My partner & myself had an evening meal in Lily Mai's just before Christmas. This was my second time there in as many months. On the 1st occasion the meal was fair to good. On the most recent visit I would rate the experience only fair, the reasons being. For the quality of the food it was quite expensive, we shared a small fish cake starter - not good value. My partner had a Turkey & Ham main course with very little vegetables & was served quite cold. I had a steak which was quite good, but no veg was served when I declined a serving of mushroom, apart from some cold chips. We both had a glass of wine, mine was a lukewarm white & I asked for some ice to cool it down, The red wine was the same temp & was quite nice. We decided not to order any desserts or coffee. Just as we were finishing the owner came to our table & asked did I need more ice for my wine & admitted that the white wine had been left out of the cooler earlier, hence the problem with the temperature. She did not even offer a apology. The cost of our experience was well in excess of €50 & certainly customer care in the establishment leaves alot to be desired. I dont expect to be back
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