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“cheap and cheerful” 3 of 5 stars
Review of The Port Hotel

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The Port Hotel
3.0 of 5 Hotel   |   53/57 Main St, Portrush BT56 8BN , Northern Ireland   |  
Hotel amenities
Ranked #7 of 9 Hotels in Portrush
N Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“cheap and cheerful”
3 of 5 stars Reviewed February 18, 2013

At £20 each a night for 3 people in February, this was a bargain. The bedroom/bathroom was clean, comfortable and with great heating.

Not a lap of luxury but we were not expecting that for the price we paid.

The hall, corridors and stairs were very dated and could have done with a make-over but as long as the bedroom/bathroom was tastefully decorated and clean we didn't mind.

Great location and would stay again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark J, Manager at The Port Hotel, responded to this review, February 22, 2013
Thanks for your review Gail.
We are continually renovating and up grading the hotel.
We are glad you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    59
    49
    24
    13
    18
See reviews for
40
61
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2013

Stayed here with my girlfriend over the weekend.
Booked in for the Friday and Saturday night. We were greeted by a pleasant lady on reception and she even offered to have our bags taken to the room for us. The hotel was very clean and warm. The rooms was quite large and had everything we needed. We enjoyed the food so much on the Friday night that we ate there again on the Saturday night. Also took part in their charity pub quiz on the Friday night. Apparently they run the pub quiz most Friday nights and they put on a free finger buffet, which just tops the evening off.
We usually like going out on a Saturday evening but if we were going back, which we would, we would stay on the Friday night for the entertainment.
All the staff were supper friendly and I think it could become our new "home from home".

Room Tip: The front can be a bit noisy on the Saturday night due to facing the main street in Portrush. When...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark J, Manager at The Port Hotel, responded to this review, February 22, 2013
Thank you for taking the time to write your review.
We are delighted that your enjoyed your stay with us at The Port and look forward to welcoming you back again next time your in Portrush.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 7, 2013 via mobile

Have read the mixed reviews of this hotel but thought we would make up our own mind. And all I can say to those people who gave it bad reviews is "wise up". From the moment we arrived until we left we were made to feel like regulars. The staff are very friendly from the breakfast staff right through to the night porter. The breakfast is excellent with a good variety. We ate in the bar both evenings and the food was lovely. Now I'm not a karaoke fan but I have to admit I really enjoyed the craic at Crazy Davys karaoke. As for our room it was very comfortable with a flat screen tv and everything we needed. So if you like friendly staff, good service and a good nights sleep, ignore the whingers on here and go to the Port Hotel.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark J, Manager at The Port Hotel, responded to this review, February 22, 2013
Thank you for taking the time to write your review.
We are delighted that your enjoyed your stay with us at The Port and look forward to welcoming you back again next time your in Portrush.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
L'Argentierre La Bessée
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 15, 2013 via mobile

While the staff have to be commended for their friendly professional attitude here and the room was clean and warm the hotel is like a throw back to the 1960's when it was last decorated. I would only recommend staying here if you are stuck. It's grim inside, clean but grim.

Stayed January 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark J, Manager at The Port Hotel, responded to this review, February 7, 2013
Thank you for your feedback.
We work very hard on our customer service and try to create a friendly family atmosphere. We are continually working on modernising the hotel and have just renewed the entire reception area. The outside of the building was renewed last year and all of our bedrooms have received digital TV’s. A lot of the bedrooms have received further upgrades and we plan to continue this throughout the rest of the hotel.
Most of our returning guests commend the “work in progress”.
Hopefully on your next stay you to will notice a great difference in our hotel, and benefit from one of the great value accommodation deals we offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 11, 2012

I would advise staying in a b&b while in Ireland. Their hotels are not like America's. While the Port Hotel was at least comfortable there's not much else to say about it. Friendly and helpful staff though! We were located I the heart of the city, but didn't find much to do since our shopping was done. It was a pretty short drive to Dunluce Castle and the Giants Causeway.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omagh, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 26, 2012

Had a look on this before my stay at Port Hotel, as I got the room for cheap I wasnt expecting 5* luxury. The pictures shown on here are nothing like what the hotel looks like. Throughout the whole hotel it is old fashioned and the room i was staying in was awful, in my room the curtains were ripped and the carpet had stains all over it. The hotel itself seemed to have a stale smell of smoke throughout also! Myself and my partner did not feel comfortable in the hotel at all and would NOT recommend anyone to stay here. The staff were also very dull and gave the impression that they did not want to help.

Room Tip: Do not pick one in this hotel!
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark J, Manager at The Port Hotel, responded to this review, February 24, 2013
We have tried to contact Kylie J to enquire further into the problems he had with his alleged stay at The Port Hotel.
Unfortunately despite every effort to contact him we have yet been successful.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carluke, United Kingdom
2 reviews
4 of 5 stars Reviewed November 3, 2012

My husband and I stayed in the Port Hotel for 1 night on 24th October 2012. We got a great welcome from staff who remembered us from the previous month when we visited the bar with our family. We had a slightly dated but very clean bedroom and bathroom. Bar is a lovely area to relax in with a big open fire will be great in winter. We felt like regulars by the time we left.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Port Hotel

Address: 53/57 Main St, Portrush BT56 8BN , Northern Ireland
Location: United Kingdom > Northern Ireland > County Antrim > Portrush
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #7 of 9 Hotels in Portrush
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Port Hotel 3*
Number of rooms: 9
Reservation Options:
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Also Known As:
Port Hotel Portrush
The Port Hotel Portrush, Northern Ireland

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