Ok i'll explain myself to everyone & the owner read on, the gospel truth :-
Never worth £85 a night (And thats the cheapest ) food & drink ok but way over priced for what seemed kids portions, the pokey little room (Room 4) was very very dated with furniture marked & dirty ... cobwebs, filthy windows, years old nicotine stained wallpaper from the smoking days, thread bare & holey curtains, creaky old bed & paint chipped off decor everywhere, un-hoovered carpets & mould around shower tiles . Although not pubs fault road extremely noisy at night. Quite a snooty place who cater & look after those who spend their money on lavish expensive wine, champagne & posh food. So don't go unless youre a millionaire with a plum in your throat !!!! Surely everyone should be treated the same ? we weren't
Don't pick room 4 whatever you do , but you'll need lottery win to stay in any of the other...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
It is very disappointing to read this, especially as you were asked directly during check-out if everything was satisfactory with your stay. If it was really as bad as you say, I was in the building when you departed and would have been happy to discuss any concerns.
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It is true that Room 4 is one of our smaller rooms, but the reservation was for a Standard Room.
Our food is of Rosette Standard and not "childrens portions" - we do not serve food that is "stack-em high, sell-em cheap".
I have to correct you regarding nicotine stained walls. The smoking ban came in in 2006, but we have not allowed smoking anywhere in our pub since 2003. This is therefore not possible.
Upon inspection after you left, we found one cobweb, for which I apologise.
Our Manager who was on duty on the night you ate with us has informed me that she tried to start a conversation with you about what you had been upto during your stay. Apparently she got little by way of response so she left you to it - only so much effort can be made.
We are not perfect, but endeavour to make everyones stay enjoyable. I would urge TripAdvisor readers to read our other reviews also.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.