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“Great” 5 of 5 stars
Review of Carlton Hotel & C Spa Kinsale

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Carlton Hotel & C Spa Kinsale
4.0 of 5 Hotel   |   Rathmore Road, Kinsale, Ireland   |  
Hotel amenities
Ranked #5 of 5 Hotels in Kinsale
Dublin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Great”
5 of 5 stars Reviewed August 5, 2014

Upon arriving at the hotel i was a little disappointed. Firstly its a 10 minute drive outside Kinsale and secondly the vast reception area seemed lacking in atmosphere, albeit with nice views. However the room was excellent (if a little hot) and the staff and service were excellent. The food (breakfast, bar and restaurant) was really good. The service was great and this is clearly a place used to dealing with kids. Special mention to Rafal in the bar who went out of his way to help us. The pool is brilliant for families with a baby pool, kids pool and lane swimming for adults. There is a jacuzzi, steam room and gym. Shane greeted us most mornings and, again, he was incredibly helpful and friendly. Between 7am and 9am the pool is really quiet if u are up with small ones. This place grew on us and, couple of little things apart (rooms are warm, they mucked up our check in which resulted in us getting a few calls throughout the week to see if we "were checking in") we loved it and would definitely return. If, unlike us, you are able to go out partying in kinsale there is a shuttle bus running from the Hotel regularly. They also have a kids club which seemed to be popular (15 bucks per day i think)

One final point to note is that there were 3 weddings on in the 6 days we were there. If you are booking in summer be prepared for this. We didnt mind as we like the atmosphere this creates but we knew a couple who were put off by this.

Anyway - five out of five for the place as its great despite a few wee things. Would definitely return

Room Tip: Avoid being "upgraded" to a lodge. Not part of the hotel. Ask if wedding on and get placed...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fidelma O, Manager at Carlton Hotel & C Spa Kinsale, responded to this review, September 2, 2014
Dear Dave G,

Thank you for taking the time to submit a review and for the terrific comments. I’m delighted you had such a great stay. If I can help with any future bookings, please don’t hesitate to contact me at fomalley@hotelkinsale.ie

Kind regards

Fidelma O' Malley
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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380 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
kerry
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 3, 2014

Had a great two day break with my mom & daughters in Kinsale, we were upgraded to the lodges which was a great surprise, these lodges are modern, spacious & perfect for families. We had 3 bedrooms all ensuite, leaving area kitchenette, dining area & two areas outside to sit if you wish. We had breakfast both mornings in the hotel, nice selection of produce but very busy so my advise is to eat early. We found it a great location for sightseeing around The Kinsale Area, we will be back

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 1, 2014

Beautiful hotel and grounds. Wish i could have stayed longer.
Kids loved the pool and we loved the setting and shuttle to town (although I think the pricing is a little high per person).

Staff was great.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kidderminster, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 1, 2014

We stayed here for two nights for a family occasion. The hotel is quite a long way out of Kinsale and not particularly easy to find. The location is stunning though with lovely coastal views. The room was comfortable but the lighting in the bathroom was so poor it was risky having a shave.

The WiFi is very poor and limited, The lifts were slow although in fairness only one was working.

The highlight is the breakfast in a large airy room with great views and wonderful selection of fresh food.

In my view a bit pricey for what was on offer.

Room Tip: Higher floors have better views but the lifts are a bit slow.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cork
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 29, 2014

What a wonderful experience we had recently at family wedding , the reception staff met us smilingly and unflustered , when they explained the outdoor wedding we had been expecting was, due to the weather , have to be moved indoors , they set us up in the bar with teas coffees etc while we waited , no fuss , we went on to the room itself for the ceremony, what a transformation !! how hard the staff worked to make it happen so quickly , it set the tone for the whole day , nothing was too much trouble , all needs were met in a friendly professional manner , the attentive staff , could not have done more for us , the manager made his rounds during the reception and was so welcoming and attentive , it was just brilliant ... I would have no hesitation in recommending this hotel to anyone and have been back several times for a quick lunch and more leisurely dinner in magnificent surroundings yet so close to Cork City .. thank you again just loved the experience

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterford
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 28, 2014

My self & my family just canceled our stay due to the way the staff member spoke to me over the phone .

My wife called Sunday night to book for Monday even for our family . We where advised by the lady on reservations that they had plenty rooms and the fee would be €139 for the 1 night stay .

We called this morning to confirm the booking to be told that we where not quoted the above rate and the room would be over €210 .

We advised the above but the lady on the phone stated they do no such rate . It felt as of I was being called a liar and the member of staff was borderline argumentative .

After an almost argument on the phone the original price quoted was then give so we booked .

After starting the journey to the hotel I called and canceled due to the way I was spoken to and didn't feel comfortable spending a night in the hotel feeling this way .

I am very sorry to say I won't be back after staying in your hotel a number of times .

Greig Wilson

Stayed July 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fidelma O, Manager at Carlton Hotel & C Spa Kinsale, responded to this review, 4 weeks ago
Dear ukwilson,
Thank you for your review and please accept my sincerest apologies for our shortcomings on this occasion.

If you would like to discuss your stay in more detail, I would be delighted to hear from you at fomalley@hotelkinsale.ie

Kind regards
Fidelma O' Malley
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

Val and I had our wedding in the Carlton on the 12th of July 2014. As i'm from Tipperary and Val from Cork we headed to the Carlton with both families on the Friday, we had the wedding Cermony and reception on the Saturday and BBQ on the Sunday.OMG what a weekend pure amazing, weather,views, hotel ,hotel rooms and food 100% for everything. We cannot say how much we want to thank the Management and staff in the hotel.They made us all feel so welcome they couldn't do enough for us even the 14 kids weren't a bother to the hotel.Rob General Manager,Clarie Weddings & Events Executive and Laura Assistant Sales & Marketing Manager they were amazing i would recommend them to anyone there 100% at what they did for us we couldn't put into words, it was an amazing weekend i'll never forget and will defo recommend this Hotel for weddings, stay overs and BBQ's.

Room Tip: Every room is perfect stay anywhere in this hotel
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel & C Spa Kinsale

Address: Rathmore Road, Kinsale, Ireland
Location: Ireland > Province of Munster > County Cork > Kinsale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Kinsale
Price Range (Based on Average Rates): $
Hotel Class:4 star — Carlton Hotel & C Spa Kinsale 4*
Number of rooms: 70
Official Description (provided by the hotel):
Carlton Hotel Kinsale is set on 90 acres of mature wooded parkland with panoramic views overlooking Oysterhaven Bay, this luxury Kinsale hotel are committed to providing the highest standards and take pride in their tranquil surroundings. ... more   less 
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Also Known As:
Carlton Kinsale Hotel Kinsale
Carlton Kinsale Hotel And Spa
Carlton Hotel Kinsale

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