just returned from the roe park last weekend. i had booked 2 rooms 1 for my husband and i and the other for my daughter and family, when we arrived at 2oclock only our room was ready and i was told that check in was 3 oclock. we all went to our room as the ladies were booked in for spa treatment at 2.30 and the men were taking the kids to the pool. on checking in i asked the receptionist to check with the coach house if our reservation for that night was for 6 oclock or 6.30. they told her that it was for 5oclock, which i knew was wrong as we wouldnt have booked for 5oclock for dinner. however they did have a table for us at 6.30. i didnt get a chance to look at the room right away as we had to rush for our spa appointment. we both enjoyed our spa treatment and would return. when i booked i had paid extra for a superior room as i noticed they had a small sofa which i thought would be nice to relax on. however when returning to the room after the spa i seen that we had no sofa but an extra single bed which we had no call for. i then noticed when reading the room amenities again that some superior rooms had an extra single bed. i should have read this more carefully when booking and requested a room with a sofa.on returning from the swimming pool the kids wanted chocolate but the machine was out of order and they had to drive to a shop to buy the snacks .the meal in the coach house was lovely even though we were seated at a table away at the end of the restaurant and seemed to be sitting away from everybody else. we spent an hour in the bar afterwards and the music was very good but again we were sitting around the corner away from everybody else as it was very busy. i heard no noise at night as we were on the top floor and slept well until early morning. i did hear noise around 7 which seemed to be from pipes and also men talking when they were going to play golf. the room and bathroom were very clean with a bath and overhead shower. the room included a fridge and tea and coffee makers. dressing gowns and slippers were also provided. breakfast buffet the next morning was brilliant and had everything that you could ask for in a breakfast. we went around 8.30 and didnt have to wait for a table but we noticed around 9.30 that there was a queue outside the door. breakfast was only served up until 10.oclock on a sunday. checkout time is 11oclock.the hotel has a large free carpark with a back entrance to the hotel, coach house and spa.my daughter and her family had a family room which was large with king size bed, 2 single beds and a sofa bed. they had a large bathroom with toilet, bath shower and sink and also a seperate toilet. we had hot water at all times in our room but my daughter said that her water was quite cold in the morning in her room. i would return again and also use the spa for a special occasion.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 18, 2013
Hi Rebecca, Many thanks for your detailed review. I am pleased you enjoyed your stay with us at Roe Park and that the minor flaws you encountered did not have a major impact on your visit. We look forward to welcoming you next time for your spa break. Regards, Roe Park Resort
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