The hotel is very nice. Perfectly located by the beach and close to the centre. It is also very clean and have a modern feeling.
However, the service in the reception is terrible. They should consider replacing that staff as it is dragging down the whole experience of the hotel. They did not find our booking, but instead of trying to find it they told us it did not exist. After some argumentation (about 30 minutes) they continued looking and then found it - without giving us any apology.
We had booked a suite but when we got in to the room they had given us a standard room. So back to the reception and the same thing happened again - she told us that we had booked a standard room and I had to fetch my booking receipt to prove her wrong! That was the first encounter, when we then tried to ask them for something they just said "Yes" and nothing happened.
- Official Description (provided by the hotel):
- Open in 2011, Avanti Mohammedia, presents the ambience of a boutique-style hotel. Your City RESORT with Atlantic Ocean beachfront location,only 20 minutes from Casablanca & 45 minutes from International Mohammed V airport. All 157 guestrooms (30 sqm) including 18 suites from 70sqm to 350 sqm) feature modern amenities and personal workspaces. There is a choice of 3 restaurants offering a mix of international and local cuisine.Drinks and refreshments are served in the Lobby Bar, evening Lounge, and poolside, whilst the Night Club is the spot for late-night clubbing. The spa offers a comprehensive menu of treatments, therapies and pampering to relax and rejuvenate the senses, while a generously-sized swimming pool and well-equipped exercise room add to the pleasures of wellbeing. For meetings, seminars and private parties, Avanti Mohammedia, offers a convenient and dedicated venue, including four meeting room. ... more less
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