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BEST WESTERN PLUS Grand-Sault Hotel & Suites
3.0 of 5 Hotel   |   187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 4 Hotels in Grand Falls
Certificate of Excellence 2014
GreenLeadersGold level
nl
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Beautiful”
5 of 5 stars Reviewed August 4, 2013

Stayed here on our way back from holidays. Beautiful hotel and the front desk people were very nice and helpful. They had a washer and dryer there for guests to use which is a very nice feature.We look forward to staying there again in the future.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Louise T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review, August 7, 2013
Thank you for writing a review on your stay at the Best Western Plus Grand-Sault. We were pleased to read about your experience at our hotel and we look forward to welcoming you back again soon. Safe Travels.
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147 reviews from our community

Traveler rating
    85
    47
    12
    3
    0
See reviews for
50
39
3
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 2, 2013

We stopped here on our way back home from Nova Scotia, when we realized we weren't going to make it as far as Edmunston. The hotel appears to be quite new, very clean and well maintained. The front desk staff was professional and friendly. Our clerk recommended a terrific restaurant downtown for dinner (Le Grand Saut) and gave us perfect directions to get there. The room was a bit small, but had all the amenities including a microwave and fridge. Nice pool. Rooms include a breakfast. A very good experience and we will definitely return again. Grand Falls is a pleasant little town to visit, worth the stop.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Louise T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review, August 7, 2013
We always enjoy reading our guest reviews, especially when they're as good as this one. Thank you. We'll be sure to share your comments with our hotel team. Looking forward to welcoming you back again soon. Travel Safe
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River Ryan, Nova Scotia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

This is a great location. Just off Hwy 2 with easy access to and from the hotel. My husband and I had our two grandchildren- lots of room especially the bathroom. We loved the convenience of the in room fridge. I always judge the cleanliness of a room by the floors and this was exceptional.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Louise T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review, July 31, 2013
Thank you for the nice comments about our hotel being clean and comfortable. Many thanks and safe travels.
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Kentville, Canada
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 24, 2013

On our way back to Nova Scotia we stopped at the Best Western Plus for a pre booked overnight stay. The room was immaculate with a few extra nice touches than what we have had had in previous hotels. We did find the beds a touch hard but that is a personal preference. Very quiet hotel with a very friendly and helpful recetion area.Breakfast was adequate with hot and cold however must be said it did lack a bit of variety. The breakfast area was very compact and I felt very unorganized in that there was not a great deal of space to manoeuvre. Also does the dishwasher and clean up area need to be in the midst of the eating area? A very handy halfway stop from Ontario. We would stop again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Louise T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review, July 26, 2013
Thank you for writing a review on your stay at the Best Western Plus Grand-Sault.
We work on our breakfast offerings on a regular basis, and I will be sure to keep your suggestion in mind. We were pleased to read about your experience at our hotel and we look forward to welcoming you back again soon.
Safe Travels
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Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 22, 2013

We were on our way to P E I for a family vacation and the hotel was brand new and was perfact for our stop half way. The beds and pillows were very comfortable. The contenental breakfast was very handy for our trip. I would recomend this hotel

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Louise T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review, July 24, 2013
Thank you so much for your comments. Enjoy your time in PEI and hope you return soon. Safe Travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kanata, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2013

We booked this hotel based on the excellent reviews and we were not disappointed. The room was clean, good sized room with some extra space beyond the two queen beds. Good sized washroom, nice towels, good water pressure. Everything is still pretty new. Lots of outlets for charging stuff. Breakfast was included (a bit crowded and warm in the dining room) and the kids enjoyed a swim in the small pool (hot tub was not on). Good attention to details including recycling bin, clean remote control, etc. I would strongly recommend this hotel.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Louise T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review, July 24, 2013
Thank you for writing a review on your stay at the Best Western Plus Grand-Sault. We were pleased to read about your experience at our hotel and we look forward to welcoming you back again soon. Safe Travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Hope, Canada
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 16, 2013

This hotel was one of the very best ones we stayed at on our trip.The room was very large and the bathroom partitioned with lots of counter space. The staff was very friendly and helpful. The close captioning on the TV was a pleasant surprise and there was a good guest computer available in the lobby. The continental breakfast was more than adequate.

The setting of the hotel was lovely as well and we had pleasant views from our window.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Louise T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review, July 24, 2013
Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Grand-Sault Hotel & Suites

Address: 187 Ouellette Street, Grand Falls, New Brunswick E3Z 3E8, Canada
Phone Number:
Location: Canada > New Brunswick > Grand Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Grand Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grand-Sault Hotel & Suites 3*
Number of rooms: 61
Official Description (provided by the hotel):
The Best Western Grand Sault Hotel & Suites is the perfect place for vacationing families and business travelers. Free amenities in this (open year round) hotel include a hot deluxe continental breakfast, a heated pool with hot tub, a fitness center, daily newspaper, free parking and pet friendly. Guest room amenities include free high-speed Internet access, hairdryer, iron with ironing board and coffee maker. Microwaves and refrigerators are available in all suites. ... more   less 
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Also Known As:
Best Western Grand Falls
Grand Falls Best Western
BEST WESTERN PLUS Grand-Sault Hotel & Suites Grand Falls, New Brunswick

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