Whilst our recently refurbished room was ok (bad lighting for makeup girls!), with a nice view of the fields...the Sunday morning breakfast was a complete shambles - plenty of staff running around but the duty manager seemed to be doing all the work. When you know you have a full house on a Saturday night - it cannot be difficult to predict volume for the next morning breakfast session.
If they grilled the bacon and suasages rather than place them in a tray in the oven - it might be more appealing! The toaster was slow and did only one side - I gave up waiting, lost interest and walked out.
Admittedly, the duty manager understood our complaints and said there were 'staff issues' and he gave us a discount on our room bill.
Get your breakfast act together and train your staff better!
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- Also Known As:
- Elizabeth Hotel Mill Riverside
- Mill Hotel Sudbury
- Mill Sudbury
- The Legacy Mill Hotel Sudbury, Suffolk