main course was around €20 excludeing rice which was €3.50. Having to pay extra for a small bowl of rice really annoyed me. Despite the tasty food I would not go back. In the current climate over priced food is not good enough.

Visited March 2012
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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