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“Oh the Chocolate Fondant!” 5 of 5 stars
Review of Mount Juliet Estate

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Mount Juliet Estate
5.0 of 5 Hotel   |   Thomastown, Ireland   |  
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Ranked #2 of 2 hotels in Thomastown
Dublin
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Oh the Chocolate Fondant!”
5 of 5 stars Reviewed February 23, 2013

I had such a lovely weekend here with my boyfriend last year. We ate in the Lady Helen on the Friday night, which was utterly beautiful, they really put alot of care into the menu. I will say there was a lot of game and unusual ingrediants and so for anyone with a taste for plain food it may not be for you.

The pool is great and wasn't at all busy when we udes it on Saturday afternoon.

The staff were friendly throughout. We were in the Clubhouse which made the bar and spa easily accessible, otherwise you have a short walk over from the Main house or cottages

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MountJulietG M, General Manager at Mount Juliet Estate, responded to this review, April 8, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us. I am pleased to read that you had an enjoyable time here. Thank you again and we hope to welcome you back very soon again.

Yours sincerely,

William Kirby,
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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554 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2013

Arrived last thursday for a one night stay with 8 course tasting menu. Started with a wonderful indian head massage, excellent value at 30 euro. then down for a pre-dinner drink followed by a wonderful meal. we didnt even have to choose the wines! fabulous room (No 2) with the best pillows I've ever slept on, an excellent breakfast served to our room and complete tranquillity. had a lovely walk through the paddocks before checkout. best hotel experience I've had in ireland and excellent value for money. we will definitely be back.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MountJulietG M, General Manager at Mount Juliet Estate, responded to this review, April 8, 2013
Dear Guest,

Thank you for your amazing comments following your recent stay with us and I am delighted to read you enjoyed your stay here. We look forward to offering you an equally enjoyable visit when you next return.


Yours sincerely,

William Kirby,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2013

One night stay in Mount Juliet with eight course tasting menu. Could not have been a better antidote to February blues. Friendly welcome, wonderful bedroom facilities and delicious and comprenensive tasting menu. Outstanding value for money. Serious attention to detail, this hotel deserves your attention. Walk after great breakfast made this a memorable stay.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2013

We were a party of twelve, a family with a very significant birthday to celebrate. What better location than Mount Juliet, it surpassed all our expectations, while remaining quite chilled out , thus perfect for the younger and the more senior generations among us.

We stayed at two Rose Garden lodges 55 and 56 which were conveniently located about 200 m from the main hotel. Both beautifully appointed and with all possible comforts, rainshowers, dining room plus living room with gas fire, plenty of glasses etc. Equestrian centre was very well run.

We dined at the fine dining the first night, magnificent food, wine quite pricey but hey, once in a lifetime. Second night, much more informally we dined at Kendalls restaurant at the Golf Club Pavilion and it was superb, top marks for a varied children's menu also.

Pool is a novel shape with a cute grotto, and the golf course is gorgeous with some pathways winding through it for the non-golfer. Staff were all friendly, pleasant and obliging. The only fault I could find was the lack of lighting when walking or driving through the estate to find the self-catering houses as all the signs were there by day but of course at night, it was impossible to see. It could give one a rocky start to circumnavigate the estate fruitlessly at midnight after arrival (which happened to one of our party, ouch).

Otherwise faultless, even our photos in the house look magnificent. The beds were very generously proportioned and I can recommend the Piers de Morgan superior room on the ground floor of the hotel with reasonably private garden as a bonus, which would be especially lovely in summer, Bliss. Enjoy.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 20, 2013

Went here with my family for a night away. We stayed in the Rose Cottages which are located a 5 minute walk from the hotel. The staff were so lovely and were always offering lifts in their shuttle car to the cottages even though they were a stones throw away.
The road out of the cottages to the bar at night had no lighting whatsoever and it was impossible to see where we were going- this could be improved.
We checked in on the Saturday morning and had rang ahead to book bikes for the family. We were told that there around 10 bikes available but they don't take bookings and that it was first come first serve.
When we arrived we were told that the bikes were all 'being repaired' and that there were none available. We went for lunch in the bar and came back an hour later to find that there were bikes available but had just been taken by another family. Disappointed, we went for a walk around the grounds instead. There are plenty of walks and loads to see around the grounds - beautiful scenery and a lovely stud farm. While on our walk we got a call to say that the bikes were back and available for collection so we went back and took off for a few hours. They could do with a bit of upgrading and a drop of oil, but they did the job.
There is plenty to do between walks, cycles, chipping and putting and the pool for activities. The cottages themselves were gorgeous, very spacious, well equipped, lovely and warm. However, we asked for an extra bed as there were 5 of us and it only slept 4. We got an old squeaky uncomfortable fold out bed which wasn't ideal but as we were only there for one night it did the job.
We went to the bar again for dinner and enjoyed a few drinks out in the conservatory. The staff were lovely and friendly and we very much enjoyed our night.
We all had a lovely weekend, depsite the little hiccups.

The hotel is very secluded (barely any phone signal!) so don't be expecting a night out nearby, but it's lovely for a relaxing weekend away.

The hotel is not cheap but we had a voucher. I'm glad we got to experience it.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 19, 2013

This is our 3rd trip to Mount Juliet in the 14 months and it never disappoints. This time we went as my other half was taking part in the 10K Run held at Mount Juliet. We stayed in room 8. Oh! what bliss. Giant comfy beds, excellent breakfasts, large rooms, beautiful walks, nice pool, playground and lots to keep our 4 year old entertained. Worth every penny, can't wait for our next trip.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 13, 2013

Hello, my friend and I stayed at Mount Juliet recently. I have been to the hotel many times for afternoon tea and loved it! So much so that I decided to persuade my friend to join me for a one night stay there. We booked a twin superior room in the main house. We were really looking forward to the experience of staying there but when we arrived we got off to a very bad start.

We arrived at about 3.10 pm and when we arrived at reception we were told that the room wasn't ready and promptly told (without asking) that check-in wasn't until 4pm and that we would be called when the room was ready. In any event we decided to wait in the lounge and had tea but no phone call! At about 4.10pm, I went back to reception to see what the story was and was told that the room was in fact ready but that they forgot to call us as they were so busy! This is surprising as we saw other people being shown to their room as we had tea in the lounge. We were shown to our room in any event but it wasn't set out as a twin! I went back to reception to point this out and having acknowledged their mistake, we had to wait a further 30 mins while the room was prepared as it should have been. For me this is an unacceptable delay especially as we had ordered a twin months in advance.

By now it was 4.30pm and having travelled from Dublin we just wanted to get to our room to rest. I've stayed at many hotels in Ireland and in Europe and have never had such a delay in getting to my room. After all, this was supposed to be a superior room but the service was anything but superior! The porter said that our room would be turned down at about 6.30pm but this didn't happen! Now I can live without my room being turned down but if I'm told it would happen, I expect that it will happen. Perhaps the worst thing for us about this is that nobody in the hotel was a bit bothered about the poor check-in service.

The food was excellent in general and we dined in Kendals restaurant. The carpet in the dining room and passage area to the rooms is very worn and tired. I saw a previous review pointing this out and they are not exaggerating! The windows were dirty, a small thing but something that a hotel of this class should attend to especially as the windows offer views to the river.

On the plus side the staff in the dining area were very helpful (thanks Anne-Marie) and the breakfast was excellent. The room was very spacious, clean and most importantly for me it was quiet at night. We enjoyed a nice long walk around the estate and visited the stables. In all it's a lovely place to visit and stay but the check-in service is not where it should be. If any of the management team read this review, please try to improve on the quality of service offered to customers as people will notice and not return!

I

Room Tip: Stay in main house!
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mount Juliet Estate

Address: Thomastown, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Kilkenny > Thomastown
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Thomastown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mount Juliet Estate 5*
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Also Known As:
Mount Juliet Estate Hotel Thomastown
Conrad Hotel Thomastown
Conrad Thomastown
Thomastown Conrad
Mount Juliet Estate Ireland/Thomastown, County Kilkenny

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