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“So nice but needs attention to detail” 4 of 5 stars
Review of Rutland Arms Hotel Bakewell

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Rutland Arms Hotel Bakewell
3.5 of 5 Hotel   |   The Square, Peak District National Park, Bakewell DE45 1BT, England   |  
Hotel amenities
Ranked #5 of 7 Hotels in Bakewell
Stockport
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
“So nice but needs attention to detail”
4 of 5 stars Reviewed April 20, 2014

Lovely recently decorated room. Pity the cleaner didn't remove the empty pizza box and the remains of the previous occupier's take-away which was placed next to the bin!!
Beakfast ....food was good but was eventually shown to a table wasn't informed of the cereal selection etc and eventually had to ask for someone to take the breakfast order. On checking out, even though we had made the reception aware of the left-over food and packaging not removed, was not asked if everything else was ok!

  • Stayed April 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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487 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 19, 2014

We stayed here for two nights in mid April 2014. Firstly, important to say all of the staff were very nice and friendly; but we paid over £250 for our stay and there was something about the standards of service that I think need work.
We stayed in a courtyard room across the road from the main hotel, not a bad room but on the ground floor and window is overlooked by a bus stop so not terribly easy to open curtains without worrying people can see in!
Ok, we turned up quite late for breakfast, but within the time, and the buffet was a mess, poor choice remained, and on both days, no OJ, we had to ask for it. On the second day, we were told to find a table, none of them laid, and we picked the one with the least crumbs, not good enough!
There were only 4 milks in the room, so only 2 cups of tea allowed, we wanted a third, and planned to ask for milk on our return to the hotel after a night out on Friday. We returned before midnight, to see the main building closed up and dark; we didn't feel able to go in and ask for milk so we went without.
Twice we went to the hotel bar and waited too long for someone to show and serve us, and gave up.
On departure I was interested to note the receptionist's breakfast half eaten on the front desk and she didn't ask if we had enjoyed our stay.
The car park is really tight so if you have a big car or don't like to park, take note!
It's not bad, but it's not quite good enough for the money they ask.

Stayed April 2014, traveled as a couple
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Lincoln, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 17, 2014

Took a 3 day Amazon Local Deal to walk in the area. Very nice location and we were in the Courtyard across the road from the hotel. The rooms in the Courtyard are refurbished clean and tidy. We had a bath with a shower and the only complaint regarding the room was the shower head was too heavy for the holder on the wall so hard to direct onto yourself. Massive double bed that was great!
Breakfast was included and either Continental or Full English (or Kippers.) Very good one of the best freshly served Full English we have had. One Evening Meal was included in the deal but we were disappointed that it was an Amazon Special Menu and not the standard menu! It wasn't too bad a meal though and you could upgrade and pay the extra over the Amazon Deal allowance. The staff were very friendly and could not do enough for you, very rare nowadays!
Thanks Rutland Arms Hotel Team.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2014

We had the pleasure of staying here for 2 nights on the 11th and 12th of April to celebrate my sisters wedding. Everything was just perfect and that was down to Hazel the wedding organiser You made my sisters big day so special and perfect, the attention to detail was amazing. The food was 5 star and some, and the staff friendly attentive and professional. It will be a day that all guests will never forget, Thank you all the staff at Rutland that weekend you should all be very proud of yourselfs.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
1 review
5 of 5 stars Reviewed April 16, 2014

Thank you to all the staff and management for making our special day fabulous ! The rooms look amazing and the service was superb all weekend. Yes, the bar did run out of beer, but this was largely down to my dad and other thirsty fellas! Our guests loved this friendly well run hotel and we will continue to stay here as often as we can.......fabulous food too ...thank you

Room Tip: Spoil yourself and have the bridal room
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 13, 2014

The Rutland is in the centre of Bakewell in a very prominent position , we went to show some friends how lucky we are to have this wonderful hotel to take friends for drinks only to discover that the bar had Run out of beer and offered us cider !!!! There was a wedding reception taking place that afternoon and evening, the guests also we're not happy and ended up in other bars in the town . There wasn't much forward planning with the management .

  • Stayed April 2014, traveled with friends
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rushden, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 9, 2014 via mobile

We stayed for 2 nights at the Rutland Arms and were delighted with its position in the town. The rooms were clean and well furnished. Our room had dual aspects and was a lovely light and airy room. Staff were friendly and accommodating. We opted for the continental breakfast and there was plenty of choice. The restaurant menu was fairly limited and pricey, so we ate out at a nearby pub. Due to its central location there are loads of restaurants and pubs nearby all offering a wide range of food. We enjoyed our stay there and would go back again.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rutland Arms Hotel Bakewell

Address: The Square, Peak District National Park, Bakewell DE45 1BT, England
Location: United Kingdom > England > Peak District National Park > Bakewell
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #5 of 7 Hotels in Bakewell
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Rutland Arms Hotel Bakewell 3.5*
Number of rooms: 35
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Also Known As:
Rutland Arms Bakewell
Bakewell Rutland Arms Hotel

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