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“£29! I think not” 4 of 5 stars
Review of Premier Inn Coleraine

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Premier Inn Coleraine
3.0 of 5 Hotel   |   3 Riverside Park, Coleraine BT51 3GE, Northern Ireland   |  
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Ranked #3 of 5 Hotels in Coleraine
Certificate of Excellence 2014
Ballymoney, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“£29! I think not”
4 of 5 stars Reviewed November 7, 2013

I stayed at the Premier Inn at Riverside Coleraine last night. The staff are lovely and the room first rate. What I don't get is the price. Lenny Henry advertises rooms from £29 but my B&B was £70. Strange considering it is November and there were no great events going on. I would recommend it but dig deep ... has anyone actually got a £29 room? I would guess not. Trading Standards it is then.

  • Stayed November 2013, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne B, Manager at Premier Inn Coleraine, responded to this review, November 11, 2013
Thank you for your feedback. At Premier Inn we endeavour to offer the best quality stay and we consistently monitor our rates to esure we are competitively priced. Our £29 rooms are available by booking on Premierinn.com and we do recommend that you do this a few weeks in advance as we work in the same way as many airlines where prices are driven by market conditions at the time. Thank you once again for taking the time to review your stay.
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377 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 6, 2013

This is our 4th time to stay at this hotel in Coleraine. Again thanks to the comfort and cleanliness and friendly staff we had a lovely break. The hotel can not be faulted in any way. Richard was more than helpful and took the time to chat and make us feel at home. He is a great asset for Premier Inn. Breakfast the first morning was absolutely delicious is the only way you could describe it. Second morning the bacon was pale and looked like it had been cooked in a microwave just not so tasty. Over all had a great stay and would not consider anywhere else in that area. We asked for 2 rooms together and they accommodated us with rooms 10 and 11. My sister was there for the first time and was very impressed. At the special offer we make a point of going every few months. Looking forward to the next visit.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne B, Manager at Premier Inn Coleraine, responded to this review, November 11, 2013
Thank you for reviewing your stay with us, we really do appreciate all feedback. It is wonderful to hear you are a returning guest and thoroughly enjoy your stays with us, Hopefully your sister will want to return too. We hope to welcome you back to Premier Inn very soon. Once again thank you for your lovely comments.
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cork
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

our second visit to this premier inn and again got excellent service and a nice comfortable room, just right for our needs. only complaint was that we were on third floor and lift was out of order, still stairs kept us fit especially after eating the excellent food in the table table restaurant attached to the inn!! it was an ideal base to visit family in and around coleraine. air con was noisy but didnt really need to use it as room was plenty warm enough overnight. staff very friendly, especially Richard who was on reception one night and kept us supplied with extra coffee and sugar and a good old chat!! we will definately be back and would recommend this premier inn to our friends. keep up the good work guys and will hopefully be back next year!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne B, Manager at Premier Inn Coleraine, responded to this review, November 6, 2013
Thank you so much for taking the time to review your stay with us. We do apologise for any inconvenience you experienced during your stay due to our lift being broken, we try and resolve these problems as quickly as we can for our guests. We are thrilled to hear you enjoyed your stay, I will pass on your lovely comments to the team and we hope to welcome you back to Premier Inn very soon.
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County Leitrim Republic of Ireland
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 14, 2013

We stayed here as the first point of call for the Causeway coastal route. The Premier Inn is well situated next to a retail park and only 10 minutes drive from the coast line. The accommodation was clean and adequate for an overnight stay, the pub next door served a good standard of food and all staff were very friendly. My only criticism was the hard bed leading to an uncomfortable nights sleep.

Room Tip: ask for a room overlooking the car park, this may be quieter than the busy road on the other side.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne B, Manager at Premier Inn Coleraine, responded to this review, October 16, 2013
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high quality of accommodation and customer service. All mattresses are made to Premier Inn specification and supplied by Hypnos. The firmness of the bed can indicate that this is a new mattress. For future bookings we would suggest speaking with hotel directly prior to booking as they would be aware of the rooms where a mattress had recently been replaced. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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Bournemouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2013

A good hotel with friendly staff, good location, however a bit of a walk into Coleraine town centre. The room was clean and tidy like they always are, air con was a bit noisy, but overall good stay and would go again.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne B, Manager at Premier Inn Coleraine, responded to this review, October 16, 2013
Many thanks for your lovely review. We were delighted to read your comments, its fantastic to hear that we contributed towards making your stay at Premier Inn so enjoyable. We hope to see you again very soon. Thank you once again for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comber, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

Great value for money, We have also took our daughter for a weekend break here and she loved it. We mostly go to this hotel for a weekend break three or four times a year, rooms are very comfortable very clean staff are brilliant and the car park is a great piece of mind, I have stayed in 4/5 star hotels in the past this hotel is as good if not better than them


  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne B, Manager at Premier Inn Coleraine, responded to this review, October 16, 2013
Thanks for your review. Its great to hear you had such an enjoyable stay with us here at Premier Inn. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Premier Inn very soon. Thank you once again for taking the time to leave such a lovely review.
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Derby, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 1, 2013

We stayed here in mid September, it was very good, clean and quiet. Just two things puzzled me, firstly we were unable to put our dinner on the bill because we were informed the restaurant and accommodation are run by different companies. Marston's Beer was unavailable and on enquiring further it has never been stocked and yet it is on the menu as an ingredient in the beef pie. Staff are very friendly and while we were there they were trying to raise money for charity by wearing pyjamas on duty all day! Well done them.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne B, Manager at Premier Inn Coleraine, responded to this review, October 8, 2013
Thank you for your response. All feedback both positive and negative is investigated and acted upon to ensure we are offering ur customers the best possible service. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Coleraine

Address: 3 Riverside Park, Coleraine BT51 3GE, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > County Londonderry > Coleraine
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Coleraine
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Coleraine 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Premier Inn Coleraine Hotel Coleraine
Premier Inn Coleraine Northern Ireland

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