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Mount Juliet Estate: Traveler Reviews

Thomastown, Ireland
Hotel amenities
Mount Juliet Estate
Ranked #1 of 2 hotels in Thomastown
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389 reviews from our community

Traveler rating
    277
    62
    25
    10
    15
See reviews for
Families
73
 
Couples
204
 
Solo
3
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Waterford
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“The Santa Train”
5 of 5 stars Reviewed December 24, 2012

This was a wonderful experience from start to finish. Can I just start by praising Mt. Juliet for brilliant organisation - from the moment you register and check in the organisation is superb. The little touches are there with Santas Elf reading out details about our little man when he walked in - a small but classy touch.

Mrs. Claus storytime was great fun, a really well decorated and themed room, lovely warm personalty in Mrs. Claus. The Train ride was fun - I see other people commenting on the lack of lights etc.. along the route - ok fair enough, but it was sold as a train to see Santa at the end of it, if it was sold as a magical train ride maybe I'd take exception, but it did what it said on the tin, the conductor elf was good craic, and it was extremely pleasant. Santa himself was wonderful, beautifully decorated grotto, nice friendly manner with the kids and a nice gift.

All in all well done Mt. Juliet - a wonderful experience, we will be back next year - it was tremendous value for money - you get over an hours entertainment for the admission fee - that is so worth it!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask WTBROWN about Mount Juliet Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Mount Juliet Santa Train”
4 of 5 stars Reviewed December 13, 2012

I booked the santa train for my 3 year old son, Isaac this year and all of us couldn't wait... the day arrived and i must say, Mount Juliet and it's grounds looked splended.. from the friendly staff welcoming us to the Christmas market's, all in all it created a great festive athmosphere. The santa experience was great, while there was a small delay it didnt diminish the overall experience and in fact it probably made Isaac more excited, isnt that what it's all about! We stayed over-night in the The King of Ossory, a beautiful manor house room, the only down side to our stay was, no room service and if so we couldn't find any menu or get in-touch with anybody to even ask. We are considering our family vacation in MJ next year.

Room Tip: Room 5, The King of Ossory a manor house room in the main house.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Helene H about Mount Juliet Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Ireland
1 review
2 helpful votes 2 helpful votes
“Santa Train 2012”
2 of 5 stars Reviewed December 11, 2012

We booked the Santa Train in Mount Juliet this year as we had heard how great it was. We arrived to what I would say was a cattle mart, we got to hear Mrs Claus story and brought to the train, I was thinking that the train was the best part from all the reviews I thought it would have had the grounds lit up a bit better down the back of the golf course was just fields with a few reindeer lit up we were very disappointed. We then were brought into the waiting area for Santa where the previous hour families had still not seen santa, we were then made to lie up and wait for our names to be called. we eventaully after 50 minutes got to see Santa which I was really disappointed with as there was no photo to be taken with him. only for I had my phone with me we would have no memory of Santa 2012. I wouldnt have even minded paying for the photo on the day seen as the train had been booked well in advance. We had been to Tayto World last year which was a lot more enjoyable experience and we will be going back there next year. overall we were very disappointed with the experience of Santa in Mount Juliet.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
Was this review helpful? Yes 2
Ask Yvonne S about Mount Juliet Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MountJulietG M, General Manager at Mount Juliet Estate, responded to this review
December 13, 2012
Dear Guest,

Thank you for your feedback following your recent visit to the Santa Train at Mount Juliet.

Please accept my sincere apologies for the disappointment you experienced which is very much regretted. I would like to assure you that we have since made changes to certain areas in order to make the whole Santa Train experience more enjoyable for our guests. However, I regret that this was not in place for your visit.

Thank you again for taking the time to relay your experience to us, and I hope to have the opportunity to welcome you back again in the near future.


Kind regards.

Yours sincerely,

William Kirby
General Manager,
Mount Juliet Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
1 review
1 helpful vote 1 helpful vote
“Outstanding”
5 of 5 stars Reviewed December 3, 2012

I have just returned back from Mount Juliet where my wife and I stayed for a very short break to celebrate our wedding anniversary. From the time we arrived to the time we left, we both had an incredible time. In fact, we both commented that we could not believe how quick the weekend went. There were many highlights from the bottle of wine in our room (to congratulate us on our anniversary) to the food which was simply outstanding.

However, there was one person that represented Mount Juliet brilliantly. Her name was Alex and she was our waitress on Saturday night in Kendal’s.

Alex was Friendly, knowledgeable, professional and very outgoing. In these tough times, we tend to concentrate on the bad things and not spend any time on the good things.

I would appreciate it if you could please pass on our thanks to Alex for making this weekend one of the best we have ever had,

Hopefully, we get to do this again next year.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Demo33 about Mount Juliet Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilkenny, Ireland
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Quality from start to finish”
5 of 5 stars Reviewed November 26, 2012

Myself, my wife, our 2 friends and 3 kids stayed for a Friday night last week. Everything was as good as a 5 star hotel should be. On arrival the first thing I noticed was a nice welcoming note left by the General Manager, Mr Kirby. Also, the Kids beds were made up with care and attention as is the case with every aspect. Stay here once in your life so you can see what a true 5 star property should be like.

Room Tip: The Rose Garden Lodges..
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask kilkenny28 about Mount Juliet Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyrath Estate Hotel, Spa & Convention Centre
Great value on a similar hotel
Kilkenny, County Kilkenny
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Additional Information about Mount Juliet Estate

Also Known As:
Mount Juliet Estate Hotel
Mount Juliet Estate Hotel Thomastown
Conrad Hotel Thomastown
Conrad Thomastown
Thomastown Conrad
Mount Juliet Estate Ireland/Thomastown, County Kilkenny
Address: Thomastown, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Thomastown
Amenities:
Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Thomastown
Price Range: $$
Reservation Options:
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Mount Juliet Estate
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