I debated whether to give this hotel a 3 or 4 star...it would definatly be a 3.5
I'll start with the good points.
Lovely hotel,very clean.room was huge and the beds were very comfortable. Nice touches like cookies and mugs for your coffee instead of small cups. The staff were extremely helpful and friendly (in paticular waitress sarah) breakfast was fine. The gym was well equipped and the pool was nice.
there were some minor problems which on their own wouldnt be an issue but there were several of them!
1)the Hotel is really hard to find and the directions on the website are useless. For future travelers turn right at the big fish hook just before you get into ballina
2)There was no remote control for the tv in our room. I seen another reviewer mention this. We asked twice and in fairness the manager brought one up later that evening but it didnt work and she never came back with one
3)the wifi was really bad
4) the jaquzzi was out of order the entire time we were there
5) Several people have mentioned the poor service in the restaurant...and with good reason. we were sat for 20 mins before anyone came near us. we were waiting another 40 mins for our food. My garlic bread was stone cold and the pasta inedible. My husbands steak was cremated. there appears to be only one bar man serving the restaurant and bar (which are the same place essentially) it was busy in fairness but more staff perhaps would help solve this?
Its a pity about these things as it was a nice hotel...since several people have already commented on the same things it would be nice if the hotel attended to them
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- Also Known As:
- Ramada Ballina
- Ballina Ramada