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“Not worth the 5 star rating” 2 of 5 stars
Review of Sheen Falls Lodge

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Sheen Falls Lodge
5.0 of 5 Hotel   |   Sheen Falls Estate | Old Kenmare, Kenmare, Ireland   |  
Hotel amenities
Ranked #2 of 6 Hotels in Kenmare
Kildare, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Not worth the 5 star rating”
2 of 5 stars Reviewed May 6, 2008

We stayed at the Sheen Falls Lodge this April.
The rooms were mediocre and very old-fashioned. It took about 10 minutes to get hot water in the shower, and the set-up of the bathroom was very poorly thought out. Cleanliness was not great either.
The restaurant was very limited when it came to choices for food. Paid a fortune and I have to say I did not enjoy any of the meals.
Most of the things offered on the website were not available to us such as the fishing, billiard room, stables etc. very disappointing.
The spa left a lot to be desired for too. The pool was tiny and very old and the Jacuzzi was extremely disappointing.
I would never recommend this place to anyone, not at their prices!

  • Stayed April 2008, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

Traveler rating
    351
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    29
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See reviews for
104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2008

I've just returned from Sheen Falls Lodge for the 5th time. It´s a great place to be. This year the staff really got better. Some small things are a bit outdate, but the atmosphere compensates that all. I´ve staid in many luxurious hotels, but none of them is so intimate as Sheen Falls Lodge. That´s the magical thing from Sheen Falls. And it´s sure worth it´s 5 stars. There are many facilities, the dining is very good, the pianist is great and the staff is always willing to help you with anything.

I hope to return again!

  • Liked — The atmosphere
  • Disliked — Nothing
  • Stayed May 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2008

Located on a large parcel of land approximately 5 minutes by car from the town of Kenmare. . We found the hotel to be well run and well appointed. The hotel's extensive grounds are lovely. Excellent choice in the vicinity of the Rings of Baera and Kerry. Get a room overlooking the waterfall if possible.

Stayed April 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2008

The scenery, the staff, the fires, the bedroom, the food, all fantsastic. This is the best hotel I ever stayed in. Romantic, magical, mystical, atmospheric!!!! I want to move in. Can't wait to go back!!

  • Liked — quality of bedroom and view from bedroom
  • Disliked — nothing
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 1, 2008

From the moment my wife and I drove up to Sheen Falls we knew we were in for a terrific time. We could see a huge, beautifully-lit Chrtistams tree in the distance and couldn't wait to start our stay which we booked via Relais & Chateau. Our car was taken from us by the valet who also took care of the luggage - a seemless arrival. Then a magnificently decorated lobby with log fires awaited us - we were personally greeted by the General manager of the hotel. Check-in was effortless. We were escorted to our room (rarely happens nowadays in any 5 star) and shown how the amenities in the room functioned. The magnificent room with large windows overlooked the falls which were subtly floodlit as the night drew in. The marble bathroom was spotless and luxurious - the shower was the most powerful I have ever experienced - not for everyone I know, but it was the invigoration I was looking for after a long trip from New Jersey. We had a couple of glasses of Bordeaux in the bar before we headed to our 8pm reservation in La Cascade. This restaurant is unreal - tables were beautifully set, candles lit everywhere (candelabra style) and just the right amount of space between tables for privacy. The staff was, in one word - excellent. While most staff were continental, English was fluent in all our dealings. The French sommelier earlier gave me a personal tour of the cellars (one of the largest in Ireland seemingly) and he was of great assistance during the meal with our wine selections. The food was excellent - perfectly sized quantities, full of flavour and presented in a flawless manner. We retired to a large drawingroom with a roaring fire where traditional music was played by a live band - the perfect end to a superb evening. We had breakfast in bed and that too was flawless - it was a delicious Irish breakfast which was set up for us at the large window in our room overlooking the morning falls. Later, our car was brought round to us from the car park, bags placed into the car and we said farewell as we headed to our family for Christmas Eve. The only regret was that we stayed one night.

  • Liked — Flawless attention to high-quality food and service at all times.
  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, Channel Islands, UK
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 5, 2007

My hubby treated me to a romantic 3 day mid week stay when in Ireland without the kids and it was unforgettable.

Restaurant was top class. Service, rooms, spa all fab. We so enjoyed walking and driving in the stunning surrounding countryside and having a few pints in Kenmare itself which is a treat.

They often do Winter/Autumn mid week breaks which are good value - I think my hubby booked ours 2 days before we went after spotting an ad in the Irish Times. Well worth every penny.

Can't wait to return for a leisurely afternoon tea and chill out in the library.

  • Liked — The location and antiques!
  • Disliked — nothing really...
  • Stayed September 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 16, 2007

What a disappointment....an old grand dame hotel desperately in need of an update. From the linens to the carpet to the hotel gym that included equipment that had to be from the 1950's I felt as if I was in a time warp.

THe staff is mostly eastern eurpoean with language issues so service is seriously flawed.

From simple things like no coffee service early in am to just an overall feeling of a hotel that is old "old" and worn out.

And things like phones from the 1970's and a TV that is so old and so small I could barely see the picture....it just seemed like much of the decor and accomdations could be gotten from an old motel on Route 6.

For $400 plus euros a night I would expect so much more.

Luxurious this was night.

The setting is lovely but they are currently building a country club which prohibits walking on one of the nicest walks.

Oscars restaurant is so so and desperate for an update. The main restaurant food is fabulous (with a price that is quite high) but the room is really blah....AND they have flies in the dining room that are lining the windows. I had to move to the center of the dining room.

All in all....A MAJOR disappointment.

Not sure how this is Relaix & Chateau quality.

  • Liked — s
  • Stayed September 2007, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheen Falls Lodge

Address: Sheen Falls Estate | Old Kenmare, Kenmare, Ireland
Location: Ireland > Province of Munster > County Kerry > Kenmare
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Kenmare
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheen Falls Lodge 5*
Number of rooms: 66
Official Description (provided by the hotel):
Lovingly Restored Country Lodge dating from 1765, overlooking Kenmare Bay & Sheen River Falls. ... more   less 
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Also Known As:
Sheen Falls Kenmare
Sheen Falls Hotel Kenmare

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