As a couple we stayed for 3 nights on a New Year Special Offer. We had a premium room (Four Poster Bed, River Views, although at extra cost) and were totally satisfied with it. The staff were courteous,efficient and helpful although one young member of the Bar Staff did not know what a 'Whisky Mac' was. But she does now!! New Years Eve was marketed as 'Black Tie' event and thus our perception was that it was going to be something special. On that basis we were disapointed as the night was split between two venues (The Restaurant and the Bar) and there was no distinction in the Bar between those guests that had paid a not inconsiderable amount of money for their 'New Years Eve Gala Night' Tickets and those who hadn't. The result was that canapes were offered to everybody in the bar whether they were on the 'Gala Night' or not!! Hotel Guests that had not paid for the New Years Eve dinner were also able to enjoy the benefit of the disco in the bar throughout the night which overall gave us the feeling that we had not received good value for our money. There was not even any party poppers,crackers or hats to wear to feel in the party mood. Apart from the NWE party not meeting our expectations the stay was very pleasant. Dinners were good but not excellent (limited menu choice),breakfast was buffet style and again limited in choice and again good but not excellent. As part of our package we were entitled to a 'Jazz Brunch' on New Years' Day in the Riverside Restaurant. Once again our perception of what to expect was blighted by reality. We were expecting a jazz trio or quartet maybe, playing music to accompany our dining experiance, but alas no such entertainment. When we enquired at the reception about the 'Jazz Brunch' even the receptionist didnt know what was meant by the terminology. Would we stay here again - yes we would, would we reccomend it to friends - yes we would, would we stay over New Year again - no we wouldn't, unless the arrangements were different and more exclusive.
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- Also Known As:
- Elizabeth Hotel Mill Riverside
- Mill Hotel Sudbury
- Mill Sudbury
- The Legacy Mill Hotel Sudbury, Suffolk