The hungry bookworm is possibly the nicest cafe i have been in Ireland. It is so relaxed, beautifully decorated, sensational food and menu and coffee can be great. I have yet to eat something that wasn't exceptional. My family often visit me in loughrea and always look to go here. However, the service is slow, now I dont mind waiting for the food but the service you get when you walk in the door isnt the best. Twice I have left due to not even being acknowledged 15 minutes into waiting (and it wasn't that busy). Some of the staff are friendly, some are less. maybe if they know you personally the your OK, otherwise you will wait. My boyfriend is so reluctant to come here with me due to the poor customer service (but i do twist his arm occasionally)
Having said all that, I still love this place and the food. Maybe the aim is not to be rushing, and that is great, but sometimes it would be nice to be made feel that your visit (and money) is appreciated. I will continue to go there as it is relaxing but perhaps the owners/managers might reflect on this review and make it a little more enjoyable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.