We've been here a few times - stayed overnight once and stopped for coffee/lunch en route to Pamporovo twice. It's nice - clean room, lovely bathroom, the food in the restaurant is decent and really cheap. Overall it's very good value for money. The pool in summer is pleasant - small, but well-maintained. I can't comment on the spa facilities, not having tried them, but generally the hotel gives a very good impression. Zlatograd is an interesting place - the ethnographic complex is very pretty, and the little museum is worth a visit, but not all of the town is picturesque. Some depressing blocks of flats spoil the view a bit, but I do like it. i'm British, living in northern Greece, and it's just really different from what I'm used to. Only an hour or so away from my home, through the Rhodopi mountains, but it seems a world away.
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