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“relaxing stay” 4 of 5 stars
Review of Mount Errigal Hotel

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Mount Errigal Hotel
3.0 of 5 Hotel   |   Ballyraine, Letterkenny, Ireland   |  
Hotel amenities
Ranked #4 of 13 Hotels in Letterkenny
Belfast, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“relaxing stay”
4 of 5 stars Reviewed April 4, 2014

me and my husband and two children stayed here,(4 and & 7 months). we really enjoyed our stay and the note in our room on arrival wishing my son a happy birthday (as we had taken him away for it- part of a weekend) was a nice touch. the room itself was lovely, spacious and had everything we needed to make our stay a comfortable one. the staff were pleasant and although we didn't eat in the restaurant ( one of the perks of children avoid stressful situations at all times lol!) we did enjoy the breakfast the next morning. we all really enjoyed using the pool (children's) as the big pool was absolutely FREEZING... maybe to deter children using it lol?. all in all a really nice stay, only thing I would say perhaps better or more seating in the lobby for guests as it was impossible to get a space to sit, otherwise we really enjoyed it!

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, April 24, 2014
Thanks a million for your positive feedback, we are thrilled you had a relaxing time!

We look forward to welcoming you back again soon.

Kind Regards
Carolynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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988 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Kildare, Ireland
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 2, 2014

We travelled with a large crowd from kildare to stay in this hotel with purpose of travelling to kildare match In derry sunday.. I travelld with my mam. . Lovely hotel great staff very friendly cant do enough for you.. slighy hiccup when we got our rooms just one double bed! One quick phone call sorted straight away into a room with 2 double beds! Rooms spotless and spacious.. we hsd our evening meal in hotel.. high quality highly recommend. . Staff looked after us very well.. we then went into its main bar for a few before bed!! Again top service very quick on what was a very busy night.. breakfast next morning I can say was only average. . Very small sausages beans and toast cold.. but wont let this put me off staying again..but being slightly hungover wont have ate much anyway.. leisure centre is great.. lounged around in mazzive juzzui before hiting steam room and sauna.. heavenly.. checkout went smoothly only thing is I didnt want to leave.. be back again

Stayed March 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, April 24, 2014
Thanks a million for your positive feedback, I'm delighted to hear you were impressed & I thank you for highlighting any minor issues you encountered, you can be sure that we have now dealt with them & I apologise on behalf of the team.

If you are lucky enough to get a babysitter again, you will love our Girly packages! If not, check out our fabulous 'All in Family Deal'.

We look forward to your return,
Carolynne
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County Donegal, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2014

Would like to thank all the staff at the Mount Errigal Hotel for making my hen do a great experience for all.
Highly recommend the Hens in Heels package
We all had a great time, service was good and the hairdresser was fab.
The meal was fantastic, no one could fault it, The rooms were big and clean and my room especially was excellent.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, April 24, 2014
Thank you so much for taking time out to review your Hen weekend with us. We are thrilled that everything went well, Elaine our hairdresser will be delighted by your comments, we are very lucky to have such a great team here at the Mount Errigal.

We look forward to welcoming you back again soon & we wish you all the very best for your wedding day.

Warmest Regards
Carolynne
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2014

We were heading to Dungloe when sudden snow blocked the road. We returned to Letterkenny tourist office and managed to get a booking at The Mount Errigal Despite the fact this was an added expense on our trip we enjoyed our stay and even though we had been travelling all day from Glasgow we were happy to avail of the in house entertainment the atmosphere in the bar was friendly and fun.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, March 31, 2014
Thank you for your positive & encouraging review, we are delighted you had a great time & we look forward to welcoming you back again soon, next time, minus the snow!

Kind Regards
Carolynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
2 reviews
5 of 5 stars Reviewed March 28, 2014

We stayed at Mount Errigal for 3 nights and couldn't have had a better time. The staff were all extremely friendly and helpful- the receptionists particularly were really lovely and couldn't do enough for us. The leisure facilities were great, clean and well maintained. The rooms were excellent, surprised to have two double beds in our room but once we'd got used to the idea it was fine! Having read some of the negative reviews on here we almost didn't come but very pleased we did, not a bad word to say about Mount Eririgal.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, March 31, 2014
Thank you for your positive & encouraging review, we are delighted you had a great time & we look forward to welcoming you back again soon.

Kind Regards
Carolynne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 27, 2014 via mobile

Stayed here for a hen weekend earlier this month and overall enjoyed the stay but it could have been so much better.

The rooms were lovely and we were more than satisfied with that aspect.

What we felt let the hotel down was the quality of the food and service. We were on a set menu during our stay and whilst I appreciate this was not representative of the normal menu, the food was less than exciting and extremely repetitive. One of our party required gluten free alternatives and when asked for an alternative or even a simple 'sauce on the side' alternative, the result, when remembered, wasn't particularly encouraging. As the weekend went on the service in the restaurant did improve, but it did feel like our party were somewhat ignored during our meal, never were we offered any drinks after we finished our dinner for example.

Service in the bar wasn't much better, even though it was quiet when we were there. For our meal, despite asking for two bottles of the same wine for the table we were supplied two different wines, charged the same price for both even though the two we did receive should have been different, the price didn't match either of those listed for the two within the wine list, (more expensive of course).

We visited the pool on the Sunday and although fine, very simple improvements could make the experience far more pleasing, particularly in the overall pool setting as it all looked somewhat tired and in need of a good re-tiling.

An enjoyable visit, but if staying in Letterkenny again I think I'd make further enquiries on alternatives before I committed to the Mount Errigal Hotel.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, March 31, 2014
Thanks a million for your positive & encouraging review, we are delighted you had a great time & we look forward to welcoming you back again soon.

Kind Regards
Carolynne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 26, 2014

This is our second stay at the hotel and I have to say we will be back for the price we paid it is fantastic the staff are excellent the hotel are spending a lot of money decorating and it is making a big difference nothing is a problem the food is lovely the breakfast was excellent the pool area is great for both adults and kids its a very kids friendly hotel give the hotel a ring and I am sure you will get their best price look forward to my next visit thank you Mount Errigal Hotel for a great 3 days.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Manager at Mount Errigal Hotel, responded to this review, March 31, 2014
Thank you for your positive & encouraging review, we are delighted you had a great time & we look forward to welcoming you back again soon.

Kind Regards
Carolynne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Errigal Hotel

Address: Ballyraine, Letterkenny, Ireland
Location: Ireland > County Donegal > Letterkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Letterkenny
#3 Family Hotel in Letterkenny
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mount Errigal Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Situated in a great central location, within walking distance of Letterkenny Town, this luxury 3 star hotel and state-of-the-art leisure centre is close to pubs, nightlife, shopping and theatres. Free parking and Wi-Fi.The Mount Errigal Hotel has a leisure centre with a 20-metre swimming pool, sauna, Jacuzzi, steam room, and fully equipped gym. ... more   less 
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Also Known As:
Hotel Mount Errigal
Mount Errigal Letterkenny

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