I booked a room in the athlone spring hotel and mentioned that we were on honeymoon. I was contacted to ask if I wanted to upgrade to the bridal suite for an extra fee after the booking was made, which I agreed to. The suite was indeed very nice and comfortable, however, there was no evidence whatsoever that we were on honeymoon - no flowers, nothing.... Not even the member of staff we checked in with uttered a 'congratulations'.
On the first evening, I had booked dinner in the cedar restaurant as part of our package. When we arrived, the voucher I had was snatched out of my hand before I could say anything by a blond woman. She marched us to our table with no friendliness. When I ordered a bottle of shiraz and pointed to it on the menu, she brought a bottle of chardonnay. That said, there was no problem changing it. The tall waiter ("Lurch") never exchanged one word with us and took away my bread plate while I was still eating the bread. He had a permanent grimace on his face that night and both mornings at breakfast. Our dinner lasted approx 1 hour as we were rushed thru the courses. It was a rather unpleasant experience. There were two girls who served us who were pleasant but he blonde woman and guy were just awful.
I have to mention that the staff in the spa and leisure centre were very nice.
I wouldn't return to this hotel. It was a big let down for us at the end of our honeymoon ( it was our final stop) Also, it's located next to a building site.
- Official Description (provided by the hotel):
- A modern independent hotel located on the outskirts of Athlone with easy access to Athlone Town and the M6 motorway. This superb 4 star hotel prides itself on service, excellent food and a great ambiance. Facilities include restaurant and bar, full leisure facilities with swimming pool, gym and treatment rooms. Conference facilities for up to 500. Free car parking for residents. ... more less
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